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Director Of Customer Development Jobs in Arizona

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Director Of Customer Development information

See Arizona salary details

$40.1K

$77K

$151K

How much do director of customer development jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director of customer development in Arizona is $76,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $90,900.00 per year, depending on experience, location, and employer.

What does a director of customer development do?

A Director of Customer Development is responsible for building and nurturing relationships with key clients to drive business growth. They identify opportunities to expand partnerships, lead customer engagement strategies, and ensure customer satisfaction. This role often involves collaborating with sales, marketing, and product teams to align solutions with client needs, as well as analyzing market trends to inform business decisions. Ultimately, they aim to maximize long-term revenue and customer loyalty for the company.

How does a director of customer development typically collaborate with sales and marketing teams to drive customer growth?

A Director of Customer Development works closely with both sales and marketing teams to align strategies that attract, retain, and expand the customer base. This often involves facilitating regular cross-functional meetings, sharing customer insights, and co-developing targeted campaigns. The role requires balancing strategic vision with hands-on leadership, ensuring that both teams are coordinated in messaging and approach. Effective collaboration leads to stronger customer relationships, increased revenue opportunities, and a unified approach to meeting organizational goals.

What are the key skills and qualifications needed to thrive as a director of customer development, and why are they important?

To thrive as a Director Of Customer Development, you need expertise in sales strategy, account management, and business development, often supported by a bachelor’s or master’s degree in business or related fields. Familiarity with CRM platforms like Salesforce, sales analytics tools, and project management systems is typically required. Exceptional leadership, negotiation, and interpersonal communication skills help foster client relationships and drive team performance. These skills are crucial for identifying growth opportunities, maintaining customer satisfaction, and achieving organizational revenue targets.

What is the difference between Director Of Customer Development vs Customer Success Manager?

AspectDirector Of Customer DevelopmentCustomer Success Manager
Primary FocusStrategic growth and expansion of customer accountsEnsuring customer satisfaction and retention
ResponsibilitiesDeveloping customer strategies, managing large accounts, leading teamsOnboarding, support, and ongoing relationship management
Work EnvironmentLeadership roles, cross-department collaborationCustomer-facing, support-oriented
Required CredentialsBachelor’s degree, experience in sales, account managementBachelor’s degree, experience in customer service or support

The main difference is that the Director Of Customer Development focuses on strategic growth and expanding customer relationships, while a Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills and industry knowledge, but their goals and daily tasks differ significantly.

What are popular job titles related to Director Of Customer Development jobs in Arizona?

For Director Of Customer Development jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Director Of Customer Development jobs in Arizona look for?

The top searched job categories for Director Of Customer Development jobs in Arizona are:

What cities in Arizona are hiring for Director Of Customer Development jobs?

Cities in Arizona with the most Director Of Customer Development job openings:

Director Of Customer Development jobs near you
Infographic showing various Director Of Customer Development job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,972 per year, or $37 per hour.

Director of Business Development

Q-Lab Corporation

Wittmann, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Q-Lab Corporation is currently seeking a Director of Business Development. Reporting to the Chief Operating Officer, this role will be responsible for the overall profitability across all Test Services locations, with a primary focus on generating new business. This role will work closely with the Technical/Operations Director to ensure operations are performed efficiently and cost-effectively. This role will lead and inspire the entire Test Services team, ensuring staff are engaged and motivated, as well as coach and mentor direct report managers to ensure their success.
This position will be fully onsite and can be located at any of our three U.S. locations (Homestead, FL, Wittmann, AZ, or Cleveland, OH). Relocation assistance is available.
Responsibilities:
  • Work closely with the VP of Sales and VP of Marketing to inspire, develop, and implement programs to increase short, medium, and long-term sales
  • Engage and educate customers on the benefits of Test Services
  • Propose and lead pricing updates based on cost/profitability and competitive analyses
  • Hold periodic one-on-one meetings with staff supervisors to determine their needs, discuss departmental issues, etc.
  • Oversee performance review process and develop growth opportunities for staff
  • Provide frequent overall business updates to the teams
  • Create succession plans for all departments; oversee all recruitment/hiring efforts
  • Coordinate team-building events and luncheons, and lead response efforts on issues identified in engagement surveys and other feedback
  • Monitor and review Capital budgeting and submittals
  • Maintain synergy with the home office, assisting in R&D evaluation and sales of other Q-Lab products
  • Engage and collaborate with the home office to achieve short and long-term Test Services goals, develop growth strategies, as well as provide updates on relevant changes at the various sites

Required Skills/Experience:
  • Advanced Degree in Engineering, Chemistry, Biology, Physics, or Materials Science
  • Demonstrated years of sales and marketing experience/successes, especially in uncovering and developing new business opportunities
  • Proven ability in staff coaching, mentoring, and inspiring/motivating teams
  • Experience in diffusing customer and staff issues and complaints
  • Must be willing and able to travel 25-40%

Desired Skills:
  • Broad experience in coatings or materials testing, especially at an Accredited Test or Calibration Lab
  • Advanced business degree, in addition to a technical one

Who We Are:
Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We also perform weathering and corrosion testing services, including both laboratory and natural exposure tests. We maintain a global presence with testing facilities located in the US and sales and distribution facilities located in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.
We Offer:
  • A proven track record of success.
  • Excellent compensation package including year-end bonus and company-funded retirement plan.
  • Comprehensive benefits: Health, Vision, Dental, Disability and Life.
  • Generous Paid Time Off, and Holidays.
  • Fun, friendly working atmosphere!

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