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Director Field Service Jobs in Ruckersville, VA (NOW HIRING)

SHINE Systems

Field Service Analyst

Charlottesville, VA · On-site

$100K/yr

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your ... This role may involve collaborating closely with users worldwide and providing direct feedback ...

SHINE Systems

Field Service Analyst

Charlottesville, VA · On-site

$70 - $95/hr

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your ... This role may involve collaborating closely with users worldwide and providing direct feedback ...

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Director Field Service information

See Ruckersville, VA salary details

$40.9K

$88.9K

$128.5K

How much do director field service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director field service in Ruckersville, VA is $88,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $125,400.00 per year, depending on experience, location, and employer.

What is a Director Field Service?

A Director of Field Service is responsible for overseeing and managing a company's field service operations, ensuring high-quality customer support and efficient service delivery. They develop strategies to optimize field operations, manage service teams, and implement best practices to improve productivity and customer satisfaction. This role often involves coordinating with other departments, analyzing performance metrics, and ensuring compliance with industry standards. Effective leadership, problem-solving skills, and a strong technical background are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Director Field Service?

To thrive as a Director Field Service, you need extensive experience in field service operations, leadership, and strategic planning, often supported by a bachelor’s degree in engineering, business, or a related field. Familiarity with field service management software, CRM systems, and certifications such as Six Sigma or PMP are commonly expected. Outstanding communication, problem-solving, and team management abilities set top candidates apart. These skills are crucial for optimizing service delivery, leading large teams, and ensuring high customer satisfaction across multiple locations.

What are the main challenges faced by a Director Field Service, and how can they be effectively managed?

Directors of Field Service often encounter challenges such as overseeing geographically dispersed teams, ensuring consistent service quality, and reacting quickly to unexpected customer issues. Effectively managing these challenges involves establishing robust communication channels, implementing strong performance metrics, and leveraging technology to monitor operations in real time. Building strong relationships with both customers and field teams is also essential to foster trust and ensure quick resolution of issues. Continuous training and investing in staff development help address skills gaps and improve overall team performance.

What cities near Ruckersville, VA are hiring for Director Field Service jobs?

Cities near Ruckersville, VA with the most Director Field Service job openings:

Director Field Service jobs near you

Field Service Analyst

SHINE Systems

Charlottesville, VA • On-site

$100K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Summary: SHINE Systems is pipelining experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally, you will play a vital role in promoting collaboration across a global enterprise, ensuring continued success for our customers.
Locations: These vary at all times, let's discuss your preference and get you pre-vetted for your ideal locations!
Job Requirements:
  • Hands-on experience with the software product, Gotham. You will be responsible for training and guiding users in its application and functionality.
  • Training experience (Classroom or Deskside)
  • Proficiency in troubleshooting technical issues
  • Strong understanding of DoD, Intelligence, or Law Enforcement missions
  • TS/SCI clearance is REQUIRED

Desired Qualifications:
  • Real world experience supporting intelligence or operations
  • Familiarity with Gaia or Foundry
  • Experience training other intelligence or operations software
  • Excellent communication skills
  • Travel independently, both CONUS and OCONUS, as required
  • Technical knowledge, including working familiarity with languages such as Python, Java or HTML.

SHINE Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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