Director European History Jobs (NOW HIRING)

Position Overview

The Center Sales Director leads daily operations at a European Wax Center location by driving team performance, sales-linked financial results, and the guest experience. This role is responsible for coaching, development, hiring, and all operational aspects of the center. As the highest on-site leadership role, the CSD ensures compliance with policies, promotes a high-performing team, and upholds European Wax Center's values and service standards.

Essential Functions

Team Leadership & Development

Hire, train, and retain high-performing associates

Conduct regular coaching, feedback sessions, and performance evaluations

Cultivate a positive work culture that promotes accountability and motivation

Guest Experience Oversight

Ensure consistent delivery of exceptional service by all associates

Handle escalated guest issues and complaints with professionalism

Support the front desk team and model service excellence

Sales & Business Performance

Drive retail sales, Wax Passes, and service bookings

Monitor and achieve center KPIs and revenue goals

Execute local marketing strategies and community engagement

Administrative Operations

Create associate schedules and manage labor budgets

Maintain center compliance with training, licensing, and HR policies

Oversee daily operations, including timekeeping, payroll, and deposits

Facility Management & Compliance

Maintain a clean, safe, and organized center environment

Ensure adherence to safety protocols and EWC standards

Audit inventory and handle product orders and EFT/payment processes

Requirements

2+ years in a sales leadership or management role (retail, beauty, or telecommunications industries preferred)

Proven track record of achieving sales and operational targets

Team leadership and talent development

Financial acumen, budget management, and schedule creation

Excellent verbal and written communication and conflict resolution

Guest service and sales expertise

Proficiency in Microsoft Office and POS systems

Full-time, open availability with flexibility to work evenings and weekends

Must lift up to 25 lbs with the ability to stand for extended periods of time

Equal Employment Opportunity Statement

EWC is an equal opportunity employer. We are committed to creating a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status.

Disclaimer

This job description is not intended to be an exhaustive list of all duties or responsibilities. Duties may be assigned or modified at any time based on business needs.

Benefits

• Hourly rate plus monthly bonus incentives that reward you for your hard work.
• Personalized paid training
• Personal and professional development, including individualized coaching.
• Paid time off
• Health, dental, vision, and chiropractic insurance
• 401K
• Complimentary services & product discount
• Referral Programs
• Long-term employment growth opportunities
• Ongoing training, recognition programs, and real career pathing opportunities

This company participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

At European Wax Center, we're not just the Experts in Wax-we're also a career destination for those who are Champions of Confidence.
Who We Are:
We are the experts. The authority. The OG of waxing.
Through our long history of quality service, we've elevated EWC to a place where we can embrace our trade, honor our vision, and plan the future of our evolution toward becoming an iconic personal care brand.
At our core, we're here to help people feel unapologetically confident. Our humble service is modern magic. Just one 15-minute reservation can help transform someone's mood, someone's day - even their perception of themselves.
We take waxing seriously because we take our guests seriously. If we can use our innovation and expertise to make sure every person that walks through our door leaves feeling like their best self-well, then we're going to do it.
And we're going to do it better than anyone else.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME