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Director Inclusive Design Jobs in Massachusetts (NOW HIRING)

Director of UX & Web Design

Boston, MA ยท On-site

$165K - $190K/yr

Champion inclusive design and accessibility standards, ensuring intuitive experiences for our 50 ... direct access to Pinnacle Leadership & Team Development * Extra perks: Commuter benefits, FSA ...

Interior Design Director

Boston, MA ยท On-site

$153K - $225K/yr

We are seeking a bold, future-focused Interior Design Director to lead our award-winning Boston ... Studio Culture - You'll shape an inclusive, creative studio environment where ideas thrive. You'll ...

We are seeking a bold, future-focused Interior Design Director to lead our award-winning Boston ... Studio Culture - You'll shape an inclusive, creative studio environment where ideas thrive. You'll ...

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Director Inclusive Design information

How does a Director of Inclusive Design typically collaborate with cross-functional teams to promote accessibility and equity in product development?

A Director of Inclusive Design works closely with product managers, engineers, UX/UI designers, and marketing teams to ensure that accessibility and equity are integrated throughout the development lifecycle. This involves leading workshops, reviewing designs for inclusivity, establishing best practices, and providing feedback on potential barriers. The role often includes championing the needs of diverse users, facilitating user research with underrepresented groups, and measuring the impact of inclusive initiatives. Effective collaboration requires strong communication skills and the ability to influence stakeholders at all organizational levels.

What does a Director of Inclusive Design do?

A Director of Inclusive Design leads efforts to ensure that products, services, and environments are accessible and usable by people of all backgrounds and abilities. They develop strategies, oversee teams, and collaborate with stakeholders to embed inclusivity into the design process from the start. This role involves both advocating for accessibility and ensuring compliance with relevant standards, as well as fostering a culture of equity and belonging in design decisions. Their goal is to create solutions that serve the widest range of users, regardless of ability, identity, or background.

What is the difference between Director Inclusive Design vs UX Director?

AspectDirector Inclusive DesignUX Director
CredentialsRelevant certifications in inclusive design, accessibility standards, user researchDesign, human-computer interaction, or related degrees; UX certifications
Work EnvironmentFocus on accessibility, diversity, and inclusion in product developmentOversees overall user experience, usability, and interface design
Industry UsageCommon in tech, digital agencies, and organizations prioritizing accessibilityWidely used across tech, software, and digital product companies

The main difference is that the Director Inclusive Design specializes in ensuring products are accessible and inclusive for diverse users, focusing on accessibility standards and inclusive practices. The UX Director oversees the overall user experience, including usability, interface design, and user satisfaction. Both roles require a strong understanding of user-centered design, but their focus areas and expertise differ slightly, with the Director Inclusive Design emphasizing accessibility and inclusion.

What are the key skills and qualifications needed to thrive as a Director of Inclusive Design, and why are they important?

To thrive as a Director of Inclusive Design, you need a deep understanding of accessibility standards, inclusive design principles, and experience leading cross-functional design teams, often supported by a degree in design, human-computer interaction, or a related field. Familiarity with accessibility tools (like screen readers), usability testing platforms, and certifications such as IAAP CPACC is highly valued. Exceptional leadership, collaboration, and communication skills help foster inclusive practices and advocate for diverse user needs. These competencies ensure digital products are accessible to all users, driving innovation and organizational impact.
What are the most commonly searched types of Inclusive Design jobs in Massachusetts? The most popular types of Inclusive Design jobs in Massachusetts are:
What are popular job titles related to Director Inclusive Design jobs in Massachusetts? For Director Inclusive Design jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Director Inclusive Design jobs in Massachusetts look for? The top searched job categories for Director Inclusive Design jobs in Massachusetts are:
What cities in Massachusetts are hiring for Director Inclusive Design jobs? Cities in Massachusetts with the most Director Inclusive Design job openings:
Director of UX & Web Design

Director of UX & Web Design

Grand Circle LLC

Boston, MA โ€ข On-site

$165K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

Director of UX & Web Design
Reporting to: EVP, Digital Customer Experience
Department: Digital Customer Experience
Location: Boston, MA (Hybrid/Remote)
Position Summary
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston, MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
We're looking for a Director of UX & Web Design to set the vision and standards for the GCC web experience and lead the evolution of our digital customer journeys from trip discovery through booking. This role oversees UX, UI, web design, and research, ensuring that our experiences reflect traveler needs while driving measurable business outcomes.
This leader operates as both a strategic thought partner and a hands-on design leader, balancing design excellence with operational realities. They partner closely with Digital, Creative, Brand, and Analytics teams to ensure our web experience builds trust, communicates value clearly, and supports scalable growth across O.A.T. and GCT.
Key Responsibilities
  • Define and own the end-to-end UX strategy and roadmap for O.A.T. and GCT, with a focus on trip discovery, booking flows, value clarity, and brand trust
  • Lead the team in delivering best-in-class digital experiences tied to measurable outcomes, including conversion, funnel progression, and reduced abandonment
  • Build, mentor, and scale a high-performing UX, UI, and Web Design team; establish design standards, feedback rituals, and clear career paths
  • Champion inclusive design and accessibility standards, ensuring intuitive experiences for our 50+ traveler audience across devices
  • Partner with Web Operations, Brand Marketing, Creative, and Data/Analytics to translate insights into actionable design decisions
  • Establish evidence-based design practices, including A/B testing, usability testing, and session reviews, to continuously optimize the booking funnel
  • Communicate design rationale, tradeoffs, and outcomes to executive and cross-functional stakeholders
  • Govern the full design lifecycle, from research and discovery through implementation and QA
  • Own and evolve the Figma-based design system to ensure consistency, scalability, and strong component standards
  • Stay current on emerging UX and digital trends to differentiate GCC brands
  • Lead on-site digital design for marketing campaigns and promotions, ensuring alignment with brand standards and conversion goals
Qualifications
  • 7-10+ years of experience in UX, UI, or Product Design, with 5+ years leading and developing design teams
  • Proven track record building and governing design systems and delivering complex, content-rich web experiences
  • Experience in travel, eCommerce, or similarly complex digital environments
  • Deep expertise in UX principles, interaction design, responsive web design, and accessibility standards
  • Fluency in Figma and modern design operations practices
  • Strong communicator with experience presenting to executive audiences and aligning cross-functional stakeholders
Total Rewards
The base salary range for this role is $165,000 - $190,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
  • Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
  • Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays - including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary
  • Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
  • Your future, secured: 401(k) with company match, life insurance, and disability coverage
  • Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through overseas travel, and direct access to Pinnacle Leadership & Team Development
  • Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.