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Director Implementation Services Jobs in Tennessee

RN Director of Surgical Services Location: Bartlett, Tennessee, United States Employment Type ... Support senior nursing leadership in assessing, planning, implementing, and evaluating nursing ...

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Director Implementation Services information

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$35.4K

$94K

$152.5K

How much do director implementation services jobs pay per year?

As of Aug 18, 2026, the average yearly pay for director implementation services in Tennessee is $93,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $109,800.00 per year, depending on experience, location, and employer.

What does a director of implementation services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What are the key skills and qualifications needed to thrive as a director of implementation services?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.

How does a director of implementation services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

What are popular job titles related to Director Implementation Services jobs in Tennessee?

For Director Implementation Services jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Implementation Services jobs in Tennessee look for?

The top searched job categories for Director Implementation Services jobs in Tennessee are:

What cities in Tennessee are hiring for Director Implementation Services jobs?

Cities in Tennessee with the most Director Implementation Services job openings:

Infographic showing various Director Implementation Services job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,955 per year, or $45.2 per hour.

Director, Employees Services

Shoals Technologies Group

Portland, TN • On-site

Full-time

Medical, Retirement

Posted 27 days ago


Job description

Are you ready to join a fast-paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting-edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we're setting the standard for the renewable energy industry.
We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia-Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero.
Summary:
The Director of Employee Services leads the design and delivery of employee-facing HR services that drive positive, first-class employee experiences at Shoals. This role owns core operational processes including benefits and compensation administration, HRIS, compliance, reporting, analytics, and related HR systems that support the attraction, retention, and motivation of top talent.
In this player-coach role, the Director sets strategy and leads the end-to-end delivery of market-competitive, equitable, and compliant programs-spanning base pay, incentive plans, equity (where applicable), health and welfare, retirement, recognition, and wellbeing-while leveraging HRIS, analytics, and governance to ensure scalability, accuracy, and consistency.
This leader partners closely with HR, Finance, Legal, and business leaders to align employee services with Shoals' talent strategy and business outcomes.
Responsibilities:
Benefits & Well-Being
  • Oversee health & welfare, retirement, leave, and well-being programs; manage brokers/consultants and vendor performance to optimize cost, quality, and employee experience.
  • Evaluate plan design changes using data (utilization, claims trends) and employee feedback; drive inclusive, accessible offerings.

Compensation
  • Own market benchmarking, salary structures, pay ranges, geographic differentials, career levels, and market/merit adjustments; ensure internal equity and external competitiveness.
  • Design and administer short- and long-term incentive plans (e.g., AIP/bonus, sales incentives, equity) with clear performance linkage and line-of-sight metrics.
  • Establish governance for compensation and benefits, including policies, job architecture alignment, and approval workflows; ensure consistent administration across geographies and levels.
  • Provide executive-ready analytics, dashboards, and KPIs (e.g., comp-ratio distribution, range penetration, pay-for-performance, benefits cost trends).
  • Lead annual reward cycles (merit, bonus, equity) and partner with Finance on budgeting, accruals, and forecasting.

HRIS, Data & Operations
  • Own the strategy and roadmap for rewards-related HRIS capabilities (e.g., compensation planning modules, market data integrations, self-service); ensure data integrity and scalable processes.
  • Implement repeatable, well-documented processes and SOX-aligned controls for rewards transactions, audits, and reporting.

Compliance, Risk & Pay Transparency
  • Ensure compliance with applicable laws and regulations (e.g., FLSA, EPA, Title VII, ADEA, ADA) and evolving pay transparency and pay equity requirements, partner with Legal on audits and filings.
  • Lead periodic pay equity analyses and action planning.

Team Leadership & Cross-Functional Partnership
  • Lead and develop a high-performing team (compensation, benefits, HRIS/analysts); set priorities, coach, and build succession.
  • Partner with Talent Acquisition on offers and market positioning; with Finance on planning; with Legal on compliance; and with Payroll on accurate execution.

  • Bachelor's degree in HR, Business, Finance, Economics, or related field (or equivalent experience).
  • 10+ years of progressive experience across compensation and benefits, including 5+ years leading teams and enterprise processes.
  • Demonstrated expertise in market pricing, salary structures, incentive plan design, and benefits strategy; strong command of rewards analytics and modeling.
  • Hands-on experience administering annual cycles via an enterprise HRIS/comp planning tool; strong data integrity and process mindset.
  • Proven knowledge of U.S. employment and rewards-related laws and regulations (e.g., FLSA, EPA, Title VII, ADEA, ADA) and experience applying them in practice.
  • Exceptional stakeholder management, communication, and change enablement skills; ability to translate data into decisions.

Preferred:
  • Master's degree and/or professional certifications (e.g., CCP, GRP, CBP, CEBS).
  • Global rewards experience (multi-country structures, mobility, and compliance).
  • Experience with equity programs and sales compensation design.

Shoals Technologies Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.