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Director Learning Development Jobs in Florence, MA

Chick-fil-A

Director in Training

Chicopee, MA · On-site

$20 - $22/hr

Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and ... development to help you reach your professional goals * Scholarship opportunities * Tuition-Free ...

Chick-fil-A

Director in Training

Chicopee, MA

$20 - $22/hr

Learning first-hand from an experienced Operator and Restaurant Leaders * Intentional growth and ... development to help you reach your professional goals * Scholarship opportunities * Tuition-Free ...

MassMutual

Actuary - Health Valuation

Springfield, MA

$144K - $190K/yr

The team is responsible for more than $7 billion in direct statutory reserves and oversees ... Access to learning, development, and internal networks that support continuous growth and skill ...

ATI Health

Clinic Director

Wilbraham, MA · On-site

$93.15 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leadership Support and Development At ATI, we are committed to empowering our Clinic Directors with ... Ongoing Learning : Advance your skills and leadership abilities through ATI Academy, mentor ...

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All JobsLearning Development JobsDirector Learning Development JobsDirector Learning Development Jobs in Florence, MA

Director Learning Development information

See Florence, MA salary details

$43.6K

$113.8K

$184.2K

How much do director learning development jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director learning development in Florence, MA is $113,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,600.00 and $132,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of learning and development?

To thrive as a Director of Learning and Development, you need expertise in instructional design, organizational development, and adult learning theory, often supported by a degree in education, HR, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications like CPLP or SHRM-CP is typically required. Strategic thinking, leadership, and strong communication skills help you drive change and foster a culture of continuous learning. These skills and qualities are crucial for aligning learning initiatives with business goals and ensuring workforce development.

What are the most common challenges faced by a director of learning and development when implementing new training programs across an organization?

One of the main challenges for Directors of Learning and Development is gaining buy-in from both leadership and employees for new training initiatives. Balancing diverse learning needs across different departments while ensuring consistency in delivery can also be complex. Additionally, measuring the effectiveness of programs and demonstrating their impact on business outcomes often requires careful planning and ongoing evaluation. Successful Directors typically overcome these challenges through strong communication, collaboration with stakeholders, and leveraging data-driven approaches to tailor and refine development strategies.

What is the difference between Director Learning Development vs Learning and Development Manager?

AspectDirector Learning DevelopmentLearning and Development Manager
CredentialsTypically requires a bachelor’s degree in education, HR, or related field; often prefers advanced certifications like CPLP or ATD certificationsSimilar educational background; certifications like CPLP or ATD are common but less frequently required
Work EnvironmentStrategic leadership role overseeing multiple teams or departments, involved in high-level planningOperational role focused on implementing training programs and managing teams
Employer & Industry UsageUsed in large organizations across various industries, especially where training is a strategic priorityCommon in organizations of all sizes, often as a mid-level position within HR or Learning departments

The main difference between a Director Learning Development and a Learning and Development Manager lies in scope and seniority. The Director typically leads strategic initiatives and manages multiple teams, while the Manager focuses on executing training programs and day-to-day operations. Both roles require similar credentials but differ in responsibilities and organizational level.

What does a director learning development do?

A director of learning development oversees the design, implementation, and evaluation of training programs to enhance employee skills and organizational performance. They often manage teams, collaborate with leadership, and utilize learning management systems to ensure effective training delivery and alignment with business goals.

What job categories do people searching Director Learning Development jobs in Florence, MA look for?

The top searched job categories for Director Learning Development jobs in Florence, MA are:

What cities near Florence, MA are hiring for Director Learning Development jobs?

Cities near Florence, MA with the most Director Learning Development job openings:

Director Learning Development jobs near you

Director in Training

Chick-fil-A

Chicopee, MA • On-site

$20 - $22/hr

Full-time

Re-posted 6 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,615 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants

Job description

Chick-fil-A - Director in Training

Are you passionate about providing excellent service and creating unforgettable experiences for others?

Do you enjoy going the extra mile to ensure that every guest feels special? 

As a Director in Training, you will build leadership skills while consistently demonstrating our core values, embracing the Chick-fil-A culture, and having a servant's heart. In this role, you will be responsible for inspiring and guiding our Team Members to do the same. 

You must have a passion for people and for serving others, a strong character, initiative, and a sense of urgency at all times. Directors are responsible for supporting and executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Directors lead by example and set the tone that others will follow.

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Tuition-Free School through Point University
  • Competitive pay
  • Employee Meal Discount

Director Responsibilities:

  • Participating operationally in day-to-day activities in a high-volume, fast-paced Restaurant
  • Offer an immediate and respectful response to the guest's needs
  • Assist in the training of new hires, set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging team player
  • Open and/or close, lead shifts, key holder
  • Count drawers and finalize the day
  • Excellent communication skills, both written and spoken

Qualifications and Requirements:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Reliable transportation
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve others
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Prior professional experience leading a team or educational equivalent

Working at a Chick-fil-A® Chicopee/ West Springfield is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurants are locally owned and operated by independent, franchised Operator Robert Hewes, who invests in the future of their Team Members and gives back to their communities.
Growing Servant Leaders 24/6 LLC proudly operates both Chick-fil-A Chicopee & Chick-fil-A West Springfield

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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