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Director Field Service Operation Jobs (NOW HIRING)

Omnidian Inc

Director, Field Service Delivery

Seattle, WA · On-site

$241K/yr

The Job Reporting directly to the VP of Field Service, the Director of Field Service Delivery is ... Operational Execution: Translate high‑level corporate and 1‑3 year service delivery strategies ...

INNIO

Field Services Director

Houston, TX · On-site

The Field Service Director has full ownership and accountability for all operational activities, field execution, technician performance, service quality, safety performance and customer ...

gpec

Field Service Manager III

Garner, NC · On-site

This position assists the Service Operations Manager in managing all department maintenance ... Completes developmental and professional goal setting with direct reports in addition to annual ...

Canine Companions

Director Field Office

Atlanta, GA · On-site

So much love is put into a Canine Companions dog along their journey to becoming a service dog, and ... Oversee the field office operations to meet or exceed qualitative and quantitative goals for ...

Waters Corporation

Field Service Director

Milford, MA · Remote

Operational Excellence * Establish a disciplined, data-driven operating model that drives ... Key Words#Chromatography # Management # Field Manager #Field Service # Mass Spectroscopy #Director ...

Cooper Machinery Services

Revenue & Invoicing | SAP & Job Costing | Service Operations Support | High-Volume Environment The Field Service Administrator is a critical part of keeping Cooper's Field Service operation ...

The Aspen Group

This role provides operational and day-to-day management for the company's Field Performance and ... Experience in healthcare, dental, medical services, or other multi-unit service organizations.

Nova Biomedical

Director, NA Field Service

Norwood, MA · On-site

The Director, Field Service is a key member of our leadership team, and responsible for efficiently ... A proven track record of operational excellence (KPIs, productivity tracking, process improvement ...

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Director Field Service Operation information

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$40.5K

$102.3K

$172K

How much do director field service operation jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director field service operation in the United States is $102,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $140,500.00 per year, depending on experience, location, and employer.

What does a director of field service operation do?

A Director of Field Service Operations is responsible for overseeing and managing the teams that deliver technical service and support to customers in the field. This role involves strategic planning, setting performance goals, ensuring customer satisfaction, implementing operational procedures, and managing budgets. They work to improve service efficiency, lead large teams, and often collaborate with other departments such as sales and product development to address customer needs and improve service offerings.

What are the key challenges faced by a director of field service operation, and how can they be effectively managed?

A Director of Field Service Operations often faces challenges such as optimizing resource allocation across multiple regions, ensuring high-quality service delivery under tight deadlines, and maintaining strong communication between field teams and corporate leadership. Effective management involves leveraging technology for real-time tracking, establishing clear performance metrics, and fostering a culture of continuous improvement. Building strong relationships with both internal teams and external clients is also crucial for addressing issues promptly and driving operational excellence.

What are the key skills and qualifications needed to thrive as a director of field service operation, and why are they important?

To thrive as a Director of Field Service Operations, you need strong leadership abilities, project management expertise, and a background in business administration or engineering, often supported by a bachelor’s or master’s degree. Familiarity with field service management software, ERP systems, and industry certifications such as Six Sigma or PMP is typically required. Exceptional communication, strategic thinking, and problem-solving skills help drive team performance and customer satisfaction. These skills are crucial for optimizing field operations, ensuring service quality, and achieving organizational goals in a competitive environment.

What are popular job titles related to Director Field Service Operation jobs?

For Director Field Service Operation jobs, the most frequently searched job titles are:

Director, Field Service - Enterprise

Las Vegas, NV • On-site

Field Operations
See more jobs at Field Operationsexternal

Full-time

Posted 7 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

We’re seeking a strategic leader with a passion for operational excellence and service delivery to manage fulfillment operations from node to home across your area. As a Regional Enterprise Field Services Director at Spectrum, you’ll drive standardized practices and champion quality improvements for both residential and commercial customers. Your leadership will directly shape the reliability and performance of our field services, making a lasting impact on our customers and communities. 


How You’ll Make an Impact

  • Develop and mentor a high-performing leadership team to drive results and growth
  • Lead innovative work teams to deliver exceptional customer experiences
  • Manage contract labor performance, define scope of work and provide continuous feedback
  • Direct your teams on fulfillment, service, fault rate reduction, plant security, dispatch and workforce management
  • Implement and track quality improvements across your region
  • Ensure compliance with corporate policies, federal regulations and franchise requirements
  • Oversee budgeting, approve expenditures and provide data for capital planning
  • Maintain strong relationships with utilities, vendors, contractors and government agencies
  • Translate priorities into actionable objectives and participate in policy development
  • Lead succession planning, staff development and performance reviews
  • Interface with dispatch and workforce management to enhance service delivery
  • Consult with senior management to plan for technical aspects and implement new technologies
  • Direct installation and system maintenance projects while ensuring FCC regulation compliance

Working Conditions

  • Office-based environment
  • Travel required

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in electronic engineering or equivalent

Experience

  • 8+ years of technical experience
  • 5+ years of project management experience

Skills

  • Ability to handle multiple projects and tasks
  • Ability to make decisions and solve problems under pressure
  • Ability to supervise and motivate others
  • Ability to use personal computer and software applications such as word processing and spreadsheets
  • Knowledge of FCC compliance reports, rules and regulations
  • Understanding of applicable local and state rules and regulations
  • Understanding of OSHA rules and regulations for both federal and state levels
  • Knowledge of Spectrum products and services

Preferred Qualifications

Experience

  • 5+ years of technical management experience

Skills

  • Advanced knowledge of HFC and IP Networks
  • Relevant industry and vendor-specific certifications and training

#LI-CJ1
TOP707 2026-81052 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in electronic engineering or equivalent

Experience

  • 8+ years of technical experience
  • 5+ years of project management experience

Skills

  • Ability to handle multiple projects and tasks
  • Ability to make decisions and solve problems under pressure
  • Ability to supervise and motivate others
  • Ability to use personal computer and software applications such as word processing and spreadsheets
  • Knowledge of FCC compliance reports, rules and regulations
  • Understanding of applicable local and state rules and regulations
  • Understanding of OSHA rules and regulations for both federal and state levels
  • Knowledge of Spectrum products and services

Preferred Qualifications

Experience

  • 5+ years of technical management experience

Skills

  • Advanced knowledge of HFC and IP Networks
  • Relevant industry and vendor-specific certifications and training
Employment Type: Full Time

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