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Director Field Service Jobs in Reston, VA (NOW HIRING)

Nova Ltd.

Field Service Engineer

Manassas, VA · On-site

Description Our Global Business Group at Nova is looking for a Field Service Engineer who is a self ... direct technology development of new products. Why Nova: * Certified Best Places to Work from ...

SHINE Systems

Field Service Analyst

Washington, DC · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your ... This role may involve collaborating closely with users worldwide and providing direct feedback ...

SHINE Systems

Field Service Analyst

Washington, DC · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your ... This role may involve collaborating closely with users worldwide and providing direct feedback ...

SHINE Systems

Field Service Analyst

Washington, DC · On-site

$100K/yr

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your ... This role may involve collaborating closely with users worldwide and providing direct feedback ...

KASCO

Field Service Representative

Washington, DC · On-site

Responsible for all areas of field services repair and product delivery and supplies to customer ... Self driven / self starter - Able to work with little direct supervision * Goal oriented * High ...

Laborie

Field Service Technician

Washington, DC

As a key member of our Service department, the Field Service Technician delivers essential ... Beyond direct service, you'll provide crucial feedback to our R&D and Operations Manufacturing ...

Applied Materials

Field Service Engineer

Manassas, VA · On-site

$37 - $51.20/hr

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

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Director Field Service information

See Reston, VA salary details

$47.9K

$104K

$150.3K

How much do director field service jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director field service in Reston, VA is $103,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $146,700.00 per year, depending on experience, location, and employer.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What is a Director Field Service job?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Director Field Service position, and why are they important?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What are popular job titles related to Director Field Service jobs in Reston, VA? For Director Field Service jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Director Field Service jobs in Reston, VA look for? The top searched job categories for Director Field Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Field Service jobs? Cities near Reston, VA with the most Director Field Service job openings:
Director Field Service jobs near you
Field Service Engineer

Field Service Engineer

Nova Ltd.

Manassas, VA • On-site

Other

Posted 24 days ago

Job description

Description
Our Global Business Group at Nova is looking for a Field Service Engineer who is a self-starter, has a positive attitude, is a team player, and can support our systems at the customer site in a professional manner. The FSE will perform engineering and technical activities, while utilizing company's R&D teams to direct technology development of new products.
Why Nova:
  • Certified Best Places to Work from "Great Places to Work" between 2022-2026 (Rated by our employees) Top 30 in our industry category
  • Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs.
  • Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers

Role Responsibilities
  • Provide onsite technical support for Nova systems under warranty and service agreements
  • Perform troubleshooting, maintenance, repair, upgrades, and system recovery activities
  • Support new equipment installations, qualifications, and system add-ons
  • Collaborate with global support teams, applications engineers, and R&D to resolve complex technical issues
  • Deliver customer training on system operation, maintenance, and best practices
  • Generate technical reports and communicate system status to both customer and Nova management
  • Manage spare parts inventory and ensure availability of critical components
  • Support onsite customer evaluations and collaborate with sales teams as needed
  • Maintain compliance with customer site procedures, safety standards, and cleanroom protocols
  • Handle sensitive customer information with professionalism and confidentiality
  • Support customers during assigned schedules and provide additional support when business needs require

Requirements
  • BS degree in Electrical Engineering, Mechanical Engineering, or related technical field preferred (or equivalent hands-on experience)
  • Minimum 3 years of experience supporting semiconductor equipment in a cleanroom environment preferred
  • Experience with semiconductor metrology equipment is highly desirable
  • Working knowledge of semiconductor manufacturing practices, safety standards, and fab operations
  • Ability to perform first-level software troubleshooting and system diagnostics
  • Comfortable performing physical work in semiconductor cleanroom environments, including bending, crawling, and working around large equipment systems
  • Strong mechanical, electrical, and optical troubleshooting capabilities

What Will Help You Succeed:
  • Strong troubleshooting and analytical problem-solving skills
  • Ability to work effectively in cross-functional and customer-facing environments
  • Excellent communication and escalation management skills
  • Self-motivated mindset with strong ownership and accountability
  • Ability to prioritize tasks and perform effectively with minimal supervision
  • Strong mechanical, electrical, and system-level technical aptitude
  • Experience interpreting technical data, diagnostics, and performance trends
  • Customer-first attitude with a proactive and professional approach

Get to know us better:
Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.
With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world's most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.
Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.
Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.
Join us if you are
A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.
If you need assistance due to a disability, you may contact us at talent@novami.com

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