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Director Of Client Relations Jobs in Springfield, OR

Oversight of solicitation, sales, and retention of clients to achieve growth and financial ... Serve as an escalation point to investigate unresolved client complaints/concerns. * Establish and ...

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Director Of Client Relations information

See Springfield, OR salary details

$54.3K

$151.2K

$255.7K

How much do director of client relations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director of client relations in Springfield, OR is $151,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,000.00 and $201,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of client relations, and how can they be addressed?

A Director of Client Relations often navigates challenges such as managing diverse client expectations, handling escalations, and ensuring consistent communication between clients and internal teams. Balancing the needs of multiple stakeholders while maintaining high satisfaction levels requires strong interpersonal and problem-solving skills. Proactively addressing concerns, setting clear expectations, and fostering open dialogue across departments can help mitigate issues and build long-term client trust.

What are the key skills and qualifications needed to thrive as a director of client relations, and why are they important?

To thrive as a Director Of Client Relations, you need expertise in client management, business development, and strategic planning, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Exceptional communication, leadership, and problem-solving skills help build strong client relationships and foster team collaboration. These skills ensure client satisfaction, retention, and business growth in a highly competitive market.

What job categories do people searching Director Of Client Relations jobs in Springfield, OR look for?

The top searched job categories for Director Of Client Relations jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Director Of Client Relations jobs?

Cities near Springfield, OR with the most Director Of Client Relations job openings:

Infographic showing various Director Of Client Relations job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution, with an average salary of $151,233 per year, or $72.7 per hour.

Regional Sales & Marketing Director

Compass Senior Living

Eugene, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Compass Senior Living rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
REGIONAL SALES & MARKETING DIRECTOR, join us on our mission to create a senior living revolution where compassion meets innovation!
Who We Are
We are a company built upon a common belief that senior living communities can and should be places of vibrancy and life. We honor, recognize, and empower the extraordinary team members on this journey with us knowing we are making the world of elderhood better together. Our individual differences, life experiences, knowledge, unique capabilities, and talent are significant to our culture, resident experience, and achievements!
What You'll Do
The Regional Sales & Marketing Director supports and guides the Community Relations Directors within the designated region to increase occupancy, create trusting relationships, and retain current residents towards three main objectives: 1) generating leads, 2) sales and nurturing of leads, and 3) retaining residents through the warm welcome and excellent ongoing customer experience. This individual maintains a professional, supportive, and positive working relationship with each community and works collaboratively with the Regional Director of Operations.
As Regional Sales & Marketing Director, you can expect a range of responsibilities and tasks. Here are some general expectations:
  • You will have overall responsibility for owning your Region's sales and marketing process.
  • You will be developing and implementing effective sales and marketing strategies and campaigns with the goal of meeting occupancy and revenue expectations.
  • You will be working collaboratively with the Digital Marketing Strategist, Graphic Designer, the Regional Director of Operations, Community Relations Directors, Administrator, and other members of the Leadership team to maintain and improve occupancy and maintain fiscal accountability.
  • You will be a 'Culture Advocate', role modeling our company values and coaching the Community Relations Teams in your region.
  • You will be responsible for hiring, training, and supporting the Community Relations Director.

What You'll Bring
  • You will bring 5+ years of experience in senior living, specifically assisted living and memory care.
  • You will bring the desire and talent to work with a high-functioning, empowered team.
  • You will bring compassion, kindness, and the desire to work with team members, elders, and their families.
  • You will have the ability to travel frequently and as needed to support communities within the assigned region.
  • You will bring computer literacy, savvy in social media, and proficiency in learning specified online programs.
  • You will bring good verbal communication and the ability to read, write, and speak English with residents and coworkers who only speak English.
  • You will meet all health requirements as specified by state and/or federal regulations.
  • You will be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

What We Offer
  • Benefits for all team members, regardless of employment status:
  • Accrue vacation and sick time starting your first day!
  • 401(k) retirement savings plan after 90 days, with employer match after one year.
  • Financial wellness education program.
  • Wellness and Fitness Resources with savings discounts.
  • Early access pay options
  • Career growth through ongoing training programs and mentorship opportunities.
  • Additional benefits for full-time team members
  • Medical, Dental, Vision, and Voluntary Benefit options
  • Employee and Family Assistance Program to support your emotional wellness.
  • Education reimbursement program.

If you are guided by goodness, loyalty, faith, and fun and think you would be a good fit for our organization, we would love to talk with you! With a resume or an application, you are one step closer to this exciting opportunity!
#CSL900
Full-Time/Part-Time
Full-Time
Division
Compass Senior Living - Eugene, OR
Location
Compass Senior Living
About the Organization
We believe trusting relationships are a basic human need and the strongest foundation for caring for one another.
Our decisions are guided by goodness, loyalty, faith, and fun. This is our True North.
We create communities where elders, families, and employees are growing, teaching, and formulating new memories. Together we are discovering, experimenting, and contributing. We trust one another to do the right thing in the spirit of honor and love.
This position is currently accepting applications.

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