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Director Employee Labor Relations Jobs in Springfield, MA

Gobeacon

Human Resources Business Partner

Wilbraham, MA · On-site

$85K - $95K/yr

You'll be the go-to person for all things HR, from employee relations and investigations, labor relations, employee engagement, benefit questions, and problem solving. Your mission? To create a ...

Baystate Health

HR Business Partner

Springfield, MA · On-site

... with labor relations and collective bargaining agreements. * Proven ability to coach, support, and develop leaders and hiring managers, providing guidance on employee relations, performance ...

Baystate Health

HR Business Partner

Springfield, MA · Hybrid

... with labor relations and collective bargaining agreements. * Proven ability to coach, support, and develop leaders and hiring managers, providing guidance on employee relations, performance ...

Aramark

Food Service Director

East Granby, CT

$70K - $80K/yr

... labor management and employee training Recruits, hires, develops and retains front line team ... customer relations at all levels with client organization May participate in sales process and ...

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All JobsEmployee Labor Relations JobsDirector Employee Labor Relations JobsDirector Employee Labor Relations Jobs in Springfield, MA

Director Employee Labor Relations information

See Springfield, MA salary details

$81.7K

$137.4K

$188.8K

How much do director employee labor relations jobs pay per year?

As of Aug 18, 2026, the average yearly pay for director employee labor relations in Springfield, MA is $137,433.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,600.00 and $156,000.00 per year, depending on experience, location, and employer.

What does a director employee labor relations do?

A Director of Employee Labor Relations is responsible for overseeing the relationship between an organization and its employees, particularly regarding labor contracts, negotiations, and workplace policies. They ensure compliance with labor laws, handle disputes or grievances, and often lead collective bargaining with unions. Their role is crucial in maintaining a positive working environment, resolving conflicts, and supporting organizational goals through effective labor relations strategies.

What are the key skills and qualifications needed to thrive as a director employee labor relations?

To thrive as a Director of Employee Labor Relations, you need in-depth knowledge of labor laws, conflict resolution, collective bargaining, and a relevant degree in human resources or industrial relations. Familiarity with HR information systems (HRIS), case management tools, and labor contract management platforms is typically required, along with SHRM or similar professional certifications. Exceptional negotiation, communication, and problem-solving skills distinguish top performers in this role. These competencies are vital for resolving disputes, fostering positive labor relations, and ensuring organizational compliance with employment laws.

How does a director employee labor relations typically collaborate with other departments to resolve workplace disputes?

A Director of Employee Labor Relations works closely with HR, legal, and department managers to address and resolve workplace disputes. This often involves facilitating meetings, gathering facts, and ensuring policies are applied consistently across the organization. They act as a neutral party to mediate conflicts, provide guidance on labor laws and union contracts, and develop proactive strategies to prevent future issues. Effective collaboration ensures that resolutions align with both company goals and employee rights.

What is the difference between Director Employee Labor Relations vs Employee Relations Manager?

AspectDirector Employee Labor RelationsEmployee Relations Manager
CredentialsBachelor's degree; often advanced certifications in labor relations or HRBachelor's degree; HR certifications beneficial
Work EnvironmentStrategic, policy development, negotiations with unionsEmployee support, conflict resolution, policy implementation
Employer & Industry UsageUsed in large organizations with unionized workforcesCommon in various industries, including non-union environments

The main difference is that the Director Employee Labor Relations focuses on high-level negotiations, union relations, and strategic labor policies, while the Employee Relations Manager handles day-to-day employee issues, conflict resolution, and policy enforcement. Both roles require strong HR knowledge, but the director position involves more strategic planning and union negotiations.

What are popular job titles related to Director Employee Labor Relations jobs in Springfield, MA?

For Director Employee Labor Relations jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Director Employee Labor Relations jobs in Springfield, MA look for?

The top searched job categories for Director Employee Labor Relations jobs in Springfield, MA are:

Director Employee Labor Relations jobs near you

Colleague Relations Consultant

Hartford HealthCare at Home

Hartford, CT • On-site

Full-time

Posted 22 days ago

Job description

Join Hartford HealthCare at a Transformative Moment
Hartford HealthCare is launching a new Centralized Colleague Relations Department-a strategic, system-wide function designed to elevate how we support our 40,000+ colleagues across the organization. This is a unique opportunity to help build a best-in-class model from the ground up, driving consistency, fairness, and proactive solutions that strengthen the colleague experience.
As a key member of this newly created team, you will apply data-driven insights, standardized practices, and deep HR expertise to deliver meaningful, sustainable impact. You will play a critical role in shaping how colleagues are supported, heard, and empowered across Hartford HealthCare for years to come.
Help us define the future of Colleague Relations-join us and make your mark.
The Colleague Relations Consultant manages moderately complex colleague relations issues, applying sound judgment and a thorough understanding of organizational policies. This role also provides strategic guidance and coaching to managers and leaders on effectively addressing colleague-related concerns. Responsibilities include but are not limited to the following:
• Investigates moderate-risk and moderately complex colleague relations requests.
• Interpret and apply HR policies in nuanced situations.
• Partners with cross-functional teams, including Centers of Excellence (COEs), Legal, and Field HR, to resolve colleague relations cases.
• Guides leaders through the performance improvement process utilizing coaching and development, formal corrective action and decision guide tools.
• Partner with Field HR team to determine need for strategic planning, identify engagement and retention opportunities and execute HHC recommended solutions
• Coordinates case life cycle from opening through triage and resolution; Maintain appropriate case documentation and case tracking
Qualifications:
Education:
• Bachelors in Business, Human Resources or related field required
Experience:
• 3+ years employee relations experience or comparable experience in the HR capacity
Skills & Abilities:
• Superior customer service orientation and ability to respond in a constructive and timely manner.
• Must be self-directed and motivated. Work with minimal supervision and exercises common sense and strong independent judgment to problem-solve. Has the ability to identify core issues and resolve them via effectively utilizing available resources.
• Consistently works with integrity to develop strong trusting relationships and handle confidential information with discretion.
• Proficiency in Microsoft Office and a willingness to learn HRIS platforms (prior HRIS experience a plus)
• Willing and able to travel between HHC locations as needed.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US

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