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Director Hotel Operations Jobs in Vermont (NOW HIRING)

Kedron Valley Inn

General Manager

Wood Stock, VT · On-site

$90 - $140/hr

Minimum 5 years of progressive hotel leadership experience, preferably as a General Manager, Resort Manager, or Director of Operations. * Experience in boutique hotels, independent inns, resorts, or ...

Career Site

Spa Director

Manchester, VT

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase ...

Arch Amenities Group

Spa Director

Manchester, VT · On-site

Spa Director Department: Spa Operations Reports to: Regional Manager Job Type: Exempt Arch ... Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase ...

Hyatt

Assistant Owner Relations Manager

Stowe, VT · On-site

$27 - $29/hr

... the Director of Residential services in the day-to-day operations of the Property Management ... High school diploma and 2-3 years of prior hotel or hospitality experience or the equivalent ...

Hyatt Hotels Corporation

Executive Sous Chef

Stowe, VT · On-site

$98 - $120/hr

... and Culinary Director to ensure exceptional food quality, operational excellence, financial ... luxury hotel, resort, or high-volume hospitality environment - or the equivalent combination of ...

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Director Hotel Operations information

What is the difference between Director Hotel Operations vs Hotel General Manager?

AspectDirector Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and staff
ResponsibilitiesDevelops policies, oversees budgets, and ensures overall performanceEnsures guest satisfaction, handles staff issues, and manages daily activities
CredentialsTypically requires hospitality management experience, possibly advanced certificationsExperience in hotel management, often with similar certifications
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel, directly overseeing daily operations

The main difference between a Director Hotel Operations and a Hotel General Manager is their scope of responsibility. The Director focuses on strategic oversight across multiple departments or properties, while the General Manager handles daily hotel operations and guest satisfaction. Both roles require hospitality experience and management skills, but their focus and daily tasks differ significantly.

What does a director of hotel operations do in a hotel?

A director of hotel operations oversees the daily functioning of a hotel, including managing staff, ensuring guest satisfaction, and maintaining operational efficiency. They develop policies, coordinate departments such as front desk, housekeeping, and food service, and often analyze financial performance to meet business goals.

What are the most commonly searched types of Hotel Operations jobs in Vermont?

The most popular types of Hotel Operations jobs in Vermont are:

What cities in Vermont are hiring for Director Hotel Operations jobs?

Cities in Vermont with the most Director Hotel Operations job openings:

Director Hotel Operations jobs near you

FRONT DESK SUPERVISOR-HAMPTON INN-COLCHESTER

Blue Sky Hospitality Solutions

Colchester, VT • On-site

$17 - $22/hr

Full-time

Re-posted 7 days ago

Job description

Front Office Supervisor
Department: Front Office
Reports To: Director of Front Office / Front Office Manager
Status: Full-Time | Hourly
Join Our Team - Where Service is a "Yes" Culture
We are looking for a dynamic and service-driven Front Office Supervisor to lead our front desk operations and deliver exceptional guest experiences. This role is perfect for someone who thrives in a fast-paced environment, enjoys leading teams, and takes pride in creating seamless arrivals and departures while maintaining strong operational and financial accuracy.
As a key leader in the Front Office, you will serve as Manager on Duty (MOD) during assigned shifts, ensuring service excellence, operational efficiency, and a culture rooted in hospitality.
What You'll Do
Lead Front Office Operations
  • Oversee daily front desk operations, ensuring accuracy in all financial transactions
  • Reconcile and verify revenue, payments, taxes, and adjustments
  • Review and balance daily reports across rooms, F&B, and other outlets
  • Investigate and resolve discrepancies with attention to detail
  • Support smooth transitions between operational days

Drive Guest Experience Excellence
  • Deliver a seamless check-in and check-out experience aligned with brand standards
  • Personally engage with guests to ensure satisfaction and resolve concerns promptly
  • Recognize and honor Member's benefits, ensuring all benefits are delivered
  • Maintain a strong presence in the lobby to support service and team performance

Supervise & Develop the Team
  • Lead, coach, and support front desk associates and night audit team
  • Ensure professionalism, accountability, and service consistency
  • Act as a role model for guest engagement and problem resolution

Ensure Brand Compliance & Performance
  • Uphold brand standards including response times, guest engagement, and loyalty recognition
  • Monitor mobile check-in/check-out, guest cases, and service metrics
  • Ensure all interactions reflect our commitment to personalized, anticipatory service

Act as Manager on Duty
  • Oversee hotel operations during assigned shifts
  • Respond to guest issues, emergencies, and operational needs
  • Ensure safety, security, and service continuity at all times
What We're Looking For
  • Previous Front Office or hotel operations experience (supervisory experience preferred)
  • Strong leadership, communication, and problem-solving skills
  • Detail-oriented with a solid understanding of hotel financial processes
  • Passion for guest service and creating memorable experiences
  • Ability to work flexible schedules including evenings, weekends, and holidays

Apply