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Director Infrastructure Operations Jobs in Delaware

Summary The Director, Engineering is responsible for leading the design, development, delivery ... Partner with infrastructure, operations, SRE, and end-user support teams to ensure stable ...

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Director Infrastructure Operations information

See Delaware salary details

$34K

$107.8K

$179.7K

How much do director infrastructure operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director infrastructure operations in Delaware is $107,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $135,600.00 per year, depending on experience, location, and employer.

What does a director of infrastructure operations do?

A Director of Infrastructure Operations is responsible for overseeing and managing an organization's IT infrastructure, including networks, servers, data centers, and cloud services. They ensure that all systems are running efficiently, securely, and reliably to support business operations. This role often involves strategic planning, budgeting, leading technical teams, and implementing best practices for disaster recovery and security. Directors also collaborate with other departments to align IT infrastructure with organizational goals and may be involved in vendor management and technology upgrades.

What are the key skills and qualifications needed to thrive as a director of infrastructure operations?

To thrive as a Director of Infrastructure Operations, you need deep expertise in IT infrastructure management, network architecture, and systems administration, often supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with enterprise tools like VMware, cloud platforms (AWS, Azure), ITIL frameworks, and certifications such as PMP or CISSP is typically required. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These skills and qualities ensure the reliable, secure, and scalable operation of an organization’s critical IT systems.

How does a director of infrastructure operations typically collaborate with other departments to ensure seamless IT service delivery?

As a Director of Infrastructure Operations, collaboration with other departments such as security, application development, and business units is essential to align IT infrastructure with organizational goals. This role often involves regular meetings with department heads to understand their requirements, prioritizing projects, and coordinating resource allocation. Directors also work closely with teams to create incident response protocols, ensure compliance, and optimize system uptime. Effective communication and cross-functional teamwork are key to addressing challenges quickly and maintaining high service levels.

What is the difference between Director Infrastructure Operations vs Network Manager?

AspectDirector Infrastructure OperationsNetwork Manager
Primary FocusOversees overall infrastructure strategy, including data centers, servers, and cloud servicesManages network infrastructure, including LAN, WAN, and network security
CertificationsITIL, PMP, Cisco or Microsoft certifications often preferredCCNA, CCNP, or Network+ certifications common
Work EnvironmentExecutive-level, strategic planning, cross-departmental collaborationOperational, technical hands-on management of network systems
Industry UsageUsed in large enterprises, data centers, cloud providersCommon in organizations with complex network needs

The main difference is that the Director Infrastructure Operations oversees the entire infrastructure strategy and management, including data centers and cloud services, while the Network Manager focuses specifically on managing and maintaining network systems. Both roles require technical certifications, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Infrastructure Operations jobs in Delaware?

The most popular types of Infrastructure Operations jobs in Delaware are:

What are popular job titles related to Director Infrastructure Operations jobs in Delaware?

For Director Infrastructure Operations jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Director Infrastructure Operations jobs in Delaware look for?

The top searched job categories for Director Infrastructure Operations jobs in Delaware are:

What cities in Delaware are hiring for Director Infrastructure Operations jobs?

Cities in Delaware with the most Director Infrastructure Operations job openings:

Infographic showing various Director Infrastructure Operations job openings in Delaware as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $107,773 per year, or $51.8 per hour.

$101K/yr

Full-time

Posted 8 days ago


Job description

Position Information
Position Title Director of Systems Infrastructure Position Number 94378 Position Type Regular Full-Time Hiring Location Office of the President-Dover, DE Contact Phone Number 302-857-1604 Contact Email Address oophr@dtcc.edu Work Location Stanton Campus-Newark, DE Position Specific Details Salary $101,257
Classification Information
Classification Title Director of Systems Infrastructure Job Code 5087 (FT), 5587 (PT) FLSA Exempt Position Pay Grade B/C 24 Position Type Full-Time Summary Statement
The director of systems infrastructure provides strategic leadership and hands-on oversight of the College's core technology infrastructure, including servers, networks, storage, cloud platforms, and datacenter operations. This role is responsible for ensuring that all infrastructure environments are secure, highly available, scalable, and aligned with the academic and administrative mission of the college. The incumbent leads a team of specialists, sets the technical roadmap, manages vendor relationships, and serves a key partner to academic departments, student services, and administrative units. This position plays a central role in the institution's digital transformation, cybersecurity posture, and long-term technology planning.
Nature and Scope
An incumbent in this class reports directly to the vice president for information technology and supervises staff at multiple campus locations. An incumbent ensures Collegewide systems security, telecommunications availability and manages Collegewide communication for everyone at all campus locations. The incumbent also serves as the College's designated information security officer. Typical contacts include College employees, federal, state and local officials, external vendors and consultants, and contractors.
Principal Accountabilities
An incumbent may perform any combination of the below listed accountabilities: 
1.      Create, maintain, and continuously refine a comprehensive multi-year infrastructure roadmap that supports the institution's mission, academic goals, and administrative needs. Align technology initiatives with strategic plans, enrollment growth, digital transformation, and student success outcomes.
 
2.      Provide leadership and operational oversight for all infrastructure platforms, including physical and virtual servers, network architecture, storage systems, backup solutions, and cloud services. Ensure high availability, performance optimization, scalability, and disaster recovery readiness across hybrid environments. 
 
3.      Lead the identification, evaluation, and selection of infrastructure technologies through structured assessment processes. Oversee procurement in compliance with institutional policies, and manage full lifecycle processes including deployment, maintenance, upgrades, and decommissioning to ensure cost-effectiveness and technological relevance. 
 
4.      Promote a high-performance team environment grounded in accountability, transparency, and continuous improvement. Encourage professional development, certifications, and knowledge sharing. Establish service standards and performance expectations that prioritize responsiveness, reliability, and user satisfaction. 
 
5.      Provide direct supervision of infrastructure staff, including recruitment, onboarding, training, performance evaluation, and disciplinary actions as necessary. Assign responsibilities, set clear expectations, and manage work schedules to ensure adequate coverage and efficient operations across all infrastructure domains.
 
6.      Develop and implement succession planning strategies and cross-training initiatives to ensure continuity of operations. Identify critical roles and knowledge gaps, document key processes, and ensure team members are trained to support multiple systems and functions. 
 
7.      Develop and manage the infrastructure budget, including forecasting operational and capital expenditures. Provide data-driven recommendations aligned with strategic priorities, cost optimization, and long-term sustainability. Monitor spending and adjust allocations as needed throughout the fiscal year.
 
8.      Establish and maintain a comprehensive vulnerability management program, including regular scanning, risk prioritization, and remediation. Define and enforce patch management schedules and lead coordinated responses to infrastructure-related incidents to minimize impact and restore services promptly. 
 
9.      Coordinate internal and external audits of infrastructure systems to ensure compliance with regulatory, legal, and institutional requirements. Perform risk assessments, document findings, and implement mitigation strategies to address identified vulnerabilities and strengthen security posture.
 
10.   Research, assess, and pilot new and emerging technologies that enhance teaching, learning, and administrative efficiency. Collaborate with stakeholders to test solutions, analyze outcomes, and make recommendations for adoption based on value, scalability, and alignment with institutional goals.
 
11.   Effectively communicate complex technical concepts, risks, and recommendations to non-technical stakeholders, including senior leadership. Prepare reports, presentations, and briefings that clearly articulate business impacts, costs, and benefits to support informed decision-making.
 
12.   Oversee vendor selection, relationship management, and performance monitoring. Negotiate contracts and service level agreements (SLAs) to ensure quality service delivery, cost efficiency, and accountability. Address vendor issues and ensure compliance with contractual obligations.
 
13.   Act as the designated information security officer, responsible for developing, implementing, and maintaining the institution's information security program. Ensure compliance with applicable regulations, oversee security policies and awareness initiatives, and coordinate incident response and reporting activities
 
14.   Develop detailed business cases for infrastructure investments, including cost-benefit analysis, risk assessments, and return on investment. Present proposals to senior leadership, providing clear justification and alignment with strategic priorities to support funding and approval decisions.
 
15.   Performs other related duties as required.
Knowledge Skills and Abilities
  • Knowledge of current and emerging technology industry trends 
  • Knowledge of networking, telecommunications systems, and infrastructure operations 
  • Knowledge of data center design, construction, maintenance, and operations 
  • Knowledge of information security principles, encryption, and risk mitigation techniques 
  • Knowledge of LAN/WAN design, network hardware, topologies, and protocols 
  • Knowledge of computer systems architecture, components, and configuration 
  • Knowledge of programming languages and modern development concepts 
  • Knowledge of Internet technologies, protocols, and standards (e.g., web, FTP, remote access) 
  • Knowledge of systems analysis methodologies and IT planning (short- and long-term) 
  • Knowledge of instructional methods and training techniques 
  • Knowledge of licensing agreements, copyright compliance, and intellectual property practices 
  • Knowledge of supervisory principles, staff management, and organizational practices 
  • Knowledge of state procurement policies and purchasing procedures 
  • Knowledge of the capabilities and limitations of telecommunications technologies
  • Skilled in diagnosing and resolving hardware, software, and network issues 
  • Skilled in technical analysis, troubleshooting, and solution implementation 
  • Skilled in report writing and developing clear, concise documentation 
  • Skilled in evaluating and recommending technology purchases and investments 
  • Skilled in communicating technical concepts to both technical and non-technical audiences
  • Ability to analyze complex technical problems and implement effective solutions 
  • Ability to communicate and collaborate effectively with management, users, and vendors 
  • Ability to adapt communication style to diverse and multicultural audiences 
  • Ability to make sound, informed decisions regarding technology strategy and procurement
Minimum Qualifications
Bachelor's degree in a technology related field plus 6 years of relevant experience to include 3 years of supervisory experience; or other equivalent combination of education and relevant experience. 
Rev. 07/20/2026