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Director Of Collections Jobs in Crofton, MD (NOW HIRING)

Usmd

Assistant Director

College Park, MD · On-site

$75 - $85/hr

Summary**The Assistant Director of Exhibitions and Programs acts as a direct assistant to the ... Knowledge of collections management databases, cloud-based work management software (e.g., Trello ...

Umd

Assistant Director

College Park, MD

$75K - $85K/yr

Knowledge of collections management databases, cloud-based work management software (e.g., Trello, Asana), and Microsoft Suite. Demonstrated experience with the management of exhibitions and art ...

Ardmore

Director of Finance

Lanham, MD · On-site

$175K/yr

This Director of Finance position at Ardmore is both highly strategic and deeply operational. As is ... Maintain hands-on responsibility for LTSS/DDA billing, revenue recognition, and collections, while ...

Ardmore Enterprises, Inc.

Director of Finance

Lanham, MD · On-site

This Director of Finance position at Ardmore is both highly strategic and deeply operational. As is ... Maintain hands-on responsibility for LTSS/DDA billing, revenue recognition, and collections, while ...

Ardmore

Director of Finance

Lanham, MD · On-site

This Director of Finance position at Ardmore is both highly strategic and deeply operational. As is ... Maintain hands-on responsibility for LTSS/DDA billing, revenue recognition, and collections, while ...

Dlapiper

Managing Director

Baltimore, MD · Hybrid

... collections, hiring, training, and knowledge content. The Managing Director will be responsible for supporting one senior-level Partner in managing their book of business. Location This position is ...

Dlapiper

Managing Director

Washington, DC · Hybrid

... collections, hiring, training, and knowledge content. The Managing Director will be responsible for supporting one senior-level Partner in managing their book of business. Location This position is ...

DLA Piper LLP (US)

Managing Director

Washington, DC · On-site

$203.44 - $275/hr

Our people are the backbone, heart and soul of our firm. Wherever you are in your professional ... Work with collections on tracking payments and allocations. * Track and report on key financial ...

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All JobsOf Collections JobsDirector Of Collections JobsDirector Of Collections Jobs in Crofton, MD

Director Of Collections information

See Crofton, MD salary details

$57.6K

$102.3K

$165.9K

How much do director of collections jobs pay per year?

As of Aug 31, 2026, the average yearly pay for director of collections in Crofton, MD is $102,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $111,800.00 per year, depending on experience, location, and employer.

What does a director of collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What are the key skills and qualifications needed to thrive as a director of collections?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.

What are the primary challenges a director of collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are the most commonly searched types of Of Collections jobs in Crofton, MD?

The most popular types of Of Collections jobs in Crofton, MD are:

What job categories do people searching Director Of Collections jobs in Crofton, MD look for?

The top searched job categories for Director Of Collections jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Director Of Collections jobs?

Cities near Crofton, MD with the most Director Of Collections job openings:

Director Of Collections jobs near you
Infographic showing various Director Of Collections job openings in Crofton, MD as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $102,316 per year, or $49.2 per hour.

Collections Specialist- 3648411

AMS Staffing, Inc.

Washington, DC • Hybrid

$80K - $90K/yr

Full-time

Posted 24 days ago

Job description

Job Title: Collections Specialist

Location: Washington DC 20037

Salary/Payrate: $80K-$90K annually and AWESOME benefits!!!

Work Environment:  Hybrid (1-2 days WFH after initial 60 day ramp up period)

Term: Permanent / Fulltime

Bachelor’s degree required:  No

Referral Fee: AMS will pay $500 should the person you refer gets hired



JOB DESCRIPTION


The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.


Key Responsibilities

  • Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
  • Responsible for accounting functions including but not limited to accounts receivable and billing
  • Proactively and efficiently communicates accounts receivable information to office and firm management
  • Processes client bills using Pre-bill Viewer and Aderant software
  • Submits electronic client invoices and accruals via various e-billing websites
  • Researches and responds to accounting and billing questions; communicates with clients as needed
  • Reviews and edits pre-bills in response to requests from attorneys and legal support specialists
  • Analyzes client balances and client ledgers (payments and applications)
  • Application and re-application of deposits, retainers, unapplied cash
  • Assists with client refunds
  • Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
  • Develops and prepares collection and A/R related reports; account reconciliations
  • Enters and maintains collection notes into our Dashboard/Aderant Collection system
  • Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
  • Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned
  • Flexibility to attend onsite trainings, work overtime and conduct business travel as needed

 



Qualifications




Skills & Competencies

  • Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
  • Ability to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives
  • Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented
  • High attention to detail, outstanding organizational skills, and the ability to manage time effectively
  • Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
  • Proactive in identifying accounting issues and providing solutions




Education & Prior Experience

  • Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred
  • Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare
  • Exceptional computer skills with the ability to learn new software applications quickly



Technology

  • Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus
  • Proficiency with Windows-based software, strong Excel preferred
  • Understanding of AI capabilities, limitations, and responsible use in a professional environment.
  • Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support daily workflow and/or improve work quality.