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Director Implementation Services Jobs in Florida

Implementation Manager

Clermont, FL · On-site +1

$80K - $100K/yr

We provide a tech-enabled service where our dedicated team leverages proprietary software to ... Serve as a key externally-facing professional with direct influence and impact on Self Bill Pro ...

We provide a tech-enabled service where our dedicated team leverages proprietary software to ... Serve as a key externally-facing professional with direct influence and impact on Self Bill Pro ...

The Social Services Director will coordinate implementation and oversight of procedures to ensure social services actions and interactions are adequately documented in each resident's medical record ...

Showing results 21-40

Director Implementation Services information

See Florida salary details

$29.1K

$77.4K

$125.5K

How much do director implementation services jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director implementation services in Florida is $77,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $90,400.00 per year, depending on experience, location, and employer.

How does a director of implementation services typically collaborate with cross-functional teams during large-scale client deployments?

A Director of Implementation Services plays a pivotal role in coordinating efforts across departments such as sales, product development, customer support, and project management to ensure successful client onboarding and solution deployment. They facilitate regular meetings, establish clear communication channels, and define project milestones to align all stakeholders on goals and timelines. This collaborative approach helps to anticipate potential challenges, resolve resource conflicts, and ensure that client requirements are consistently met. Effective collaboration is essential for delivering seamless implementations and maintaining high client satisfaction.

What does a director of implementation services do?

A Director of Implementation Services oversees the planning, coordination, and execution of projects that deliver products or services to clients. They manage teams responsible for onboarding new customers, ensuring solutions are tailored to client needs, and that implementations are completed on time and within budget. This role often requires collaborating with sales, product, and support teams to ensure a seamless transition from sale to operational use. Their main goal is to ensure client satisfaction and drive the successful adoption of company solutions.

What is the difference between Director Implementation Services vs Implementation Manager?

AspectDirector Implementation ServicesImplementation Manager
CredentialsTypically requires a bachelor’s degree, extensive experience, and sometimes certifications like PMPUsually requires a bachelor’s degree and relevant project management experience
Work EnvironmentOversees multiple projects and teams, strategic planningManages specific projects, coordinates teams, and ensures project delivery
Employer & Industry UsageCommon in large organizations, consulting firms, and tech companiesFound in various industries, including IT, healthcare, and finance

The main difference is that the Director Implementation Services focuses on strategic oversight and leadership across multiple projects, while the Implementation Manager handles day-to-day project execution and team coordination.

What are the key skills and qualifications needed to thrive as a director of implementation services?

To excel as a Director of Implementation Services, you need extensive project management experience, a background in business or technology, and a proven track record leading cross-functional teams. Familiarity with project management tools (such as Jira or Asana), CRM systems, and methodologies like Agile or Six Sigma is highly beneficial. Strong leadership, communication, and problem-solving skills help drive client satisfaction and effective team coordination. These competencies ensure seamless implementation of solutions, successful client outcomes, and organizational growth.

What are the most commonly searched types of Implementation Services jobs in Florida?

The most popular types of Implementation Services jobs in Florida are:

What are popular job titles related to Director Implementation Services jobs in Florida?

For Director Implementation Services jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Director Implementation Services jobs in Florida look for?

The top searched job categories for Director Implementation Services jobs in Florida are:

What cities in Florida are hiring for Director Implementation Services jobs?

Cities in Florida with the most Director Implementation Services job openings:

Implementation Coordinator

Future Tech Enterprise, Inc.

Fort Lauderdale, FL • On-site

$68K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

The Implementation Coordinator is responsible for supporting enterprise implementation efforts, with a primary focus on leading customer-driven change requests and expansion initiatives for existing accounts. This role ensures that all changes to scope, services, or agreements, as well as broader implementation initiative, are effectively planned, resourced, executed, and successfully launched.
Acting as the central lead for post-onboarding changes and select enterprise implementations, this individual oversees the full lifecycle of implementation, from intake and scoping through execution, testing, and go-live. They partner cross-functionally to ensure alignment across teams, maintain operational continuity, and deliver seamless transitions as customer needs and business requirements evolve.
While the primary focus is on supporting existing customers, this role will also contribute to new customer onboarding efforts as bandwidth allows, partnering with the Onboarding & Implementation Manager to ensure consistency and scalability in delivery.
This is a full-time, on site position, based out of our Fort Lauderdale Headquarters. Our benefits offering includes medical, dental & vision insurance; 401k with company match and paid time off. 
This role has responsibilities that include working on project with government contractors; therefore, U.S. citizenship is required. 
 

Key Responsibilities
Change Management & Customer Expansion (Primary Focus)
  • Serve as the primary owner and point of contact for customer change initiatives, including scope changes, service expansions, and contract modifications.
  • Lead end-to-end change management activities, encompassing intake, impact assessment, scoping, planning, resourcing, execution, testing, and go-live.
  • Assess the operational, system, supply chain, and service delivery impact of requested changes to ensure feasibility and readiness.
  • Develop and maintain detailed implementation plans, including timelines, milestones, resource requirements, and dependencies.
  • Coordinate and drive alignment across cross-functional teams (e.g., IT, Depot Services, Supply Chain, Procurement, Finance) to ensure successful delivery of change initiatives.
  • Ensure systems, processes, pricing, logistics, billing, and contractual elements are configured and aligned to support approved changes.
  • Oversee testing, validation, and readiness activities for new or modified services prior to launch.
  • Ensure all changes are accurately documented and reflected in SOPs, workflows, process documentation, and customer-facing materials.
  • Proactively identify risks, dependencies, and potential roadblocks, implementing mitigation strategies to minimize disruption to ongoing operations.
  • Clearly communicate project scope, plans, timelines, risks, and expectations to internal teams, customers, and other stakeholders.
  • Track and report on project progress, risks, and outcomes, providing regular status updates to leadership and stakeholders.
  • Measure success using key metrics such as time-to-implement, error rates, and customer satisfaction.
  • Analyze trends in customer change requests and recommend process improvements to enhance scalability, efficiency, and future implementation outcomes.
Support for New Customer Onboarding (Secondary Focus)
  • Provide support to the Onboarding & Implementation Manager during periods of lower change activity.
  • Assist with onboarding activities such as account setup, cross-functional coordination, and execution as needed.
  • Ensure close alignment between onboarding and change management processes to deliver a consistent and seamless customer experience.

Qualifications and Skills
 
  • Bachelor’s degree in Business Administration, Information Technology, Supply Chain, or a related field; relevant certifications in Project Management, Change Management, ITIL, or Process Improvement are a plus.
  • 3–5 years of experience in implementation, project and change management, customer success, or service delivery, including managing scope changes, service expansions, and operational transitions.
  • Strong project and change management capability, with proven experience leading complex initiatives from planning through execution and launch.
  • Demonstrated ability to coordinate cross-functionally, manage stakeholders effectively, and influence outcomes without direct authority.
  • Strong customer focus, with the ability to manage expectations, deliver high-quality outcomes, and translate complex changes into clear, actionable plans.
  • Proactive problem-solving skills, including risk identification, mitigation, and solution development.
  • Highly organized, with the ability to manage multiple concurrent projects, maintain attention to detail, and adapt in a fast-paced, evolving environment.
  • High level of ownership, accountability, and commitment to successful outcomes.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Experience with CRM or workflow tools (e.g., ServiceNow) preferred.
  • Familiarity with IT systems, hardware lifecycle services, and operational workflows is beneficial.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
#LI-onsite #FutureTechJob 

Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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