... Microsoft's security solutions. Responsibilities Key Responsibilities Product and Service Excellence * Leverage engineering tools, customer telemetry, and direct customer feedback to identify product ...
... Microsoft's security solutions. Responsibilities Key Responsibilities Product and Service Excellence * Leverage engineering tools, customer telemetry, and direct customer feedback to identify product ...
Principal Technical Program Manager, Sovereign & Regulated Cloud
Redmond, WA · On-site
$165K - $296K/yr
Microsoft Security is committed to protecting customers' most critical assets through trusted, end ... Demonstrated ability to influence and align stakeholders across organizations without direct ...
Principal Technical Program Manager, Sovereign & Regulated Cloud
Redmond, WA · On-site
$165K - $296K/yr
Microsoft Security is committed to protecting customers' most critical assets through trusted, end ... Demonstrated ability to influence and align stakeholders across organizations without direct ...
... guidance for Microsoft's security solutions. Responsibilities : • Leverage engineering tools, customer telemetry, and direct customer feedback to identify product defects, usage issues ...
... guidance for Microsoft's security solutions. Responsibilities : • Leverage engineering tools, customer telemetry, and direct customer feedback to identify product defects, usage issues ...
This is a technical role in a fast-paced team within Security Engineering that involves direct interaction with a varied set of stakeholders within Microsoft. The ideal candidate has experience ...
This is a technical role in a fast-paced team within Security Engineering that involves direct interaction with a varied set of stakeholders within Microsoft. The ideal candidate has experience ...
Director, MAVS Technology & Product
Redmond, WA · On-site
$260K - $273K/yr
As the Director, MAVS Technology & Product, you will: * Serve as a trusted technical advisor to ... Understanding of Microsoft's engineering systems, SDLC, security requirements, and product ...
Director, MAVS Technology & Product
Redmond, WA · On-site
$260K - $273K/yr
As the Director, MAVS Technology & Product, you will: * Serve as a trusted technical advisor to ... Understanding of Microsoft's engineering systems, SDLC, security requirements, and product ...
There are few places in Microsoft that have as much direct impact on as many customers as the MSC Security Operations Center (SOC) and Incident Response Teams. The SOC within the MSC is the front ...
There are few places in Microsoft that have as much direct impact on as many customers as the MSC Security Operations Center (SOC) and Incident Response Teams. The SOC within the MSC is the front ...
Director Business Planning
Redmond, WA · On-site
Overview Microsoft's Business Planning organization directs our commercial portfolio's pricing ... and Security driving cross-cloud monetization strategies for how and where customers buy. This ...
Director Business Planning
Redmond, WA · On-site
Overview Microsoft's Business Planning organization directs our commercial portfolio's pricing ... and Security driving cross-cloud monetization strategies for how and where customers buy. This ...
Are you interested in being intimately involved in the latest, cutting-edge developments in the security industry and having a direct impact on the security of all Microsoft customers? Do you want to ...
Are you interested in being intimately involved in the latest, cutting-edge developments in the security industry and having a direct impact on the security of all Microsoft customers? Do you want to ...
Director, E+D Strategy
Redmond, WA · On-site
As a Director, E+D Strategy , this role requires you to be comfortable navigating a complex and ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...
Director, E+D Strategy
Redmond, WA · On-site
As a Director, E+D Strategy , this role requires you to be comfortable navigating a complex and ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...
... Security, Data & AI, Industry, and the field-to align priorities and ensure Azure's agentic ... Microsoft's mission is to empower every person and every organization on the planet to achieve more.
... Security, Data & AI, Industry, and the field-to align priorities and ensure Azure's agentic ... Microsoft's mission is to empower every person and every organization on the planet to achieve more.
Director, Process Excellence
Redmond, WA · On-site
$130K - $277K/yr
Overview Microsoft Business Operations (MBO) is a large-scale, global organization that enables ... reduce cost, increase security and compliance, improve experience). * Develop and manage ...
Director, Process Excellence
Redmond, WA · On-site
$130K - $277K/yr
Overview Microsoft Business Operations (MBO) is a large-scale, global organization that enables ... reduce cost, increase security and compliance, improve experience). * Develop and manage ...
Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex ... The Director, Security and Compliance will be responsible for the strategic leadership of the ...
New
Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex ... The Director, Security and Compliance will be responsible for the strategic leadership of the ...
New
Director, Corporate Security
Bellevue, WA · On-site
Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex ... The Director, Security and Compliance will be responsible for the strategic leadership of the ...
Director, Corporate Security
Bellevue, WA · On-site
Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex ... The Director, Security and Compliance will be responsible for the strategic leadership of the ...
Senior Privacy Product Manager - Microsoft AI Search
Redmond, WA · On-site
$119K - $234K/yr
Experience managing privacy, security, or audit compliance related engineering programs ... Demonstrated ability to influence senior engineering and product leaders without direct authority ...
Senior Privacy Product Manager - Microsoft AI Search
Redmond, WA · On-site
$119K - $234K/yr
Experience managing privacy, security, or audit compliance related engineering programs ... Demonstrated ability to influence senior engineering and product leaders without direct authority ...
Senior Researcher - AI and Systems Reliability - Microsoft Research
Redmond, WA · On-site
$158K - $258K/yr
You have the direct opportunity to realize your ideas in products and services used worldwide ... security and software engineering. #MSRR Research Sciences IC4 - The typical base pay range for ...
Senior Researcher - AI and Systems Reliability - Microsoft Research
Redmond, WA · On-site
$158K - $258K/yr
You have the direct opportunity to realize your ideas in products and services used worldwide ... security and software engineering. #MSRR Research Sciences IC4 - The typical base pay range for ...
Global Datacenter Engineering Lease Electrical Director
Redmond, WA · On-site
$142K - $274K/yr
The Global Datacenter Engineering Lease Electrical Director will manage the coordination of ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...
Global Datacenter Engineering Lease Electrical Director
Redmond, WA · On-site
$142K - $274K/yr
The Global Datacenter Engineering Lease Electrical Director will manage the coordination of ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...
Overview Microsoft is seeking a Senior Product Manager to lead complex, high-impact programs ... Drive alignment across teams with differing priorities, operating effectively without direct ...
Overview Microsoft is seeking a Senior Product Manager to lead complex, high-impact programs ... Drive alignment across teams with differing priorities, operating effectively without direct ...
Overview You will join the team responsible for delivering Microsoft Office as the secure ... Direct teams to partner with engineering, design, compliance, and research groups to identify and ...
Overview You will join the team responsible for delivering Microsoft Office as the secure ... Direct teams to partner with engineering, design, compliance, and research groups to identify and ...
... Microsoft. You will work closely with the Director of Business Risk & Insurance in managing ... Bachelor's Degree AND 6+ years experience in risk management, privacy, security, compliance ...
... Microsoft. You will work closely with the Director of Business Risk & Insurance in managing ... Bachelor's Degree AND 6+ years experience in risk management, privacy, security, compliance ...
Senior Privacy Product Manager - Microsoft AI Search
Redmond, WA · On-site
$141K - $187K/yr
... security, or audit compliance related engineering programs. • Experience supporting privacy or ... direct authority, and to write crisply for both engineering and executive audiences. Company
Senior Privacy Product Manager - Microsoft AI Search
Redmond, WA · On-site
$141K - $187K/yr
... security, or audit compliance related engineering programs. • Experience supporting privacy or ... direct authority, and to write crisply for both engineering and executive audiences. Company
Director Microsoft Security information
See Bothell, WA salary details
$41.4K - $54.6K
5% of jobs
$54.6K - $67.8K
6% of jobs
$67.8K - $81K
9% of jobs
$91.6K is the 25th percentile. Wages below this are outliers.
$81K - $94.2K
5% of jobs
$94.2K - $107.4K
8% of jobs
The median wage is $115.7K / yr.
$107.4K - $120.6K
25% of jobs
$129.2K is the 75th percentile. Wages above this are outliers.
$120.6K - $133.8K
24% of jobs
$133.8K - $147.1K
5% of jobs
$147.1K - $160.3K
5% of jobs
$160.3K - $173.5K
3% of jobs
$173.5K - $186.7K
3% of jobs
$41.4K
$116.8K
$186.7K
How much do director microsoft security jobs pay per year?
How much does a director of security make at Microsoft?
What is the salary of director of Microsoft?
Who is the head of security at Microsoft?
How much do Microsoft security guards make?
What is the difference between Director Microsoft Security vs Security Manager?
| Aspect | Director Microsoft Security | Security Manager |
|---|---|---|
| Required Credentials | Certifications like CISSP, CISM, Microsoft certifications | Certifications such as CISSP, Security+, Microsoft Security certifications |
| Work Environment | Strategic leadership in large organizations, overseeing security programs | Operational management, implementing security policies and procedures |
| Employer & Industry Usage | Common in enterprise, tech, and finance sectors | Found across various industries, including corporate and government |
The Director Microsoft Security focuses on strategic security leadership and policy development, often in large organizations, while the Security Manager handles day-to-day security operations and implementation. Both roles require similar certifications but differ in scope and responsibilities.
Microsoft rating
8.6
Based on 125 frontline employees who took The Breakroom Quiz
48th of 188 rated software companies
Job description
The mission of the Microsoft Security organization-to make the world a safer place-has never been more critical. As cyber threats continue to grow in scale and sophistication, Microsoft Security continuously evolves its products to protect customers, applications, and devices globally.
The Microsoft Security Customer Experience Engineering (CxE) team plays a pivotal role in this mission by anticipating customer needs, amplifying customer feedback, and systematically resolving complex challenges. The team partners closely with product groups such as Microsoft Entra, Microsoft Intune, Microsoft Defender, and Microsoft Purview, ensuring they remain deeply connected to real-world customer scenarios. CxE takes end-to-end accountability for the Microsoft Security customer experience, enabling customers to successfully deploy, operate, and derive value from Microsoft's security solutions.
Responsibilities
Key Responsibilities
Product and Service Excellence
- Leverage engineering tools, customer telemetry, and direct customer feedback to identify product defects, usage issues, misconfigurations, and emerging signals.
- Resolve highly complex, mission critical technical issues in a 24x7x365 operational environment.
- Independently track and manage customer incidents, engaging customers and partners to understand issues, provide status updates, and communicate progress and next steps.
- Investigate and troubleshoot issues using advanced diagnostics with minimal guidance.
- Gather and synthesize customer and partner feedback to identify feature gaps, knowledge gaps, configuration issues, and key performance indicators (KPIs).
- Design, implement, or contribute to new features, tools, and automation to improve product quality and customer outcomes.
- Share best practices and technical guidance through multiple forums to help customers and partners remain current.
- Identify opportunities to improve troubleshooting content and drive automation of complex solutions.
- Proactively pursue professional development opportunities across product areas and business processes (e.g., mentoring, shadowing, training) to strengthen technical depth and impact.
- Conduct proactive health checks to ensure customer environments are optimized and deployment ready.
- Guide customers through new releases, updates, and platform changes with minimal oversight.
- Perform feature reviews on new deployments to identify gaps and recommend improvements.
- With managerial support, advise customers on architecture, configuration, and deployment of Microsoft security platforms.
Relationship and Experience Management
- Act as a trusted technical liaison between engineering teams and customer stakeholders throughout the solution lifecycle.
- Engage customers to understand business requirements, operational constraints, and availability needs, translating them into actionable deployment guidance.
- Coordinate and escalate customer issues to appropriate internal teams to drive timely resolution.
- Communicate clearly and consistently with stakeholders on issue status, risks, and resolution progress.
- Handle escalations from support and field teams with limited supervision.
- Escalate complex scenarios to senior engineers or leadership when additional expertise is required.
- Conduct root cause analysis and follow up with customers to ensure issues are fully addressed.
- Collaborate with product and business groups to understand real-world product usage and customer scenarios.
- Identify product limitations and gaps impacting customer experience and adoption.
- Represent the Voice of the Customer (VoC) by providing actionable insights to product and business teams.
- Partner cross functionally with program managers, software engineers, product teams, and Customer Service & Support (CSS) to unblock and resolve customer issues.
- Collaborate with internal teams to deliver solutions and improvements back to customers.
- Proactively build partnerships with internal technical teams to enhance troubleshooting resources.
- Leverage and integrate AI driven and agentic solutions to improve and accelerate the customer experience.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in Sales, Marketing, Computer Science, Information Technology (IT), Data Science, Business Analytics, Business, Finance, Mathematics, Physical Sciences, Humanities, or related field AND 2+ years experience in consulting, change management, project management, customer engagement, sales/business engagement, relationship management, analytics, or customer feedback and intelligence program management OR equivalent experience.
Additional or Preferred Qualifications
- Bachelor's Degree AND 5+ years' experience in product/service/project/program management or software development OR equivalent experience.
Knowledge, Skills, and Abilities
Technical Expertise
- Understands basic cloud architectures, email security concepts, and technologies as they relate to Microsoft Defender for Office 365 (MDO) or similar email/collaboration security platforms.
- Familiar with email protocols (SMTP, DNS/MX, SPF, DKIM, DMARC), mail flow architecture, and web technologies relevant to Exchange Online and Microsoft 365 collaboration security.
- Has hands-on experience with setup and configuration of Microsoft Defender for Office 365 policies (Safe Attachments, Safe Links, Anti-Phishing, Anti-Spam, Anti-Malware) or similar email security technologies.
- Exposed to integration of Microsoft Defender for Office 365 with Microsoft Defender XDR, and familiar with Security Copilot capabilities in the context of email threat investigation and response.
Security Solutions Integration
- Experienced in basic onboarding and configuration of Microsoft Defender for Office 365 protection policies and threat investigation workflows.
- Familiar with configuring mail flow rules, quarantine policies, tenant allow/block lists, and integration with Exchange Online Protection (EOP).
- Has worked with both preset security policies and custom policy configurations within Defender for Office 365, including attack simulation training.
Data Analysis and Troubleshooting
- Can collect and review email threat telemetry, message trace logs, and threat investigation data within Microsoft Defender for Office 365 and the Microsoft Defender portal.
- Familiarity with Advanced Hunting using Kusto Query Language (KQL) across email and collaboration threat data (EmailEvents, EmailAttachmentInfo, UrlClickEvents tables).
- Able to follow instructions to resolve basic email protection, mail flow, and threat detection configuration issues.
Analytical and Integration Skills
- Possesses basic skills for interpreting email threat reports, phishing simulation results, and security posture recommendations in Microsoft Defender for Office 365.
- Lead end-to-end investigations into false positive and false negative (FP/FN) detections, performing deep root-cause analysis across signal sources such as authentication, content, sender reputation, and tenant policy interactions to clearly identify detection failure modes.
- Serve as a technical authority on MDO detection philosophy, thoughtfully balancing security efficacy and business continuity, and advising on scenarios where perfect detection is not feasible, with an emphasis on pragmatic and scalable MDO operationalization.
Automation and Development
- Has some experience using automation languages (e.g., PowerShell, Exchange Online PowerShell module) and Power Automate for email security administration and response tasks.
- Exposed to development languages (PowerShell, .NET, Python) for creating custom reporting, automated incident response playbooks, or integration with Microsoft Graph Security API.
- Interested in learning about AI-driven solutions and Security Copilot capabilities to enhance customer experience with Microsoft Defender for Office 365.
Customer Experience Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
What Microsoft employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Microsoft
Sourced by ZipRecruiter
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Industry
Computer and computer peripheral equipment and software wholesalers
Company size
10,000+ Employees
Headquarters location
Redmond, WA, US
Year founded
1975