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Director Epic Community Connect Jobs in Delaware

TEKsystems

Healthy Planet Epic Analyst

Lewes, DE · Remote

$50 - $60/hr

Payer integration and community-focused population health programs Why This Opportunity ... love to connect and share more details. Please reach out to discuss further details! Job Type ...

New

Long Term Care

Admissions Director

Wilmington, DE · On-site

... community referral sources. Responsibilities of the Admissions Director include, but are not ... Handle inquiry calls from hospitals (namely through Allscripts and Epic), families, etc., and ...

Braintumor

Director of Events

Wilmington, DE · On-site

The Director of Events will have proven success managing large-scale community walk-a-thons and ... Strong written and verbal communication skills, able to connect with, articulate the National Brain ...

Braintumor

Director of Events

Wilmington, DE · On-site

The Director of Events will have proven success managing large-scale community walk-a-thons and ... Strong written and verbal communication skills, able to connect with, articulate the National Brain ...

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All JobsEpic Community Connect JobsDirector Epic Community Connect JobsDirector Epic Community Connect Jobs in Delaware

Director Epic Community Connect information

What is a Director Epic Community Connect?

A Director Epic Community Connect is a leadership role responsible for overseeing the implementation and management of the Epic Community Connect program, which extends an organization's Epic electronic health record (EHR) system to affiliated hospitals, clinics, or physician practices. This director ensures smooth integration, maintains strong partner relationships, and leads teams in supporting participating organizations. They collaborate with technical, clinical, and operational stakeholders to ensure compliance, optimize workflows, and achieve strategic goals. Their work is crucial for expanding healthcare interoperability and improving patient care coordination.

How does the Director Epic Community Connect typically collaborate with clinical and IT teams to ensure successful EHR integration for partner organizations?

The Director Epic Community Connect plays a pivotal role in bridging the gap between clinical stakeholders, IT specialists, and partner organizations. They lead cross-functional meetings to align project goals, gather requirements from clinicians, and translate those needs into technical workflows for the IT team. This role requires ongoing coordination with both internal and external teams to address integration challenges, ensure training and support are in place, and monitor system performance post-implementation. Effective communication and relationship-building are essential, as the Director often serves as the primary liaison between the health system and community partners throughout the EHR rollout process.

What are the key skills and qualifications needed to thrive as a Director Epic Community Connect, and why are they important?

To thrive as a Director Epic Community Connect, you need extensive experience in healthcare IT, project management, and a deep understanding of Epic systems, typically backed by a bachelor’s or master’s degree in a related field. Expertise with Epic modules, certification in Epic Community Connect, and familiarity with healthcare interoperability standards are essential. Strong leadership, communication, and relationship-building skills are crucial for managing cross-functional teams and fostering partnerships with external healthcare organizations. These skills ensure the successful implementation, optimization, and adoption of Epic Community Connect solutions across diverse clinical environments.

What is the difference between Director Epic Community Connect vs Epic Community Connect Coordinator?

AspectDirector Epic Community ConnectEpic Community Connect Coordinator
CredentialsTypically requires a healthcare management or IT leadership background, with Epic certifications preferredRequires Epic certification and healthcare administrative experience
Work EnvironmentStrategic leadership in healthcare organizations, overseeing multiple projectsOperational support, assisting with Epic Community Connect implementations and user training
Employer & IndustryHospitals, health systems, and healthcare IT vendorsHospitals and clinics utilizing Epic systems
Search & Comparison IntentUnderstanding leadership roles in Epic Community Connect projectsLearning about operational roles supporting Epic Community Connect

The main difference is that the Director Epic Community Connect holds a leadership and strategic role, overseeing projects and teams, while the Epic Community Connect Coordinator focuses on operational support and implementation tasks. Both roles require Epic certifications and healthcare experience, but the director's position involves higher-level decision-making and management responsibilities.

What job categories do people searching Director Epic Community Connect jobs in Delaware look for?

The top searched job categories for Director Epic Community Connect jobs in Delaware are:

What cities in Delaware are hiring for Director Epic Community Connect jobs?

Cities in Delaware with the most Director Epic Community Connect job openings:

Director Epic Community Connect jobs near you
Infographic showing various Director Epic Community Connect job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

DIRECTOR OF EPIC COMMUNITY CONNECT - BEEBE HEALTHCARE - GRANT FUNDED

Lewes, DE • On-site

Bebee Healthcare
See more jobs at Bebee Healthcareexternal

$24.75 - $33.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

Job description

Why Beebe?
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
Benefits
In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:
  • Sign-on and Referral Bonuses for select positions
  • Tuition Assistance up to $5,000
  • Paid Time Off
  • Long Term Sick accrual
  • Employer Contribution Plan
  • Free Short and Long-Term Disability for Full Time employees
  • Zero copay for drugs on prescription plan for certain conditions
  • College Bound 529 Savings Plan
  • Life Insurance
  • Beebe Perks via Work Advantage
  • Employee Assistance Program
  • Pet Insurance

Overview
The Director of Beebe Healthcare Epic Community Connect is responsible for the strategic, operational, financial, and relationship management oversight of Beebe Healthcare's Epic Community Connect Program. This leader is accountable for developing and operating a sustainable Community Connect model that enables affiliated healthcare organizations including federally qualified health centers (FQHCs), physician practices, and other strategic partners to leverage Beebe Healthcare's Epic platform.
The Director serves as the leader for Beebe's Epic Community Connect partnerships and collaborates closely with leadership, information technology, strategy, clinical operations, revenue cycle, population health, compliance, and external organizations. Responsibilities include implementation oversight, partnership onboarding, service delivery performance, customer success, growth strategy, contract management, and financial performance.
The Director will establish Community Connect as a strategic capability for Beebe Healthcare, supporting care integration, health equity, value-based care initiatives, and population health objectives.
Responsibilities
Leadership:
  • Develop, refine, and execute a Community Connect strategic roadmap.
  • Identify and evaluate partnership opportunities aligning with Beebe's strategic plan.
  • Establish long-term, sustainable growth strategies for Community Connect services.
  • Serve as a liaison between Beebe Healthcare and partner organizations.
  • Collaborate with other leadership to align Community Connect initiatives with population health, clinical integration, and strategic goals.
  • Represent Beebe Healthcare in Epic Community Connect forums and external partnership discussions.

Program Oversight:
  • Lead Community Connect Steering Committee activities and reporting.
  • Ensure appropriate governance regarding:
  • Application ownership
  • Shared build standards
  • Customization requests
  • Upgrade management
  • Data stewardship
  • Security and compliance
  • Develop policies, standards, and operating procedures for Community Connect operations.
  • Working in tandem with CIO and CHSDO to ensure alignment with Beebe Healthcare Epic and IT governance structures.

Customer Success and Relationship Management:
  • Establish a high-performing customer success function.
  • Serve as escalation leader for Community Connect partners.
  • Build trusted relationships with leadership at partner organizations.
  • Monitor customer satisfaction and develop continuous improvement initiatives.
  • Facilitate regular business reviews with Community Connect clients.
  • Ensure compliance with Service Level Agreements (SLAs).

Implementation Oversight:
  • Oversee Community Connect implementations from contract execution through stabilization.
  • Ensure successful project delivery regarding scope, timeline, budget, and quality.
  • Coordinate implementation resources including:
  • Epic analysts
  • Clinical Informatics
  • Revenue cycle
  • Training
  • Integration
  • Third-party vendors
  • Monitor adoption, optimization, and post-go-live performance metrics.
  • Ensure consistent use of implementation methodologies and best practices.

Financial Management:
  • Develop and manage Community Connect operating and capital budgets.
  • Establish pricing methodologies and service models.
  • Develop cost recovery and profitability strategies.
  • Monitor contract performance and revenue generation.
  • Evaluate opportunities for shared services and economies of scale.
  • Collaborate with finance leadership on business planning and investment decisions.

Compliance and Risk Management:
  • Ensure compliance with HIPAA, HITECH, CMS requirements, FQHC regulations, Epic Community Connect standards, Information security requirements.
  • Maintain Community Connect accreditation and Epic program standards.
  • Oversee contract compliance and operational risk mitigation.
  • Collaborate with legal, compliance, privacy, and security teams.

Operational Leadership:
  • Establish key performance indicators and operational dashboards.
  • Monitor:
  • Service quality
  • Issue resolution times
  • Customer satisfaction
  • System adoption
  • Financial performance
  • Ensure adequate staffing models and workforce planning.
  • Drive continuous improvement and operational excellence initiatives.
  • Promote Epic optimization and innovation across partner organizations.

Qualifications
Minimum 5 to 7 years of healthcare experience.
Minimum 3 years of Epic experience.
Experience leading complex healthcare technology implementations.
Experience managing large-scale programs and cross-functional teams.
Experience with healthcare operations, ambulatory care, and revenue cycle management.
Experience working with provider organizations, healthcare networks, or affiliated partner organizations preferred.
Certifications:
Project Management Professional (PMP) preferred.
Epic Community Connect experience preferred.
Competencies Skills
Knowledge, Skills & Abilities:
  • Leadership and relationship management.
  • Strategic planning and business development.
  • Healthcare operations and clinical workflow expertise.
  • Epic application and governance knowledge.
  • Financial management and business modeling.
  • Contract negotiation and vendor management.
  • Change management and organizational transformation.
  • Strong written and verbal communication skills.
  • Complex stakeholder management.
  • Regulatory and compliance knowledge.
  • Population health and value-based care understanding.

Education
Bachelor's degree in Healthcare Administration, Information Systems, Business Administration, Public Health, Nursing, or related discipline required.
Master degree preferred.
Entry
USD $115,689.60/Yr.
Max
USD $185,099.20/Yr.

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