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Director End User Computing Jobs in Nevada (NOW HIRING)

AutoSavvy

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the deployment, configuration, maintenance, and replacement of end-user hardware and ... Familiarity with cloud computing platforms (Azure) is a plus. * Knowledge and understanding of AI ...

AutoSavvy

Help Desk III

Las Vegas, NV · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the deployment, configuration, maintenance, and replacement of end-user hardware and ... Familiarity with cloud computing platforms (Azure) is a plus. * Knowledge and understanding of AI ...

City of Reno

Information Systems Technician II

Reno, NV · On-site

$79K - $112K/yr

... for end user computer related problems including hardware, software, telephones, printers ... Remain abreast of new and emerging technology trends, and relevant computing equipment and systems.

New

TekSynap

Journeyman Computer User Support Specialist

NV · On-site

$50K - $60K/yr

Provides support to end users on a variety of issues. Identifies, researches, and resolves ... Problem solving, hardware/software installation and configuration based on computing standards, and ...

chromalloy

Epicor Analyst

Carson City, NV · On-site

The analyst will provide direct, on-site support to users, troubleshoot issues, drive process ... Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption ...

chromalloy

Epicor Analyst

Carson City, NV · On-site

The analyst will provide direct, on-site support to users, troubleshoot issues, drive process ... Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption ...

chromalloy

Epicor Analyst

Carson City, NV · On-site

The analyst will provide direct, on-site support to users, troubleshoot issues, drive process ... Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption ...

chromalloy

Epicor Analyst

Carson City, NV · On-site

The analyst will provide direct, on-site support to users, troubleshoot issues, drive process ... Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption ...

chromalloy

Epicor Analyst

Carson City, NV · On-site

The analyst will provide direct, on-site support to users, troubleshoot issues, drive process ... Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption ...

chromalloy

Epicor Analyst

Carson City, NV · On-site

The analyst will provide direct, on-site support to users, troubleshoot issues, drive process ... Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption ...

chromalloy

Epicor Analyst

Carson City, NV · On-site

The analyst will provide direct, on-site support to users, troubleshoot issues, drive process ... Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption ...

chromalloy

Epicor Analyst

Carson City, NV · On-site

The analyst will provide direct, on-site support to users, troubleshoot issues, drive process ... Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption ...

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All JobsEnd User Computing JobsDirector End User Computing JobsDirector End User Computing Jobs in Nevada

Director End User Computing information

What does a director of end user computing do?

A Director of End User Computing oversees the strategy, management, and support of all end-user technology within an organization, such as desktops, laptops, mobile devices, and related software. They lead teams responsible for delivering a seamless and secure user experience, ensure the effective deployment of new technologies, and align IT services with business needs. Their role often includes setting policies for device management, supporting digital transformation initiatives, and making decisions about hardware and software procurement.

What are the key skills and qualifications needed to thrive as a director of end user computing?

To thrive as a Director of End User Computing, you need expertise in IT infrastructure, device management, and user support, typically supported by a degree in computer science or a related field and significant leadership experience. Familiarity with enterprise mobility management (EMM) platforms, virtualization technologies (such as VDI), and certifications like ITIL or Microsoft Certified: Modern Desktop Administrator are often required. Strong strategic thinking, communication, and stakeholder management skills help drive user satisfaction and effective technology adoption. These competencies ensure secure, efficient, and user-friendly computing environments that align with organizational goals.

How does a director of end user computing typically collaborate with other IT and business departments?

A Director of End User Computing works closely with IT infrastructure, security, and application teams to ensure seamless delivery and support of desktop, mobile, and virtual environments. This role frequently partners with business unit leaders to understand user needs, drive digital workplace strategies, and implement technology solutions that boost productivity. Regular cross-functional meetings and project planning sessions are common, as the director must balance technical requirements with business objectives and user experience. Effective communication and stakeholder management are vital for success in this highly collaborative environment.

What is the difference between Director End User Computing vs Network Administrator?

AspectDirector End User ComputingNetwork Administrator
CredentialsIT management certifications, leadership experienceNetwork certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentStrategic planning, team leadership, vendor managementNetwork setup, troubleshooting, maintenance
Employer & Industry UsageLarge enterprises, IT departments, technology firmsOrganizations with complex network infrastructure
Search & Comparison IntentUnderstanding leadership roles in ITTechnical network management skills

The Director End User Computing focuses on managing end-user technology strategies and teams, while the Network Administrator handles the day-to-day network operations. Both roles are essential in IT but differ in scope, responsibilities, and required certifications.

What are the most commonly searched types of End User Computing jobs in Nevada?

The most popular types of End User Computing jobs in Nevada are:

What job categories do people searching Director End User Computing jobs in Nevada look for?

The top searched job categories for Director End User Computing jobs in Nevada are:

What cities in Nevada are hiring for Director End User Computing jobs?

Cities in Nevada with the most Director End User Computing job openings:

Director End User Computing jobs near you
Infographic showing various Director End User Computing job openings in Nevada as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 74% In-person, and 26% Remote job distribution.

Help Desk III

AutoSavvy

Las Vegas, NV • On-site

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

AutoSavvy
At AutoSavvy, we take pride in fostering career growth and promoting from within. With 2-4 new stores opening each year, there are abundant opportunities for those motivated to learn, grow, and advance. With nearly 20 years in business, we have built a steady pipeline of high-quality, exciting vehicles, overcoming supply challenges and ensuring our team always has great options to offer.
Job Summary
As an Help Desk III, you will serve as a senior technical resource responsible for troubleshooting, maintaining, and improving IT systems across the organization. You will support hardware, software, security initiatives, while assisting with strategic IT projects.
Help Desk III
Job Responsibilities:
  • Serve as the primary escalation point for complex technical issues that cannot be resolved by Tier I or Tier II support personnel.
  • Diagnose and resolve advanced problems involving desktops, laptops, mobile devices, operating systems, enterprise applications, network connectivity, printers, peripherals, and collaboration tools.
  • Troubleshoot identity and access issues, including user accounts, permissions, multifactor authentication, single sign-on, and directory services.
  • Perform root-cause analysis for recurring or high-impact incidents and implement long-term corrective actions.
  • Manage assigned incidents and service requests from initial escalation through resolution while meeting established service-level agreements.
  • Coordinate with infrastructure, cybersecurity, networking, application, and vendor support teams to resolve incidents affecting multiple users or business-critical systems.
  • Provide timely, professional updates to users, management, and other stakeholders throughout the incident-resolution process.
  • Support the deployment, configuration, maintenance, and replacement of end-user hardware and software.
  • Use approved administrative and remote-support tools to investigate issues, apply configuration changes, deploy software, and restore services.
  • Create and maintain technical documentation, troubleshooting procedures, knowledge-base articles, system configurations, and resolution records.
  • Mentor Tier I and Tier II technicians by providing technical guidance, reviewing escalations, sharing best practices, and supporting skills development.
  • Identify training needs and contribute to technical training sessions for support staff and end users.
  • Monitor incident trends and service-desk metrics to identify recurring problems, knowledge gaps, and opportunities for process improvement or automation.
  • Participate in problem, change, and asset-management activities in accordance with organizational policies and IT service-management practices.
  • Test software updates, patches, system changes, and new technologies before deployment to the broader organization.
  • Follow cybersecurity policies and promptly identify, document, and escalate suspected security incidents, vulnerabilities, or unauthorized activity.
  • Protect confidential and sensitive information by adhering to access-control, data-protection, and acceptable-use requirements.
  • Support major incident response efforts, including impact assessment, technical troubleshooting, stakeholder communication, service restoration, and post-incident review.
  • Maintain accurate records of support activities, equipment assignments, system changes, and resolutions in the organization's service-management platform.
  • Maintain current knowledge of organizational systems, emerging technologies, cybersecurity threats, and industry best practices.
  • Perform other related technical-support duties and participate in IT projects as assigned.
  • 10% Business travel.

Qualifications & Requirements
  • 5 to 10 years of experience in IT support, system administration, or network management.
  • Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Advanced knowledge of Windows operating systems and knowledge of IOS.
  • Experience with Azure, Group Policy, and Office 365 administration.
  • Experience with Intune and Entra administration.
  • Experience with Co-Pilot or Chat GPT AI platform knowledge would be ideal.
  • Experience building AI bots is preferred.
  • Knowledge of Cisco Meraki is preferred.
  • Familiarity with cloud computing platforms (Azure) is a plus.
  • Knowledge and understanding of AI principles and practices.
  • Experience with IT security best practices and compliance requirements.
  • Excellent problem-solving skills and the ability to work independently is a must.
  • Strong communication and interpersonal skills to interact with end-users.
  • Automotive dealership software experience preferred.
  • CCNA preferred.

Requirements:
  • Active drivers license and clean driving record
  • Ability to pass a background check
  • Authorization to work in the U.S

Benefits:
  • Comprehensive Benefits: Medical, Dental, and Vision coverage, HSA match, TelaDoc, Pharmacy Discount Programs, and Employer paid Life Insurance
  • Employee Assistance Program: Free of charge for personal uses such as support and general resources
  • Additional Perks: Pet Insurance, Gym Discounts, and an Employee Vehicle Purchase Program, Volunteer PTO Program
  • Retirement Savings: Employer matching contributions
  • Paid Time Off: Among the best PTO policies in the industry
  • Paid Holidays: 7 major holidays

Schedule:
  • Full Time
  • Monday to Friday
  • 9 AM to 6 PM or 7 AM to 4 PM

Physical Requirements:
  • Sitting at a desk for extended periods while working on a computer.
  • Occasionally lifting and moving IT equipment (e.g., servers, desktops, network devices) weighing up to 50 lbs.
  • Crawling under desks or accessing server racks for cable management and hardware setup.
  • Possible on-call or after-hours support for system maintenance, updates, or emergency troubleshooting.

Work Environment:
  • In office and indoor work setting
  • Travel to location on occasion

AutoSavvy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
All offers of employment at AutoSavvy are contingent upon clear results of a thorough background check and motor vehicle report (MVR). Background checks and MVRs will be conducted on all final candidates offered employment. AutoSavvy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
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