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Director Implementation Services Jobs in Texas (NOW HIRING)

Emburse

Director, Professional Services

Dallas, TX · On-site

The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding ... This role reports to the Senior Director, Professional Services (Americas) and partners closely ...

RealPage, Inc.

Finance Director

Richardson, TX · Remote

$121K - $206K/yr

As the Director of Finance, you will be responsible for managing and leading the FP&A Function for ... implementation services, support and advisory services for RealPage's entire product portfolio.

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Director Implementation Services information

See Texas salary details

$36.3K

$96.4K

$156.5K

How much do director implementation services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director implementation services in Texas is $96,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $112,700.00 per year, depending on experience, location, and employer.

How does a director of implementation services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What does a director of implementation services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

What are the key skills and qualifications needed to thrive as a director of implementation services?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.

What are popular job titles related to Director Implementation Services jobs in Texas?

For Director Implementation Services jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Director Implementation Services jobs in Texas look for?

The top searched job categories for Director Implementation Services jobs in Texas are:

What cities in Texas are hiring for Director Implementation Services jobs?

Cities in Texas with the most Director Implementation Services job openings:

Director Implementation Services jobs near you
Infographic showing various Director Implementation Services job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $96,443 per year, or $46.4 per hour.

Director, Professional Services

Emburse

Dallas, TX • On-site

Full-time

Re-posted 17 days ago

Job description

Who We Are:
At Emburse, you'll not just imagine the future - you'll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.
The Director, Implementation is a senior delivery leader responsible for the end-to-end onboarding and
configuration of Emburse's enterprise travel and expense management solutions. This role owns the
implementation lifecycle for complex, multi-entity, multi-integration Enterprise-tier engagements, from
pre-sales scoping through go-live and handover to Customer Success and Support.
You will lead a team of Implementation Consultants and Project Managers, build and enforce delivery
standards, drive margin-positive outcomes, and serve as the primary delivery escalation point for your
book of enterprise accounts. You operate at the intersection of delivery execution, delivery economics,
and customer relationship management.
This role reports to the Senior Director, Professional Services (Americas) and partners closely with
Customer Success, Sales, and Product on pre-sales engagements, handover protocols, and
continuous improvement of the Emburse implementation methodology.
**This is a hybrid role (must be willing to be in our Dallas, TX office 3 days a week) and a minimum of 15% travel is required**
What You'll Do
  • End-to-End Delivery Leadership: Own the implementation lifecycle for Enterprise-tier accounts, ensuring high-quality, predictable, and repeatable delivery from SOW execution through go-live.
  • Team Development & Accountability: Lead, coach, and develop a team of Implementation Consultants and Project Managers, setting clear performance expectations and holding the team to high delivery standards.
  • Delivery Rigor & Governance: Enforce structured project plans, milestone governance, risk escalation protocols, and professional executive-status communications across the portfolio.
  • Strategic Portfolio Economics: Own and track delivery margins and P&L contributions, identifying levers to improve profitability and efficiency without sacrificing quality.
  • Pre-Sales & Scoping Partnership: Collaborate with Sales and Solutions Engineering on complex pursuits to ensure SOWs are realistic, properly estimated, and protect services margins.
  • Executive Account Management: Build executive-level relationships as a trusted delivery advisor, leading project kick-offs, steering committees, and go-live readiness reviews.
  • Senior Escalation Management: Serve as the primary senior delivery escalation point for at-risk accounts, proactively mobilizing resources to recover project trajectory.
  • Operational Methodology: Champion and enforce the Emburse PS delivery methodology, driving continuous improvement in templates, playbooks, and onboarding frameworks.
  • Performance Metrics & KPIs: Define and track critical implementation KPIs, including time-to-go-live, hours per engagement, CSAT, and project margins.
  • Cross-Functional Advocacy: Partner with Product and Engineering to advocate for configuration and integration improvements that accelerate customer time-to-value.
  • Lifecycle Transitions: Ensure a seamless, structured handover to Customer Success and Support at go-live, providing fully documented configurations and stable account states.
  • Resource & Capacity Planning: Participate in forecasting demand by engagement type and support strategic hiring decisions to ensure proper staffing and sequencing.

What You'll Bring
  • 8+ years of experience in professional services, implementation, or consulting within the enterprise B2B SaaS sector
  • At least 5 years in a dedicated leadership or people management role, with a proven ability to develop and hold high-performing delivery teams accountable
  • Demonstrated success delivering multi-workstream enterprise software implementations, ideally within Finance, Procurement, ERP, or T&E solutions
  • Proven experience with P&L ownership or delivery margin accountability, demonstrating a deep understanding of services delivery economics
  • Expertise in scoping and estimating enterprise implementations, including developing and negotiating detailed Statements of Work (SOWs)
  • Mastery of risk management, milestone governance, resource allocation, and cross-functional stakeholder communications
  • Working knowledge of corporate card programs, expense policy configuration, travel booking workflows, and AP/invoice automation
  • Knowledge of enterprise integrations such as ERP connectors (SAP, Oracle, NetSuite), SSO/SAML, HRIS data feeds, and financial data exports
  • Experience with GDS environments (Sabre, Amadeus, Travelport) or TMC workflow integrations is considered a significant advantage
  • Proficiency in using CRM and PSA tools, such as Salesforce and Certinia/FinancialForce, for project tracking and revenue recognition
  • Exceptional clarity and directness in written and verbal communication across all organizational levels
  • Ability to utilize KPIs and structured data to drive organizational change and build scalable, repeatable delivery systems

Why Emburse?
Finance is changing-and at Emburse, we're leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend-so they can focus on what's next, not what's slowing them down.
• A Company with Momentum - We serve 12M+ users across 120 countries, helping businesses modernize
their finance operations.
• A Team That Innovates - Work alongside some of the brightest minds in finance, tech, and AI to solve real-
world challenges.
• A Culture That Empowers - Competitive pay, flexible work, and an inclusive, collaborative environment that
supports your success.
• A Career That Matters - Your work here drives efficiency, innovation, and smarter financial decision-making
for businesses everywhere.
Shape your future & find what's next at Emburse.
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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