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Director Of Club Operations Jobs (NOW HIRING)

Club Manager

Great Falls, MT ยท On-site

$55K - $62K/yr

As a key member of our staff, you will be responsible for the oversight of club operations to ... Lead by example and maintain consistent accountability for direct reports by training and coaching ...

Club Internship

Boca Raton, FL

$15 - $20.25/hr

Interns will rotate through front-of-house and heart-of-house operations, learning about leadership ... Develop leadership skills through formal training and direct mentorship from industry leaders.

Key Responsibilities - Ensure smooth execution and maintenance of daily club operations. - Oversee scheduling, supplies, and front desk staffing. - Support safety, cleanliness, and facility ...

Director of Administration at Brookhaven Country Club | Premier Golf Dining & Lifestyle Ready to ... Perform self-audits of accounting and club operations twice a year, ensuring adherence to GAAP ...

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Director Of Club Operations information

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$34K

$107.7K

$179.5K

How much do director of club operations jobs pay per year?

As of Jul 17, 2026, the average yearly pay for director of club operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of operations do in a club?

A director of club operations oversees the daily functions of a club, including managing staff, ensuring member satisfaction, and maintaining facilities. They develop policies, coordinate events, and implement strategies to improve club performance, often using management software and leadership skills.

What are some typical challenges a Director of Club Operations faces in managing both staff and member satisfaction?

A Director of Club Operations often balances multiple priorities, such as maintaining high service standards for members while ensuring staff are motivated and well-trained. Common challenges include addressing member feedback promptly, adapting to fluctuating membership levels, and coordinating between various departments like food & beverage, events, and facilities. Effective communication, strong leadership, and a proactive approach to problem-solving are essential to foster a positive club atmosphere and retain both members and staff. Collaboration with department heads and regular staff training are key strategies for overcoming these challenges.

What does a Director of Club Operations do?

A Director of Club Operations oversees the daily management and strategic direction of a club, such as a sports, fitness, or social club. Their responsibilities include supervising staff, managing budgets, ensuring member satisfaction, maintaining facilities, and implementing club policies and programs. They play a key role in driving membership growth, upholding service standards, and ensuring compliance with all regulations. Effective directors possess strong leadership, organizational, and communication skills to foster a positive club environment.

What does a director of operations actually do?

A director of club operations oversees the daily functions and management of a club, including staff supervision, event planning, and ensuring member satisfaction. They develop policies, manage budgets, and coordinate with other departments to ensure smooth operations and meet organizational goals.

What are the key skills and qualifications needed to thrive as a Director of Club Operations, and why are they important?

To thrive as a Director of Club Operations, you need strong leadership, business management acumen, and experience in hospitality or club management, often supported by a relevant degree. Familiarity with club management software, budgeting tools, and compliance systems is typically required. Superior communication, problem-solving, and interpersonal skills help you motivate teams and deliver exceptional member experiences. These abilities are vital for ensuring smooth operations, member satisfaction, and the club's overall financial and reputational success.

What jobs in the US pay 300,000 a year?

For a Director of Club Operations, annual salaries of $300,000 or more are uncommon but possible in large organizations or luxury clubs, especially with extensive experience, advanced management skills, and additional compensation such as bonuses or profit sharing. High-level executive roles in hospitality or private clubs may also reach this level. Generally, salaries at this level require a combination of leadership, industry expertise, and often a track record of successful operations management.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as Chief Executive Officers, investment bankers, and specialized surgeons can earn $500,000 or more annually. Executive positions in large corporations, successful entrepreneurs, and certain technology executives also frequently reach or exceed this level, often requiring extensive experience, advanced degrees, and leadership skills.
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Club Manager

PF Management Group

Great Falls, MT โ€ข On-site

$55K - $62K/yr

Full-time

Posted 19 days ago


Job description

Our Job Opening
We are searching for a Club Manager to join our team! As a key member of our staff, you will be responsible for the oversight of club operations to ensure an exceptional โ€œJudgement Freeโ€ member experience! You will manage the hiring and training process for all club employees and will be accountable for leading the team in a positive, motivating manner with a continuous focus on employee development. You will also be responsible for ensuring a financially successful club.
Some of your responsibilities will include:
Staff Management:
  • Create staffing schedules with the assurance that all shifts are regularly covered.
  • Lead by example and maintain consistent accountability for direct reports by training and coaching staff members to provide exceptional customer service.ย 
  • Prepare and submit all HR related forms in a timely manner.
  • Resolve employee issues or concerns in a professional manner.
  • Manage disciplinary/termination activities.ย 
  • Provide backup support for any employee who is absent.ย 
Customer Service/Front Desk Activities:
  • Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
  • Answer phones in a friendly manner and assist callers with a variety of questions.ย 
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.ย 
  • Respond to member questions and concerns in a timely and professional manner.ย 
  • Conduct beverage or merchandise purchases on the point of sale system.ย 
Member Accounts:
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.ย 
  • Authorize expenditures and refunds.ย 
Club Cleanliness and Maintenance:
  • Keep the front desk area and lobby clean and orderly.ย 
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.ย 
  • Regular cleaning of all exercise equipment and tanning beds.ย 
  • Ensure restrooms are clean, stocked and clutter free by creating and following routine cleaning schedule.ย 
  • Oversee the safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to Facilities Maintenance team in a timely manner.ย 
Miscellaneous:ย 
  • Make daily bank deposits.ย 
  • Oversee the ordering of club supplies using specific budget based on club requirements.ย 
  • Track Key Performance Indicators such as guest counts, cancels, info calls (weekly, monthly, annually). Manage marketing efforts by ensure that staff is aware and trained on all marketing promotions.ย 
Qualifications:ย 
  • 1 year of customer service experience is preferred, preferably in the fitness industry.ย 
  • High school diploma/GED equivalent required.ย 
  • Must be 18 years of age or older.ย 
  • Current CPR Certification required.ย 
  • Basic computer proficiency (Microsoft office Suite).ย 
  • Superior problem solving skills. Exceptional leadership and diplomacy skills.ย 
  • A passion for health and fitness.ย 
Physical Demands/Requirements:
  • Continual standing and walking during shift.ย 
  • Continual talking in person or on the phone during shift.ย 
  • Must be able to lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift.ย 
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