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Director Managed Service Provider Jobs in Tennessee

... providers, and other healthcare organizations nationwide. The Director will serve as a trusted ... advisory services. Key Responsibilities: Client Advisory & Consulting * Serve as the lead ...

... providers, and other healthcare organizations nationwide. The Director will serve as a trusted ... advisory services. Key Responsibilities: Client Advisory & Consulting * Serve as the lead ...

... providers, and other healthcare organizations nationwide. The Director will serve as a trusted ... advisory services. Key Responsibilities: Client Advisory & Consulting * Serve as the lead ...

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Director Managed Service Provider information

What is the difference between Director Managed Service Provider vs Network Operations Manager?

AspectDirector Managed Service ProviderNetwork Operations Manager
CredentialsRelevant certifications (e.g., CISSP, PMP), industry experienceNetworking certifications (e.g., CCNA, CCNP), technical expertise
Work EnvironmentOversees multiple client accounts, strategic planningManages internal network teams, day-to-day operations
Employer & IndustryManaged service providers, IT consulting firmsLarge corporations, IT departments
Search & ComparisonOften compared for leadership roles in managed servicesCompared for technical network management roles

The main difference is that a Director Managed Service Provider focuses on strategic oversight and client management across multiple accounts, while a Network Operations Manager handles the technical, operational aspects of internal network systems. Both roles require relevant certifications and industry experience but serve different organizational functions.

What are popular job titles related to Director Managed Service Provider jobs in Tennessee?

For Director Managed Service Provider jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Managed Service Provider jobs in Tennessee look for?

The top searched job categories for Director Managed Service Provider jobs in Tennessee are:

What cities in Tennessee are hiring for Director Managed Service Provider jobs?

Cities in Tennessee with the most Director Managed Service Provider job openings:

Infographic showing various Director Managed Service Provider job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

VP of Managed Service Provider (MSP)

Cruitek

Franklin, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

VP of Managed Service Provider (MSP)
Permanent Position
Very Aggressive Salary/Bonus
Nashville/Atlanta
*Extensive MSP experience is a MUST
*Experience Building, Developing, Leading, large MSP teams is a must
The VP, Managed Services will lead and scale the company's Managed Security Services (MSSP) and broader managed services business, driving service delivery excellence, profitability, and growth across the portfolio. This role owns the P&L for managed services, sets strategic direction for service offerings, and ensures delivery teams consistently exceed client SLAs and expectations. The ideal candidate has deep experience running MSSP operations within a VAR, systems integrator, or IT services organization, and is comfortable balancing operational rigor with strategic growth initiatives in a fast-paced, high-growth environment.
Responsibilities:
  • Own the P&L for the Managed Services/MSSP business unit, including revenue growth, margin management, and cost optimization
  • Lead service delivery strategy across managed security, infrastructure, and IT operations offerings
  • Ensure consistent achievement of SLAs, customer satisfaction targets, and retention goals across the managed services customer base
  • Build and scale delivery processes, tooling, and automation to support growth while maintaining service quality
  • Partner closely with Sales and Pre-Sales teams to support new business development, renewals, and upsell/cross-sell opportunities
  • Lead, mentor, and develop managed services leadership and delivery teams
  • Drive vendor and technology partner relationships relevant to the managed services portfolio (e.g., security, monitoring, and automation platforms)
  • Oversee integration of managed services operations following acquisitions, aligning delivery models, tooling, and staffing across combined organizations
  • Establish and report on key operational and financial metrics to executive leadership

Qualifications:
  • 10+ years of progressive experience in managed services, MSSP, or IT services delivery leadership roles
  • Prior experience within a VAR, systems integrator, or managed services provider is a MUST
  • Relevant industry certifications (e.g., CISSP, ITIL, PMP) are preferred
  • Proven track record owning P&L responsibility for a managed services or MSSP business unit
  • Deep understanding of MSSP delivery models, including SOC operations, monitoring, and security service delivery, is a strong asset
  • Experience leading teams through M&A integration, including aligning service delivery models across acquired entities
  • Strong track record of building and scaling delivery processes, automation, and tooling to support growth
  • Excellent executive presence and cross-functional partnership skills, particularly with Sales and Pre-Sales teams

Benefits:
  • Competitive salary and performance-based incentives
  • Outstanding health, dental, and vision insurance plans
  • Retirement savings plan with employer matching
  • Flexible work schedule and remote work options
  • Professional development and training opportunities
  • Collaborative and inclusive work culture with opportunities for career growth