ZipRecruiter

Log In

1

Director Infrastructure Operations Jobs in Toronto, ON

Rakuten Kobo

VP, Operations

Toronto, ON · On-site +1

You will own Infrastructure, Security & Compliance, Developer Experience & Platform Engineering ... Direct Reports: 3-7 * Team Size: ~40 What You'll Own Strategic Direction * Define and execute a ...

Vantage Group

Director, Operations

Hamilton, ON · On-site

Vantage is a wholly owned strategic platform of Investcorp Corsair Infrastructure Partners for ... The Director, Operations interacts with internal and external stakeholders to ensure that the ...

Vantage Group

Director, Operations

Hamilton, ON

Vantage is a wholly owned strategic platform of Investcorp Corsair Infrastructure Partners for ... The Director, Operations interacts with internal and external stakeholders to ensure that the ...

Targeted Talent

Systems Infrastructure Manager

Toronto, ON · Hybrid

$120K - $135K/yr

The position reports to the Director of Cloud Infrastructure Architecture & Engineering. What You'll Do: * Oversee and manage a team of system engineers in charge of the daily operations and support ...

Targeted Talent

Systems Infrastructure Manager

Toronto, ON · Hybrid

$120K - $135K/yr

The position reports to the Director of Cloud Infrastructure Architecture & Engineering. What You'll Do: * Oversee and manage a team of system engineers in charge of the daily operations and support ...

Makeship

Director of Operations

Toronto, ON · Remote

As our Director of Operations, you'll lead our Business Operations and Customer Support teams ... infrastructure that sets up the rest of the org for success. Reporting directly to our VP of ...

previous pagenext page

Showing results 21-40

All JobsInfrastructure Operations JobsDirector Infrastructure Operations JobsDirector Infrastructure Operations Jobs in Toronto, ON

Director Infrastructure Operations information

What are the key skills and qualifications needed to thrive as a director of infrastructure operations?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What is the role of the director of infrastructure operations?

The director of infrastructure operations oversees the planning, implementation, and management of an organization’s IT infrastructure, including networks, servers, and data centers. They ensure system reliability, security, and efficiency, often leading teams and coordinating with other departments to support business objectives.

How does a director of infrastructure operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What does a director of infrastructure operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.

What are the most commonly searched types of Infrastructure Operations jobs in Toronto, ON?

The most popular types of Infrastructure Operations jobs in Toronto, ON are:

What are popular job titles related to Director Infrastructure Operations jobs in Toronto, ON?

For Director Infrastructure Operations jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Director Infrastructure Operations jobs in Toronto, ON look for?

The top searched job categories for Director Infrastructure Operations jobs in Toronto, ON are:

Director Infrastructure Operations jobs near you

VP, Operations

Rakuten Kobo

Toronto, ON • On-site, Remote

Full-time

Posted 5 days ago

Job description

Job Description:

Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported. We believe in rewarding all our employees with competitive salaries, performance based annual bonuses, stock options and training opportunities.


If you're looking for a company that inspires passion, personal, and professional growth - join Kobo and come help us on our mission of making reading lives better.

The Role:

As VP of Operations at Kobo, you will lead the teams that keep our products running, our systems secure, and our developers productive. Reporting to the Chief Technology Officer, you will be a strategic partner in shaping the multi-year technology platform strategy that underpins Kobo's business - from infrastructure and security to the developer experience that increasingly defines how fast and how well we build.

You will own Infrastructure, Security & Compliance, Developer Experience & Platform Engineering, and our Corporate IT enablement (delivered in partnership with our Rakuten parent). Your team of ~40 is based primarily in Ontario with a small presence in Germany.

Role Details

  • Location: Toronto
  • Reports to: Chief Technology Officer
  • Direct Reports: 3-7
  • Team Size: ~40

What You'll Own

Strategic Direction

  • Define and execute a multi-year technology platform strategy in partnership with the CTO - optimizing for development velocity, system performance, security, reliability, and cost effectiveness.
  • Lead the transformation of the operations model from a ticket-driven organization to a platform team: where most of the broader organization self-serves against a well-designed platform, and your team's time is spent building and managing that platform rather than handling individual requests.

Infrastructure & Operations

  • Own Kobo's co-located and cloud infrastructure, including hardware procurement, lifecycle management, and capacity planning.
  • Meet and exceed production and corporate system SLOs for performance and reliability.
  • Drive disaster recovery and resilience strategy at organizational and technology levels.

Security & Compliance

  • Maintain and govern Kobo's security posture and compliance practice.
  • Oversee incident response governance and process design.
  • Maintain practices around Data Loss Prevention, data retention, privacy frameworks, and audit methodologies in an international ecommerce setting.

Developer Experience & Platform Engineering

  • Elevate developer experience and productivity as a first-class concern - an increasingly strategic mandate given the pace of change in AI-assisted development.
  • Build the platform, tooling, and paved paths that let engineering teams move faster with less friction, while keeping reliability and security as defaults rather than afterthoughts.
  • Partner with multi-team development organizations to facilitate DevOps and SRE practices.

Corporate IT Enablement

  • Serve as Kobo's primary conduit to Corporate IT, which is delivered through Rakuten. You will not own Corporate IT directly, but you are accountable for ensuring Kobo's staff are well-enabled through it.

Vendor & Rakuten Partnership

  • Manage a diverse set of partners and vendors to get the best value for investments in tooling, software, and hardware.
  • Work with Rakuten centers to find areas where Kobo benefits from scale, purchase power, shared understanding, and shared methodologies - achieving synergies and economies where they genuinely exist.

The Experience We're Looking For

  • A track record of building effective teams - attracting talent and mentoring them to success.
  • Experience delivering a portfolio of concurrent strategic initiatives in an agile environment while maintaining a high level of service for business-as-usual operations.
  • Management of a sizeable, diverse team, including remote and distributed members, while optimizing communication and trust across time zones and cultures.
  • Deep expertise in managing both co-located and cloud infrastructure at scale, including hardware procurement and lifecycle management.
  • Deep expertise in cloud-native and hybrid cloud infrastructure, including containerization, distributed processing, and high availability.
  • Experience working with large, multi-team development organizations to facilitate DevOps and SRE practices.
  • Experience governing a security and compliance practice for an international ecommerce setting - familiarity with Data Loss Prevention, data retention policies, privacy frameworks, and audit methodologies.
  • Demonstrated ability to own and optimize a meaningful operating budget, finding continuous efficiency without compromising reliability or security.

Qualifications

  • 10+ years of experience in a technology career spanning systems design, production operations, security, and vendor management.
  • 5+ years of management experience with evidence of increasing responsibility in terms of portfolio scope and people.
  • Excellent communication skills, including outstanding written and spoken English.

The Perks:

  • Flexible hours and hybrid remote working environment
  • Subsidized in-office lunches
  • Four extended long weekends in the summer
  • Full benefits starting from your first day
  • Paid Volunteer days, unlimited sick days, and 3% RRSP matching
  • Work From Anywhere Program for up to 3 months (90 days)
  • Lifestyle spending account
  • Talent and development training budget
  • Free Kobo device + free weekly e-book or audiobook
  • Weekly Kobo Spark sessions
  • Maternity/paternity leave top up
  • Dog friendly office

About Rakuten Kobo Inc.
Rakuten Kobo Inc. is the world's digital bookseller created by and for booklovers. Owned by Tokyo-based Rakuten Group, Inc. and headquartered in Toronto, Rakuten Kobo's millions of worldwide users can read anytime, anywhere, and on any device. With a mission to make reading lives better for all, Rakuten Kobo connects readers to stories using thoughtful and personalized curation of eBooks and audiobooks, and the best dedicated eReaders and apps for reading. With the singular focus of making reading lives the best they can be, Kobo's open platform allows people to fit reading into more moments in their busy lives. To learn more about Rakuten Kobo, visit www.kobo.com.


Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.


Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.


#RKIND

Apply