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Director Loyalty Strategy Jobs (NOW HIRING)

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

New

Loyalty Specialist

Scottsdale, AZ · On-site

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Loyalty Specialist

Scottsdale, AZ · On-site

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

PRODUCT MANAGER (Loyalty)

Dallas, TX · On-site

$78K - $130K/yr

Direct experience with loyalty program capabilities: loyalty platforms/loyalty strategy. * Strong analytical and problem‑solving skills with an ability to translate complex business needs into ...

... CRM / loyalty strategy and activation, econometric and attribution modelling, technical and ... days are directed by their agency or manager. Our objective is to increase this requirement ...

Loyalty Specialist

Scottsdale, AZ · On-site

$65K - $75K/yr

Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates ...

Product Manager ( Loyalty)

Dallas, TX · On-site

$78K - $130K/yr

... Direct experience with loyalty program capabilities: loyalty platforms/loyalty strategy. o Strong analytical and problem-solving skills with an ability to translate complex business needs into ...

... Direct experience with loyalty program capabilities: loyalty platforms/loyalty strategy. o Strong analytical and problem-solving skills with an ability to translate complex business needs into ...

... CRM / loyalty strategy and activation, econometric and attribution modelling, technical and ... days are directed by their agency or manager. Our objective is to increase this requirement ...

Showing results 41-60

Director Loyalty Strategy information

See salary details

$49.5K

$125.6K

$204K

How much do director loyalty strategy jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director loyalty strategy in the United States is $125,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $156,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Director Loyalty Strategy jobs?

For Director Loyalty Strategy jobs, the most frequently searched job titles are:

Loyalty Specialist

Vancouver, WA • On-site

BBQ Holdings
Restaurants • 1 - 5K employees

Full-time

Posted 5 days ago


Job description

POSITION SUMMARY:
The Loyalty Specialist is responsible for supporting the day-to-day execution and operations of loyalty programs across Papa Murphy's and the broader BBQ Holdings portfolio (including Famous Dave's, Granite City, and others). This role ensures that rewards, promotions, and program functionalities are executed accurately and consistently across all guest touchpoints--supporting program integrity, operational excellence, and a seamless customer experience.
Working under guidance of the Director of CRM & Lifecycle Marketing, this individual will contribute to the development of loyalty strategy, assist with campaign planning, coordinate program updates, and lead tracking performance to support long-term guest value across multiple brands and channels. In addition, this role will own day-to-day loyalty program operations: managing reward configurations and testing, brand initiated promotions, and providing themselves as a resource for internal stakeholders. This role will also be responsible for:
* Ensuring smooth functionality across web, app, POS, and in-store systems.
* Monitoring loyalty program KPIs and guest engagement; maintaining and sharing regular performance reporting.
* Troubleshooting basic issues: Flagging and helping resolve technical issues by coordinating with guest services, operations, franchisees, and tech vendor teams.
* Collaborate with the Director to optimize segmentation, innovate new campaigns supporting brand priorities, and continuously improving program performance.
* Maintaining documentation, training support, and execution guidelines for internal teams and franchisees.

KNOWLEDGE, SKILLS, & ABILITIES:
* 2-3 years of experience in supporting loyalty programs, specifically working in Punchh or Paytronix with experience leading campaign configuration
* Strong organizational and project management skills with attention to detail and execution.
* Working knowledge of loyalty analytics and reporting tools.
* Excellent communication skills and a collaborative mindset.
* Ability to work cross-functionally with digital, tech, analytics, operations, and external vendors.

PREFERRED QUALIFICATIONS:
* Hands-on experience working with the Punchh loyalty platform (setup, QA, reporting, or offer execution).
* Familiarity with digital ordering and POS ecosystems.
* Experience supporting franchisee systems or multi-brand organizations.

BBQ Holdings logo

About BBQ Holdings

Sourced by ZipRecruiter

BBQ Holdings is a reputable company primarily operating in the food industry, headquartered in Hopkins, MN, US. The company is committed to providing mouth-watering barbecue offerings that enchant every taste bud. BBQ Holdings focuses majorly on owning, operating, and franchising barbecue restaurants in the US under several brands. The company was initially founded under the name Famous Dave's, a beloved barbeque restaurant, and later broadened its portfolio to include more brands, thus adopting the name BBQ Holdings to reflect its diversity. Every restaurant under BBQ Holdings has a mission to provide guests with genuine, hickory-smoked, and off-the-grill barbecue favorites served in a warm and friendly atmosphere.

Industry

Restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Minnetonka, MN, US

Year founded

2019