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Director It Platform Delivery Jobs (NOW HIRING)

Your Future Team The Director of IT Platform Services leads the strategy, governance, service delivery of Hightower's enterprise services. You will oversee business critical platforms including ...

Director, IT

Dublin, CA

$137K - $259K/yr

The Director, IT Data Technologies, will lead our data technology platform. This role will be a ... delivery of IT services to meet those needs. Build & manage a futuristic data platform architecture ...

Director, IT

Dublin, CA · On-site

$137K - $259K/yr

The Director, IT Data Technologies, will lead our data technology platform. This role will be a ... delivery of IT services to meet those needs. • Build & manage a futuristic data platform ...

Director, IT

Dublin, CA · Hybrid

$137K - $259K/yr

The Director, IT Data Technologies, will lead our data technology platform. This role will be a ... delivery of IT services to meet those needs. • Build & manage a futuristic data platform ...

The Director ensures that core IT services, infrastructure, and platforms are reliable, secure ... Ensure reliable, performant delivery of Microsoft 365 services across the enterprise * Improve the ...

We are seeking a highly motivated and experienced Director, IT Delivery, to lead practice integrations, IT projects, and the enterprise Tech Refresh program. Reporting to the VP, IT Support Model ...

Deliver effective incident management, problem resolution, and proactive communication with ... Experience with hospitality technology platforms, including Property Management Systems (Opera ...

DIRECTOR, IT

Boulder, CO · On-site

$170K/yr

... IT systems and policies, including platform infrastructure, systems administration, DevOps, ... IT service delivery with organizational objectives. * Analyzes the business requirements of all ...

The Director of IT will own the technology strategy, product roadmap, delivery outcomes, and operational reliability for Hanwha Commodities' energy platforms. The role will translate specialized ...

Director, IT

San Francisco, CA · On-site

$224K - $336K/yr

By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're ... Own IT infrastructure delivery for office buildouts and global expansion, working with Workplace ...

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Director It Platform Delivery information

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$36.5K

$213K

How much do director it platform delivery jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director it platform delivery in the United States is $198,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $212,000.00 and $212,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Director It Platform Delivery jobs?

For Director It Platform Delivery jobs, the most frequently searched job titles are:

Director, IT Platform Services

Chicago, IL • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description

Our Story
Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).
Your Future Team
The Director of IT Platform Services leads the strategy, governance, service delivery of Hightower's enterprise services. You will oversee business critical platforms including Salesforce CRM, Client Portal technologies, IT Services, Enterprise Productivity and collaboration applications. The leader will develops teams focused on delivering exceptional advisor and client experiences while driving operational efficiency, and continuous improvement across the enterprise.
You combine service leadership, enterprise application expertise, and business relationship management skills to align technology capabilities with organizational goals.
What You'll Do
  • Develop a high performing team(s) including; IT Services, CRM, Client Portal, and Productivity platforms.
  • Leads a team of professionals supporting more than 2,000 employees and advisor users across the Hightower platform ecosystem.
  • Manage operating budgets, strategic vendor relationships and service providers, including performance management, contract oversight, and strategy alignment.
  • Establish and improve service delivery standards, operational processes, support models, knowledge management practices, and performance metrics to ensure exceptional user experiences.
  • Oversee the operational metrics, service level agreement, adoption, and lifecycle management of platform services, ensuring reliability, scalability, security, and understanding of our goals.
  • Promote training, documentation, and user experience initiative to maximize user satisfaction across enterprise platforms.
  • Lead projects, upgrades, implementations, and projects while managing priorities, resources, risks, and partner communications.
  • Collaborate with engineering, infrastructure, cybersecurity, and product teams to automate processes, improve operational efficiency, and enhance service scalability.
  • Develop a multi-year platform services roadmap aligned with business growth, advisor experience, operational efficiency, and technology modernization goals.

What You'll Bring
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • 10+ years of progressive technology leadership experience with at least 5 years leading managers or senior individual contributors.
  • 5+ years of experience leading services or platform operations within wealth management, financial services, or other regulated industries.
  • Build a high-performing organization through coaching, succession planning, talent acquisition, and leadership development.
  • Experience managing enterprise platforms such as Salesforce, Client Portal solutions (Black Diamond, E-Money, Tamarac), Microsoft 365, collaboration tools, document management platforms, and other productivity applications.
  • Expertise building service-oriented teams with focus on customer experience and employee development.
  • Experience developing service management processes, support models, governance frameworks, and performance metrics.
  • Experience with application integrations, security controls, compliance requirements, and enterprise architecture principles.
  • Project and program management capabilities with experience leading complex technology projects and organizational change efforts.
  • Experience within wealth management, financial services, or highly regulated industries

What We Offer
  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • Mother's lounge onsite
  • Flexible PTO plan
  • In-office Monday through Thursday and work from home on Fridays
  • Free brand-new gym in the Chicago office
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance
  • Base salary of $145,000-$155,00 plus discretionary bonus (exact base salary amount will be dependent on experience)

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.