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Director Implementation Jobs in Pasadena, MD (NOW HIRING)

Implementation Manager

Baltimore, MD · On-site

$90 - $130/hr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Direct experience in healthcare facility rollouts and construction project management What You'll ...

Implementation Manager

Baltimore, MD · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Direct experience in healthcare facility rollouts and construction project management What You'll ...

Job Summary As a PatientPoint Implementation Manager, you will lead the end-to-end installation and ... Desired Qualifications Direct experience in healthcare facility rollouts and construction project ...

Implementation Manager

Baltimore, MD · On-site

$65K - $110K/yr

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product ... Direct experience in healthcare facility rollouts and construction project management What You'll ...

Develop and implement strategies to attract and retain top talent * Manage employee development ... Director with a passion for developing and nurturing talent, we would love to hear from you. Chick ...

Develop and implement strategies to attract and retain top talent * Manage employee development ... Director with a passion for developing and nurturing talent, we would love to hear from you. Chick ...

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Director Implementation information

See Pasadena, MD salary details

$39.6K

$105.1K

$170.5K

How much do director implementation jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director implementation in Pasadena, MD is $105,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $122,800.00 per year, depending on experience, location, and employer.

What does a director implementation do?

A Director of Implementation oversees the deployment of products, services, or systems, ensuring they are successfully integrated into client operations. They manage project timelines, coordinate cross-functional teams, and develop strategies to enhance efficiency and customer satisfaction. This role requires strong leadership, problem-solving, and communication skills to align internal teams with client expectations. They also monitor performance metrics and optimize processes for continuous improvement.

What are the key skills and qualifications needed to thrive as a director implementation?

To thrive as a Director Implementation, you need strong project management skills, in-depth knowledge of implementation methodologies, and a degree in business, information technology, or a related field. Experience with project management software such as Jira or Asana, as well as certifications like PMP or Six Sigma, is highly valued. Outstanding leadership, problem-solving abilities, and excellent communication are critical soft skills for guiding teams and engaging stakeholders. These competencies are essential to ensure seamless delivery of complex projects, foster team alignment, and achieve client satisfaction.

What are some typical challenges a director implementation might face, and how are they addressed?

A Director Implementation often encounters challenges such as coordinating cross-functional teams, managing competing priorities, and ensuring projects stay on schedule and within budget. Addressing these challenges involves proactive risk management, clear communication channels, and the ability to adapt quickly to unforeseen obstacles. The role typically collaborates closely with clients, internal technical teams, and senior leadership to align expectations and deliver solutions efficiently. Successful Directors of Implementation use their experience and leadership to keep teams motivated and projects on track, ensuring high-quality results for both the company and its clients.

How to become a director of implementation?

To become a director of implementation, candidates typically need extensive experience in project management, strong leadership skills, and a background in the relevant industry. Earning advanced certifications such as PMP or Agile certifications can be beneficial, along with a bachelor's or master's degree in business, management, or a related field. Progression often involves advancing from roles like project manager or program manager before reaching a director level.

What are the most commonly searched types of Implementation jobs in Pasadena, MD?

The most popular types of Implementation jobs in Pasadena, MD are:

What job categories do people searching Director Implementation jobs in Pasadena, MD look for?

The top searched job categories for Director Implementation jobs in Pasadena, MD are:

What cities near Pasadena, MD are hiring for Director Implementation jobs?

Cities near Pasadena, MD with the most Director Implementation job openings:

Infographic showing various Director Implementation job openings in Pasadena, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $105,086 per year, or $50.5 per hour.

Implementation Manager

PatientPoint, LLC

Baltimore, MD • On-site

$90 - $130/hr

Other

Retirement

Posted 13 days ago


Job description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary:

As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field Technicians and Clients. You will be responsible for ensuring a seamless and efficient transition from sale to service, delivering a high-quality experience that sets the tone for long-term customer success.

What You’ll Do:
  • Strategic Program and Construction Oversight: Provide comprehensive planning and strategic direction for program rollouts, including oversight of construction and facility readiness activities. Coordinate with contractors, facilities, Project Management and internal/ external stakeholders to align project milestones , i dentify key success factors, manage dependencies and proactively mitigate risks to support successful go-lives in healthcare facilities.
  • Primary Point of Contact: Serve as the central liaison for new customer implementations, managing timelines , adherence to standards and owning all communications throughout the installation journey to ensure a seamless experience.
  • Tailored Rollout Recommendations: Deliver customized rollout strategies that align with customer needs, internal resources, and long-term scalability objectives .
  • ERP & Project Coordination: Manage all logistical and operational aspects within the ERP system and project plans to maintain accurate tracking and execution.
  • Team Supervision & Installation Management: Oversee technicians and field teams to ensure high-quality, efficient on-site installations and issue resolution.
  • Technical Subject Matter Expertise: Act as SME for network infrastructure and requirements, ensuring all configurations and specifications are met to support successful deployments.
  • Issue Resolution: Proactively identify and resolve technical and logistical challenges to minimize disruptions and maintain project momentum.
  • Conduct In Field Visits: Perform ad hoc on-site assessments to evaluate infrastructure, gather technical requirements and ensure site readiness for implementation.
What We Need:
  • 3+ years of experience leading large-scale system rollouts and cross-functional projects in customer-facing environments.
  • Proven ability to manage end-to-end deployments across multiple sites, ensuring alignment between client requirements, project timelines, and technical execution.
  • Track record of successfully guiding client relationships through all phases of deployment - from pre-installation planning through go-live support.
  • Strong skills in setting expectations and maintaining high levels of customer satisfaction.
  • Hands-on experience in construction management, including coordination with subcontractors, blueprint reviews, site readiness oversight, and collaboration with building stakeholders.
  • Effective at bridging the gap between technical and non-technical stakeholders; experienced with ERP systems and hardware /software network installations.
  • Experienced in conducting field site assessments and managing deployment logistics , including installation readiness and equipment configuration.
  • Willingness and ability to travel to customer sites as needed.
Desired Qualifications:
  • Direct experience in healthcare facility rollouts and construction project management
What You’ll Need to Succeed:
  • Collaborative Mindset: Ability to influence and drive alignment across cross-functional teams by fostering collaboration, providing strategic guidance and ensuring all stakeholders are working toward shared goals.
  • Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude, consistently seeking and proposing thoughtful, effective solutions.
  • Passion for Customer Success: A strong dedication to ensuring that the customer experience is seamless, positive, and impactful.
  • Direct Communication Skills: The confidence and professionalism to have candid solution-focused conversations with internal teams, vendors and customers.
About PatientPoint:

PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery ofbehavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drivehealthier decisions and better outcomes. Learn more at patientpoint.com.

Latest News & Innovations:
  1. Why is PatientPoint a Best Place to Work! Read More
  2. Teammate Honored as "Top Woman in Tech". Read More
  3. Recognized on Vault's Top Internship List. Read More
What We Offer:

We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

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