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Director Ea Customer Support Jobs (NOW HIRING)

M7 Health

Customer Support Associate

$18 - $24.50/hr

You'll own pieces of our support infrastructure, work directly with Product, Engineering, and our Director of Customer Support, and help shape how we scale our customer experience as M7 grows. Your ...

Q CELLS USA Corp.

Customer Support Coordinator

Irvine, CA · On-site

$20.25 - $25.50/hr

Customer Support Coordinator Location: Irvine, CA, United States Location Type: On-site Salary ... set at the direct manager's discretion in accordance with the company policies and procedures.

Superior Essex

Customer Support Specialist

Fort Wayne, IN

$16.50 - $22.25/hr

The Customer Support Specialist will perform a variety of duties that impact customer responsiveness, including RMA approvals and processing, vendor direct order processing, Item add processing, UAD ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

This salaried non-exempt position report to the Director, of Customer Financial Operations. The CUSTOMER SUPPORT COORDINATOR will be the HUB's administrative support function in all things driven by ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... set at the direct manager's discretion in accordance with the company policies and procedures.

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

This salaried non-exempt position report to the Director, of Customer Financial Operations. The CUSTOMER SUPPORT COORDINATOR will be the HUB's administrative support function in all things driven by ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... set at the direct manager's discretion in accordance with the company policies and procedures.

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

... through direct dealings with customers either by phone or email. Customer retention is a key ... This Customer Support Job is For You If... • You enjoy playing detective. Every property is ...

CPI Security

Customer Support Advisor

Charlotte, NC

$40K - $50K/yr

... Director What We're Looking For: * High school diploma or equivalent * Minimum 2 years customer ... Phone-based support skills preferred * Advanced typing and computer skills * Thrive in a busy, fast ...

DISHER

Customer Support Technician

Plainwell, MI · On-site

$15 - $20.25/hr

Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. * 25% (approximately) - support of new capital equipment projects and system expansions - directed ...

DISHER

Customer Support Technician

Plainwell, MI

$15 - $20.25/hr

Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. * 25% (approximately) - support of new capital equipment projects and system expansions - directed ...

Zipline

Customer Support Specialist

Dallas, TX

$17.75 - $24/hr

Our team is motivated by building systems that have a direct, meaningful impact on people's lives ... About Zipline Customer Support Specialists are the end-to-end point of contact for Zipline ...

CPI Security

Customer Support Advisor

Charlotte, NC

$40K - $50K/yr

... Director What We're Looking For: * High school diploma or equivalent * Minimum 2 years customer ... Phone-based support skills preferred * Advanced typing and computer skills * Thrive in a busy, fast ...

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Director Ea Customer Support information

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How much do director ea customer support jobs pay per year?

As of Jun 26, 2026, the average yearly pay for director ea customer support in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Director Ea Customer Support jobs? Cities with the most Director Ea Customer Support job openings:
What are the most commonly searched types of Ea Customer Support jobs? The most popular types of Ea Customer Support jobs are:
What states have the most Director Ea Customer Support jobs? States with the most job openings for Director Ea Customer Support jobs include:
Director Ea Customer Support jobs near you
Infographic showing various Director Ea Customer Support job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 2% Part Time, 1% Temporary, and 7% Contract. Highlights an 84% Physical, 9% Hybrid, and 7% Remote job distribution, with an average salary of $123,338 per year, or $59.3 per hour.

Customer Support Associate

M7 Health

Remote

$18 - $24.50/hr

Other

Posted 19 days ago

Job description

About M7 Health
M7 Health is the AI-powered workforce operations platform for healthcare, designed for the realities of clinical staffing and scheduling. We use AI to help organizations forecast demand, auto-balance schedules, and deploy the right person to fill every shift before resorting to premium labor spend. The result: health systems reduce overtime, cut contract labor costs, and give clinical leaders time back to focus on care. Built with the earned wisdom of nurses, M7 serves tens of thousands of healthcare professionals daily and activated over 100 net new hospitals across 29 states, last year alone.
M7 recently raised a $10M Series A, backed by Threshold and First Round Capital, and we're building the team to match our ambition.
What You'll Do at M7
As a Customer Support Associate, you'll be the person nurses and hospital leaders turn to when they need help fast and you'll make sure every interaction leaves them feeling confident and supported.
This role goes beyond answering tickets. You'll sit at the intersection of our users and our product, turning real-world feedback into platform improvements that make M7 better for the thousands of nurses we serve. You'll own pieces of our support infrastructure, work directly with Product, Engineering, and our Director of Customer Support, and help shape how we scale our customer experience as M7 grows.
Your Responsibilities Will Include...
Customer Support
  • Be a responsive, empathetic first point of contact for M7 users via phone, email, and text during business hours (M-F, 8am-6pm)
  • Troubleshoot platform questions and route technical issues to the right teams with clear context
  • Log and synthesize customer interactions to surface patterns and inform ongoing improvements
Cross-Functional Collaboration
  • Work closely with your fellow support teammates and Director of Customer Support to align on priorities, share learnings, and continuously raise the bar on the support experience
  • Work with Customer Operations to flag and triage urgent issues, ensuring nothing falls through the cracks
  • Serve as connective tissue between frontline user experience and the internal teams building and improving the platform
  • Own and iterate on our customer support automations, identifying opportunities to reduce friction and improve response quality at scale
  • Partner with Product and Engineering to advocate for user needs - translating support trends into actionable feedback that influences our roadmap
You'll Thrive in This Role If You:
  • Are a strong communicator: You listen well, respond clearly, and know how to make people feel supported - whether it's a stressed nurse manager or a frustrated hospital admin
  • Stay calm under pressure: When users are overwhelmed, you're the steady, solution-oriented presence they need
  • Are reliable and detail-oriented: You follow through, log things accurately, and take ownership of your work without needing a lot of hand-holding
  • Are comfortable with technology - and explaining it: You pick up new tools quickly and can translate the technical into the simple for users of all backgrounds
  • Attitude and Culture: You are aligned with M7's values: you act with urgency, bring relentless curiosity, lead with kindness, and hold yourself to a high standard of craft. You're passionate about the mission of making health systems stronger and show it every day
Working Requirements
  • Hourly role with shifts during business hours (8am-6pm EST)
  • Must be based in the United States
Compensation and Benefits
This role offers industry-competitive hourly compensation, plus:
  • Paid training and onboarding
  • Flexible scheduling opportunities
  • The chance to join a fast-growing, mission-driven company supporting frontline healthcare
Equal Opportunity Employer
At M7 Health, we aim to foster a workplace free from discrimination. We believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our people and a better product for our clients. M7 Health is an equal-opportunity employer and encourages all applicants from every background and life experience to apply.

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