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Director Loyalty Partnerships Jobs (NOW HIRING)

Bloomingdale's

Director, Loyalty

Long Island City, NY · On-site

$136K - $227K/yr

The Director of Loyalty owns the strategy that deepens that relationship: tier architecture ... Evolve the top-tier experience in partnership with Client Development, treating the most valuable ...

Bloomingdale's

Director, Loyalty

Long Island City, NY · On-site

$136K - $227K/yr

The Director of Loyalty owns the strategy that deepens that relationship: tier architecture ... Evolve the top-tier experience in partnership with Client Development, treating the most valuable ...

Bloomingdale's

Director, Loyalty

Long Island City, NY · On-site

The Director of Loyalty owns the strategy that deepens that relationship: tier architecture ... Evolve the top-tier experience in partnership with Client Development, treating the most valuable ...

OCVIBE

Director, Loyalty & Membership

Anaheim, CA

$165K - $205K/yr

Director, Loyalty & Membership Pay Details: The annual base salary range for this position in ... Partner with relationship owners on the introduction and activation of new statuses, ensuring the ...

OCVIBE

Director, Loyalty & Membership

Anaheim, CA · On-site

$165K - $205K/yr

Director, Loyalty & Membership Pay Details: The annual base salary range for this position in ... Partner with relationship owners on the introduction and activation of new statuses, ensuring the ...

Anaheimducks

Director, Loyalty & Membership

Anaheim, CA · On-site

$165K - $205K/yr

Director, Loyalty & Membership Pay Details: The annual base salary range for this position in ... Partner with relationship owners on the introduction and activation of new statuses, ensuring the ...

RUE GILT GROUPE

Director, Loyalty Programs

New York, NY · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Partner with Merchandising, Product, and Technology leadership to ensure loyalty objectives are ...

RUE GILT GROUPE

Director, Loyalty Programs

Boston, MA · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Partner with Merchandising, Product, and Technology leadership to ensure loyalty objectives are ...

RUE GILT GROUPE

Director, Loyalty Programs

Boston, MA · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Partner with Merchandising, Product, and Technology leadership to ensure loyalty objectives are ...

RUE GILT GROUPE

Director, Loyalty Programs

New York, NY · On-site

$180K - $200K/yr

Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office ... Partner with Merchandising, Product, and Technology leadership to ensure loyalty objectives are ...

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Director Loyalty Partnerships information

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$66.5K

$123K

$170K

How much do director loyalty partnerships jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director loyalty partnerships in the United States is $123,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Loyalty Partnerships vs Loyalty Program Manager?

AspectDirector Loyalty PartnershipsLoyalty Program Manager
CredentialsTypically requires 8+ years in loyalty or marketing roles, with leadership experienceUsually requires 3-5 years in loyalty or marketing, with some management experience
Work EnvironmentStrategic leadership, cross-department collaboration, executive interactionsOperational focus, program management, vendor coordination
Employer & Industry UsageUsed in large corporations, airlines, retail chainsCommon in retail, hospitality, travel industries

The main difference is that the Director Loyalty Partnerships focuses on high-level strategy and building partnerships, while the Loyalty Program Manager handles day-to-day program operations and execution. Both roles are essential but differ in scope, seniority, and responsibilities within loyalty initiatives.

What cities are hiring for Director Loyalty Partnerships jobs?

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What states have the most Director Loyalty Partnerships jobs?

States with the most job openings for Director Loyalty Partnerships jobs include:

What are popular job titles related to Director Loyalty Partnerships jobs?

For Director Loyalty Partnerships jobs, the most frequently searched job titles are:

Infographic showing various Director Loyalty Partnerships job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 85% Full Time, 12% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $123,000 per year, or $59.1 per hour.

Director, Loyalty

Long Island City, NY • On-site

Bloomingdale's
Apparel and Accessories Stores • 1 - 5K employees
Learn more about Bloomingdale'sexternal

$136K - $227K/yr

Full-time

Re-posted yesterday

Bloomingdale's rating

7.2

Company rating: 7.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

Job description


About
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.
The Opportunity
Bloomingdale's Loyallist program connects the business to some of the most distinctive customers in American retail - high-spending, high-frequency, and deeply brand-affiliated across the program's tiers. The Director of Loyalty owns the strategy that deepens that relationship: tier architecture, benefit design, enrollment and penetration growth, and the program roadmap that turns membership into a durable competitive advantage.
This is a growth leadership role with direct economic accountability. The Director models and defends the lifetime-value impact of every program decision, owns the member-growth agenda, and ensures loyalty operates as a connected piece of the customer lifecycle alongside credit and CRM. The mandate is evolution: build on the strong Luxe foundation, bring disciplined economics as the input, and elevate the experience to a standard worthy of the Bloomingdale's customer.
What You'll Own
Program Strategy & Roadmap
  • Own the Loyallist program end-to-end - the strategy, the multi-year evolution roadmap, and the case for investment behind it.
  • Set the annual and seasonal benefit calendar, ensuring Loyallist moments are differentiated, brand-worthy, and commercially effective.
  • Define the program's role as a growth and retention engine, with clear targets for enrollment, penetration, retention, and member spend.

Tier Architecture & Benefit Design
  • Own tier structure, earn-and-burn mechanics, and the benefit architecture across tiers - designing for both customer value and program economics.
  • Evolve the top-tier experience in partnership with Client Development, treating the most valuable members as a distinct, high-touch audience.
  • Design benefits funded intelligently - balancing margin, vendor co-investment, and credit contribution rather than discount alone.

Member Acquisition, Penetration & Enrollment
  • Own the strategy to grow enrollment, deepen tier penetration, and increase the share of sales transacting through the program.
  • Build the enrollment funnel across store, site, app, and associate-assisted channels - reducing friction and lifting capture at the point of intent.
  • Develop tier-migration and reactivation strategies that move customers up the value curve and recover lapsing members.

Program Economics & Liability
  • Own the financial model of the program - LTV impact, breakage, points liability, and the cost-to-serve of each tier and benefit.
  • Build the business case for program investment with the rigor that earns C-suite confidence, modeling the return on tier upgrades, benefit enhancements, and enrollment growth.
  • Partner with the measurement function on the segmentation and LTV framework so the program is built around customer lifetime economics, not transaction frequency alone.

Loyalty Platform, Operations & Roadmap
  • Set requirements for the loyalty technology roadmap with Head of Product & Technology Strategy - the platform capabilities, data integrations, and member-facing experience required to run a modern program.
  • Set the requirements that connect loyalty data into CRM, paid media, and clienteling so program membership informs every customer touchpoint.
  • Establish the operating standards, reporting, and governance that make the program run reliably season over season.

Clienteling, VIC & Store Integration
  • Connect the program to the in-store relationship - ensuring loyalty status and member intelligence reach selling associates and client advisors.
  • Partner with stores and Client Development to design one connected clienteling and member strategy across human and digital outreach.

What You'll Bring
  • 8+ years in loyalty, CRM, or customer marketing, with direct ownership of a program; premium, luxury, or specialty retail experience is a strong advantage.
  • A demonstrated track record growing a tiered loyalty program - enrollment, penetration, retention, and member spend.
  • Fluency in customer economics: LTV, tier migration, churn and reactivation, breakage, and points liability.
  • Experience owning or closely partnering on a loyalty platform and its roadmap, including the data integrations that make a program intelligent.
  • Strong analytical partnership skills - the ability to work with measurement and analytics teams to build, defend, and act on a business case.
  • Team leadership and the maturity to operate inside a matrixed enterprise structure, influencing partners you do not control.
  • An editorial and brand sensibility appropriate to a discerning, high-value customer - program decisions should feel considered, not transactional.

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
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About Bloomingdale's

Sourced by ZipRecruiter

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Industry

Apparel and accessories stores

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1861

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