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Director Of Client Operations Jobs in Michigan (NOW HIRING)

MOKA

Director of Operations

Wyoming, MI · On-site +1

The Director of Operations provides strategic and day-to-day leadership for MOKA's administrative and operational functions. This role oversees Finance, Information Technology, Property/Facilities ...

MOKA

Director of Operations

Wyoming, MI · On-site

The Director of Operations provides strategic and day-to-day leadership for MOKA's administrative and operational functions. This role oversees Finance, Information Technology, Property/Facilities ...

Isabella Bank

Director of Operations

Mount Pleasant, MI · On-site

Director of Operations Reports To: Chief Operations OfficerGeneral Purpose: The Director of Operations is responsible for leading and optimizing the Bank's operational functions, ensuring efficient ...

Isabella Bank

Director of Operations

Mount Pleasant, MI · On-site

Director of Operations Reports To: Chief Operations Officer General Purpose: The Director of Operations is responsible for leading and optimizing the Bank's operational functions, ensuring efficient ...

Atonne Group Inc

Director of Operations

Grand Rapids, MI · On-site

$175K - $185K/yr

The Director of Operations plays a critical leadership role responsible for overseeing and optimizing the daily operational functions of the organization across multiple departments. This position ...

Scout HR Services

Director of Operations

Birmingham, MI · On-site

$80K - $130K/yr

About the Company Our client is a rapidly growing, well-funded startup in the commercial insurance ... About the Role The Director of Operations will wear many hats--leading a small team, managing ...

KAFTAN

DIRECTOR OF OPERATIONS

Southfield, MI · On-site

$120 - $150/hr

Kaftan Communities is seeking an experienced, hands-on Director of Operations to lead daily property management operations across our Metro Detroit portfolio. Reporting to the President, this role ...

Schupan

Director of Operations

Kalamazoo, MI · On-site

Director of Operations 1st Shift Kalamazoo, MI Full-Time Compensation commensurate with experience ABOUT SCHUPAN We have been building sustainable material solutions since 1968. At Schupan, you will ...

Tria Company LLC

Director of Operations

Warren, MI · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

Tria Company LLC

Director of Operations

Novi, MI · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

Tria Company LLC

Director of Operations

Flint, MI · On-site

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

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Showing results 21-40

All JobsOf Client Operations JobsDirector Of Client Operations JobsDirector Of Client Operations Jobs in Michigan

Director Of Client Operations information

See Michigan salary details

$29.6K

$93.9K

$156.5K

How much do director of client operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director of client operations in Michigan is $93,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $118,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

Is a director of client operations a high position?

A director of client operations is a senior leadership role responsible for overseeing client relationships, service delivery, and operational strategies within an organization. It is generally considered a high-level position that requires extensive experience, leadership skills, and often involves managing teams and strategic planning.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.
What are popular job titles related to Director Of Client Operations jobs in Michigan? For Director Of Client Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Director Of Client Operations jobs in Michigan look for? The top searched job categories for Director Of Client Operations jobs in Michigan are:
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Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,854 per year, or $45.1 per hour.

DIRECTOR OF OPERATIONS

Kaftan Communities

Southfield, MI

$120K - $150K/yr

Full-time

Posted 24 days ago

Job description

Director of Operations
Kaftan Communities | Southfield, MI | Full-Time
Salary Range: $120,000 to $150,000
About the Opportunity:
Kaftan Communities is seeking an experienced, hands-on Director of Operations to lead daily property management operations across our Metro Detroit portfolio. Reporting to the President, this role blends strategic partnership with operational leadership—driving performance, developing people, and delivering the superior customer experience our communities are known for.
If you are a collaborative leader with strong business and financial acumen, a talent for process optimization, and a genuine commitment to both team members and customers, we want to talk to you.
Who We are Looking For:
  • A Communicative Collaborator. You lead with responsiveness and accessibility, work effectively across departments, and respectfully challenge ideas to drive better outcomes.
  • Accountable. You take ownership, lead by example, and cultivate a culture where acknowledging and learning from mistakes fuels growth. You verify, follow through, and hold yourself and your team to established processes.
  • A Forward-Thinking Leader. You act decisively, delegate effectively, and employ proactive strategies to keep the department aligned with market dynamics.
  • A Hands-On Leader. You stay actively involved in day-to-day operations, balancing direct engagement with empowering your team—providing both guidance and autonomy.
  • Relational. You treat team members and customers with empathy and respect, knowing that happy employees create happy customers.
  • A Dedicated Problem Solver. You seek first to understand, leverage your team's expertise, and follow through on identified opportunities for improvement.
  • A Proactive Prioritizer. You manage your time with structure and consistency, handle multiple priorities with ease, and are always prepared.
What You'll Do:
Strategic Leadership
  • Serve as a strategic partner to the President, providing insights informed by operations and key metrics
  • Collaborate with the Director of Finance to develop and achieve operational budget objectives
  • Engage legal counsel to ensure compliance with real estate law
  • Drive revenue targets through analysis and strategic initiatives, and control expenses through resource monitoring and efficient bidding
Team Development
  • Build a strong regional team through strategic recruitment and partnership with an external HR firm
  • Oversee the creation and implementation of training protocols that support team growth
  • Develop managers into exceptional leaders through tailored hard- and soft-skill development
Operational Excellence
  • Direct daily property management operations, ensuring optimal team performance through hands-on coaching and mentoring
  • Develop a deep understanding of existing processes, reinforce their importance, and ensure consistent adherence
  • Identify and pursue process improvement opportunities, leveraging current team expertise
  • Champion the customer service experience, setting high standards for responsiveness, approachability, and genuine care
  • Maintain clear expectations and transparent communication to keep teams aligned with goals
  • Manage records to support an organized, efficient documentation system
Qualifications
Required
  • 5+ years of operations leadership experience at the director level or above
  • Bachelor's degree in Business Management, Economics, or a related field
  • Demonstrated business and financial acumen
Preferred
  • 10+ years of leadership experience (any level)
  • Real estate or property management experience
  • Marketing oversight experience
  • Customer service background
Desired
  • Entrepreneurial Operating System (EOS) experience
***Special Note: Please complete the Culture Index after submitting your application: https://go.cultureindex.com/s/LsiFc7YoiS
About Kaftan Communities
Kaftan Communities is a family-owned and operated property management company serving Metro Detroit since 1965. As a professional property management and construction firm, we are guided by our core values and dedicated to providing superior living experiences.

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