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Director Insurance Operations Jobs in Holyoke, MA

Chick-fil-A

Operations Director

Springfield, MA · On-site

$25 - $32/hr

Urgent Hiring for Talented Operations Director! Are you looking for a dynamic work environment ... Enjoy health , dental , and vision insurance for peace of mind. * Take advantage of paid time off ...

eviCore

Product Management Senior Director

Bloomfield, CT · On-site

$232K - $243K/yr

Senior Director, Regulated Markets Client & Market Strategy (EGWP, M3P & RDS) Are you a strategic ... insurance operations, or a related field. * Deep knowledge of Medicare programs, EGWP, PDP, M3P ...

New

Cigna

Product Management Senior Director

Bloomfield, CT · Remote

$232K - $243K/yr

Senior Director, Regulated Markets Client & Market Strategy (EGWP, M3P & RDS) Are you a strategic ... insurance operations, or a related field. * Deep knowledge of Medicare programs, EGWP, PDP, M3P ...

Flow Control Group

Director of Operations

Northampton, MA · On-site

$125K - $150K/yr

Operational Leadership: Direct all aspects of cleanroom manufacturing, assembly, supply chain, and ... Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among ...

SSP

Director of Restaurant Operations

Windsor Locks, CT · On-site

$100K - $120K/yr

Director of Operations or Regional Operations leadership experience within airport food & beverage ... Basic Life & AD&D Insurance * EAP * Voluntary Benefits: Life AD&D, Accident, Critical Illness ...

Morris Group, Inc.

Director of HR Operations

Windsor, CT · On-site

$100 - $140/hr

We are seeking a hands-on HR operations leader who thrives in execution, process improvement, and ... insurance * 3+ Weeks' Vacation to Start * 10 Company Paid Holidays * 401(k) retirement plan with ...

loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

... security operations as directed by the Operations Manager/Branch Manager. Typical Duties ... Vision Insurance * 401(k) Plan * Basic Life Insurance Plan * Voluntary Life Insurance Plan

loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

... security operations as directed by the Operations Manager/Branch Manager. Typical Duties ... Vision Insurance * 401(k) Plan * Basic Life Insurance Plan * Voluntary Life Insurance Plan

loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

... security operations as directed by the Operations Manager/Branch Manager. Typical Duties ... Vision Insurance * 401(k) Plan * Basic Life Insurance Plan * Voluntary Life Insurance Plan

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Showing results 1-20

All JobsInsurance Operations JobsDirector Insurance Operations JobsDirector Insurance Operations Jobs in Holyoke, MA

Director Insurance Operations information

See Holyoke, MA salary details

$33.6K

$106.4K

$177.4K

How much do director insurance operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director insurance operations in Holyoke, MA is $106,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $133,900.00 per year, depending on experience, location, and employer.

What is the difference between Director Insurance Operations vs Insurance Operations Manager?

AspectDirector Insurance OperationsInsurance Operations Manager
ResponsibilitiesOversees overall insurance operations, strategic planning, and policy developmentManages daily insurance processes, team supervision, and implementation of policies
Required CredentialsBachelor's degree, extensive industry experience, leadership skillsBachelor's degree, relevant experience, operational knowledge
Work EnvironmentSenior leadership, cross-departmental collaborationTeam management, operational focus
Industry UsageCommonly used in large insurance companies and corporate settingsUsed across various insurance firms for operational roles

The main difference between a Director Insurance Operations and an Insurance Operations Manager lies in scope and seniority. The director focuses on strategic oversight and long-term planning, while the manager handles daily operations and team management. Both roles require relevant industry experience and credentials, but the director's role is more strategic and leadership-oriented.

What job categories do people searching Director Insurance Operations jobs in Holyoke, MA look for?

The top searched job categories for Director Insurance Operations jobs in Holyoke, MA are:

What cities near Holyoke, MA are hiring for Director Insurance Operations jobs?

Cities near Holyoke, MA with the most Director Insurance Operations job openings:

Director Insurance Operations jobs near you

Director of Insurance Accounting

Massachusetts Mutual Life Insurance Company (MassMutual)

Springfield, MA • On-site

Full-time

Re-posted 23 days ago

MassMutual rating

7.8

Company rating: 7.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

197th of 315 rated insurance

Job description

Director, Insurance Accounting
Insurance Controllership | Corporate Finance
Full-Time/Springfield, MA or Boston, MA
The Opportunity
As a Director within the Controllers Organization, you will play a key role in helping MassMutual continue its journey toward becoming a best-in-class finance organization. We are looking for a collaborative and forward-thinking accounting leader who brings curiosity, initiative, and a passion for continuous improvement.
In this role, you will lead insurance accounting and controllership activities, providing meaningful financial insights, strengthening controls, and driving process improvements. You'll work alongside talented professionals across Finance, Investments, Reinsurance, Treasury, and Actuarial teams to deliver accurate financial reporting and support strategic business decisions.
The Team
The Insurance Controllership team is a highly visible group within Corporate Finance, comprised of talented professionals with diverse backgrounds and experiences. The team is responsible for monthly and quarterly financial close activities, general ledger oversight, management reporting, financial statements, and regulatory filings.
We partner closely with business stakeholders to support new product launches, provide insight into financial results, and drive continuous process improvements. Our team is committed to delivering timely, accurate, and reliable financial information while fostering a collaborative, inclusive, and results-oriented culture.
The Impact
As Director, you will lead the Institutional Solutions Controllership team, overseeing insurance accounting, analysis, and financial reporting for MassMutual's insurance products. You will identify reporting risks and opportunities, provide strategic financial guidance, and help ensure strong governance and operational excellence across the accounting function.
Key responsibilities include:
  • Lead and develop a team of accounting professionals while overseeing work performed by outsourced partners and fostering a collaborative, inclusive culture.
  • Ensure the accurate and timely completion of monthly, quarterly, and annual close processes for complex insurance accounting activities.
  • Analyze financial results, identify key trends and drivers, and communicate insights clearly to leadership and business partners.
  • Build strong partnerships with Treasury, Investment Accounting, Reinsurance Accounting, Reporting, Strategic Business Partners, and Corporate Actuarial teams to support business and reporting objectives.
  • Present financial results and recommendations to senior leadership with confidence and clarity.
  • Develop, document, and maintain a strong internal control framework, ensuring compliance with policies, procedures, and regulatory requirements.
  • Monitor and oversee insurance accounting activities, including those performed by external service providers, to ensure effective control execution.
  • Lead accounting research, policy implementation, and operational readiness for new Institutional Solutions products and insurance-related transactions.
  • Partner with Accounting Policy and other teams to assess and implement new GAAP and statutory accounting guidance.
  • Champion operational excellence, continuous improvement, and best practices across the controllership function.

This role offers the opportunity to make a significant impact in a dynamic environment while partnering across the organization to enhance reporting quality, strengthen controls, and improve business outcomes.
Minimum Qualifications
  • Bachelor's degree
  • 8+ years of progressive accounting experience within public accounting and/or a large, complex corporate environment.
  • 3+ years of insurance accounting experience, including general ledger processing and month-end close activities.
  • 3+ years of experience applying U.S. GAAP and statutory accounting principles.
  • 3+ years of experience analyzing accounting data, interpreting financial results, and communicating insights to stakeholders.
  • 2+ years of experience coaching and/or developing accountants and external consultants, either as a direct manager of people or as a project/team lead

The Ideal Qualifications
  • CPA, Master's degree, MBA, or equivalent
  • NAIC statutory accounting experience
  • Experience with Institutional solutions including, Pension Risk Transfer (PRT), Institutional Insurance and Funding Agreements
  • Experience designing, executing, and documenting internal controls, including identifying and remediating control issues.
  • Strong multitasking skills with the ability to adapt to change and manage competing priorities
  • Ability to lead complex, long-term projects, take ownership, and drive them to successful completion
  • Ability to perform independent research and serve as a key resource for resolving unique or complex business issues
  • Experience driving finance transformation initiatives, continuous improvement, and operational efficiencies
  • Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively to leadership, staff, and regulatory bodies
  • Intellectual curiosity and a commitment to continuous learning and professional development

What You Can Expect at MassMutual
  • MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

  • A collaborative environment where perspectives are welcomed

  • Access to learning, development, and internal networks that support continuous growth and skill-building over time

  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization

  • A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset

#LI-CR37
Salary Range:
$121,800-$159,800
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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