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Director Insurance Operations Jobs in Worcester, MA

We are seeking detail-oriented, self-directed professionals to join our upcoming training class as ... Process insurance rating requests accurately while maintaining compliance and meeting production ...

The Director will manage the Manager(s) of Market Operations and will oversee the activities in the ... Medical, dental, vision, and life insurance * 401(k) retirement savings plan with employer match

Market Operations Director

Worcester, MA · On-site

$110K - $166K/yr

The Director will manage the Manager(s) of Market Operations and will oversee the activities in the ... Medical, dental, vision, and life insurance * 401(k) retirement savings plan with employer match

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Director Insurance Operations information

See Worcester, MA salary details

$33.9K

$107.4K

$179.1K

How much do director insurance operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director insurance operations in Worcester, MA is $107,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $135,200.00 per year, depending on experience, location, and employer.

What is the difference between Director Insurance Operations vs Insurance Operations Manager?

AspectDirector Insurance OperationsInsurance Operations Manager
ResponsibilitiesOversees overall insurance operations, strategic planning, and policy developmentManages daily insurance processes, team supervision, and implementation of policies
Required CredentialsBachelor's degree, extensive industry experience, leadership skillsBachelor's degree, relevant experience, operational knowledge
Work EnvironmentSenior leadership, cross-departmental collaborationTeam management, operational focus
Industry UsageCommonly used in large insurance companies and corporate settingsUsed across various insurance firms for operational roles

The main difference between a Director Insurance Operations and an Insurance Operations Manager lies in scope and seniority. The director focuses on strategic oversight and long-term planning, while the manager handles daily operations and team management. Both roles require relevant industry experience and credentials, but the director's role is more strategic and leadership-oriented.

What job categories do people searching Director Insurance Operations jobs in Worcester, MA look for?

The top searched job categories for Director Insurance Operations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Director Insurance Operations jobs?

Cities near Worcester, MA with the most Director Insurance Operations job openings:

Insurance Operations Specialist

Randstad

Worcester, MA • Hybrid

$20 - $21/hr

Full-time

Posted 11 days ago


Job description

We are seeking detail-oriented, self-directed professionals to join our upcoming training class as an Insurance Rater. This is not a data entry position; it is a critical-thinking role requiring problem-solving abilities, high accuracy, and excellent communication.

Working in a hybrid environment, you will handle customer requests, navigate multiple technical systems, and maintain high standards of quality and efficiency in a fast-paced setting.

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

  • Process insurance rating requests accurately while maintaining compliance and meeting production metrics.

  • Demonstrate initiative, critical thinking, and autonomy to resolve complex inquiries and anticipate operational needs.

  • Manage multiple priorities and adhere to strict deadlines in a cross-functional, remote, and in-office environment.

  • Maintain professional written and verbal communication across all email, phone, and team interactions.

Candidate Profile & Qualification

  • Education: Associate degree or higher preferred (not required).

  • Technical Skills: Comfortable using Microsoft Office Suite (Word, Excel, Outlook), Adobe Acrobat, and multi-system desktop tools.

  • Communication: Exceptional written and verbal communication skills. Professionalism in written correspondence and interviews is heavily emphasized.


Skills
  • Insurance
  • Review

  • Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.
    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


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About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US