Director Of Client Relations Jobs in Springfield, OR

Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Merrill Gardens at Sheldon Park is currently accepting applications for General Manager to help support residents within our beautiful community residents call home.

If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you!

Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.

We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long-term commitment to team members has been unsurpassed.

• Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).


• Company-paid Employee Assistance Program (EAP)


• Paid time off – 7 holidays, and 11 vacation days.


• Free daily meal every shift.


• 401(k) with company match and immediate vesting!


• Tuition reimbursement for career growth.


• Company-paid short & long-term disability insurance.


• Pet insurance and team member discounts.


• Advance Pay benefit – access wages before payday.


• A stable, growing company with opportunities for advancement!

• Free daily meal every shift.


• 401(k) with company match and immediate vesting!


• Company-paid Employee Assistance Program (EAP)


• Tuition reimbursement for career growth.


• Pet insurance and team member discounts.


• Advance Pay benefit – access wages before payday.


• A stable, growing company with opportunities for advancement!

• Ensures financial performance of the community by creating, managing, and abiding by the approved budget.


• Maintains accounting compliance by overseeing community financial records. including rent receipts, petty cash disbursements, miscellaneous income and expenditures, and payroll.


• Maintains HR compliance by overseeing personnel records of all employees, including proper and complete documentation for all new hires, ongoing training documentation, performance evaluations, timely merit increases, and performance management.


• Provides the Seattle office with all necessary reports on time and in the proper format.


• Implements and enforces all policies and procedures of the Operations Manual, Food Services Manual, Team Member Handbook, and State Licensing Regulations.


• Provides active leadership in creating and maintaining the highest standards of customer satisfaction in facilities, food service, activities, housekeeping, staff interactions, and resident care. Responsible for managing community to a minimum of 94% occupancy rate.


• Monitors marketing process to ensure minimum standards are met on a weekly basis.


• Monitors marketing software in conjunction with the Community Relations Director and Director of Sales to ensure marketing activities result in budgeted occupancy goal.


• Monitors and reports competitor’s activities to management.


• Maintains accountability for the overall functionality of the community.


• Interacts regularly with Residents and attends resident functions.


• Other duties as assigned.

• Proficiency in computer skills including MS Outlook, Word, etc.


• 21 Years of age with college degree (Preferred)


• Must have 3-5 years of management experience.

This role requires regular use of a computer and may involve occasional lifting (up to 20 lbs), bending, or reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.

Merrill Gardens is an Equal Opportunity Employer