Director Flight Operations Jobs in Boston, MA (NOW HIRING)

ABOUT MAGELLAN JETS:

Founded in 2008 and now one of the largest private aviation providers, Quincy, MA-based Magellan Jets is a premier provider of private aviation solutions, offering a comprehensive range of Jet Card ownership, On-Demand Charter, and Aircraft Sales and Management. With a focus on personalized service, Magellan Jets is dedicated to delivering customized and unparalleled flying experiences to its Private Clients worldwide. Magellan Jets and its FAA-certificated Flight Operations team lead one of the industry’s most comprehensive safety management systems and protocols providing peace of mind to the most discerning travelers.

POSITION SUMMARY:

At Magellan Jets, our passion is simple: Helping People Live Their Best Lives. Guided by our core values—Lead with Safety, Create Amazing, and Care Deeply—we deliver world-class, asset light, private aviation solutions that enhance the customer experience. As we continue to grow, we are looking for dynamic, driven individuals to join our team and help us achieve our goals. 

The Senior Director, Private Aviation Solutions at Magellan Jets is a sales-driven role focused on providing tailored aviation solutions to high-net-worth clients. Responsibilities include converting inbound leads and self-sourced prospects into long-term customers, managing the sales cycle, and fostering client relationships for retention. With the support of Magellan Jets’ 24/7 flight operations, dedicated sourcing team, and innovative marketing, the role combines client service excellence with new business development to expand both personal and company growth.

ESSENTIAL FUNCTIONS:

• Proactively follow up on inbound leads to efficiently qualify or disqualify marketing- generated prospects.

• Engage with potential clients from the existing database through targeted outbound efforts, including phone calls, texts, emails, and social media outreach.

• Transform qualified leads into valuable client accounts, nurturing relationships to ensure retention and growth.

• Upsell existing programs to drive larger purchases and cross-sell clients into other offerings, such as charters or jet card memberships.

• Build and maintain strong partnerships with private jet operators to expand product knowledge and ensure access to a diverse range of aircraft, creating tailored solutions for clients.

• Work closely with sales leadership, flight operations, central sourcing, and finance teams to deliver seamless services that meet the highest standards of client expectations.

• Maintain meticulous records of all prospecting activities in Salesforce, ensuring accuracy and consistency across client interactions.

• Deliver weekly updates on prospecting efforts and pipeline health to track progress and align with sales goals.

• Represent Magellan Jets by attending industry and community events to build a robust professional network and strengthen the company’s presence locally and beyond.

COMPETENCIES:

Knowledge:

• Minimum of 5 years in private aviation sales or 10+ years in consultative B2C/B2B sales targeting high-net-worth or corporate clients.

• Strong understanding of private aviation programs, including jet cards, on-demand charter, and aircraft categories.

• Solid grasp of sales cycle management, client retention strategies, and revenue growth principles.

• Knowledge of luxury services, hospitality, or high-touch client environments

• Awareness of industry trends, pricing structures, and market dynamics in private aviation.

Skills:

• Proven success in consultative, relationship-driven sales

• Excellent communication, presentation, and negotiation skills

• Strong client retention, upselling, and referral generation abilities.

• Proficient in Salesforce or a similar CRM system and sales pipeline management.

• Highly organized, adaptable, and self-motivated in a fast-paced environment.

Abilities:

• High Energy & Output: Maintaining self-motivation and high energy in a fast-paced environment.

• Willing to learn and adaptable to changing circumstances.

• High attention to detail and resilient personality.

• Open to travel.

• Ability to thrive in a fast-paced, dynamic environment.

SUPERVISORY RESPONSIBILITIES (if applicable):

This position doesn’t have any supervisory responsibilities.

WORK ENVIRONMENT:

• Location: This role will be based in New York City, and all employees should be comfortable traveling up to 30% of the time for meetings, events, or client visits.

• Conditions: Must have a dedicated, private workspace to conduct business without distraction. Occasional travel to aircraft or client locations may be required

PHYSICAL DEMANDS:

• Extended periods sitting at a desk or workstation.

• Occasional walking/ movement between work areas (e.g., meetings, restrooms, or kitchen).

• Repetitive Hand and Wrist Movements via frequent typing and use of a mouse.

• Light lifting of office supplies, documents, or equipment (up to 20 lbs).

• Screen Use: Prolonged use of a computer screen.

POSITION TYPE AND EXPECTED HOURS OF WORK:

This is a Full-Time Exempt position.

TRAVEL:

This role involves approximately 20–30% travel to engage with clients, strengthen strategic relationships, lead renewal initiatives, and collaborate with teams across markets and company events

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

N/A

AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY (AAP/EEO) STATEMENT:

Magellan Jets is an equal opportunity employer and is committed to diversity in its workforce. We consider all qualified applicants without regard to race, color, national origin, gender, age, disability, or veteran status, in accordance with applicable law.

OTHER DUTIES:

This job description is intended to convey information essential to understanding the scope of the Senior Director, Private Aviation Solutions- Northeast Region position. It is not an exhaustive list of responsibilities, duties, and skills required for the role. Magellan Jets reserves the right to amend this job description at any time to reflect business needs and operational priorities.

BENEFITS: 

At Magellan Jets, we value the well-being of our team and are proud to provide a robust benefits package for all full-time, exempt employees.  

Health & Wellness Benefits: 

• Flexible Paid Time Off Policy 

• Parental Leave Return-to-Office Benefit

• 9 company paid holidays 

• Medical Insurance (HMO or PPO)  

• Dental and Vision coverage  

• Health Reimbursement Arrangement (HRA) 

• Healthcare Flexible Spending Account (HFSA) 

• Dependent Care Flexible Spending Account (DCFSA) 

• Rx Cost Share Assistance Program 

• Life Insurance & Disability Benefits (100% Employer Paid) 

• Free Employee Assistance Program (EAP)  

Financial & Retirement Benefits: 

• 401(k) Retirement Plan with an employer match 

• Fitness Reimbursement Program 

• Pet Insurance Discount 

This is a commission-based sales role with a base salary of $65,000–$75,000, plus performance-driven incentives. Earnings increase based on the number of jet cards sold, charter trips booked, and customer accounts retained. Additional bonuses include renewals, new accounts, quarterly sales targets, and overall client retention. Total compensation varies based on quota achievement, experience, and location, with potential access to a full benefits package from Magellan Jets.

OUR CORE VALUES: 

We believe the foundation of exceptional service begins with the best people in the business that see each interaction as an opportunity to grow a relationship. Our internal culture is felt externally by our private clients because of our alignment on our core values across the business,  

• Lead with Safety: Deliver the uncompromising commitment to safety 

• Care Deeply: Own everything you do and constantly improve 

• Create Amazing: Develop, cultivate and share a prosperity mindset 

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Magellan Jets, please go directly to our Careers Page: https://magellanjets.com/careers. Magellan Jets will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Magellan Jets will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Magellan Jets Talent and People Operations professionals will only be sent from @magellanjets.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. 

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.