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Director Ea Customer Support Jobs (NOW HIRING)

CPI Security

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

Customer Support Advisor Charlotte, North Carolina, United States CPI Security, a leader in the ... Director What We're Looking For: * High school diploma or equivalent * Minimum 2 years customer ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

This salaried non-exempt position report to the Director, of Customer Financial Operations. The CUSTOMER SUPPORT COORDINATOR will be the HUB's administrative support function in all things driven by ...

Superior Essex

Customer Support Specialist

Fort Wayne, IN · On-site

$16.50 - $22.25/hr

The Customer Support Specialist will perform a variety of duties that impact customer responsiveness, including RMA approvals and processing, vendor direct order processing, Item add processing, UAD ...

Qcells

Customer Support Coordinator

San Francisco, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... set at the direct manager's discretion in accordance with the company policies and procedures.

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... set at the direct manager's discretion in accordance with the company policies and procedures.

Melaleuca, Inc.

Customer Support Specialist

Idaho Falls, ID · On-site

$17.25 - $23.25/hr

Overview The Services Customer Support Specialist is directly involved in the support of all current customers of any of the Melaleuca Services offered to Melaleuca Preferred and Direct Customers.

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... set at the direct manager's discretion in accordance with the company policies and procedures.

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

As a customer support person on this team, you will play an instrumental role in the growth of our ... set at the direct manager's discretion in accordance with the company policies and procedures.

Melaleuca, Inc.

Customer Support Specialist

Idaho Falls, ID · On-site

$17.25 - $23.25/hr

Overview The Services Customer Support Specialist is directly involved in the support of all current customers of any of the Melaleuca Services offered to Melaleuca Preferred and Direct Customers.

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

... through direct dealings with customers either by phone or email. Customer retention is a key ... This Customer Support Job is For You If... • You enjoy playing detective. Every property is ...

CPI Security

Customer Support Advisor

Charlotte, NC

$40K - $50K/yr

... Director What We're Looking For: * High school diploma or equivalent * Minimum 2 years customer ... Phone-based support skills preferred * Advanced typing and computer skills * Thrive in a busy, fast ...

DISHER

Customer Support Technician

Plainwell, MI

$15 - $20.25/hr

Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. * 25% (approximately) - support of new capital equipment projects and system expansions - directed ...

DISHER

Customer Support Technician

Plainwell, MI

$15 - $20.25/hr

Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. * 25% (approximately) - support of new capital equipment projects and system expansions - directed ...

CPI Security

Customer Support Advisor

Charlotte, NC

$40K - $50K/yr

... Director What We're Looking For: * High school diploma or equivalent * Minimum 2 years customer ... Phone-based support skills preferred * Advanced typing and computer skills * Thrive in a busy, fast ...

TWST Events

Be Seen First

Customer Support Specialist

New York, NY · On-site

$25 - $30/hr

- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the ... well as the direct resolution of the day-to-day questions that make up the majority of support ...

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How much do director ea customer support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director ea customer support in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Director Ea Customer Support jobs? Cities with the most Director Ea Customer Support job openings:
What are the most commonly searched types of Ea Customer Support jobs? The most popular types of Ea Customer Support jobs are:
What states have the most Director Ea Customer Support jobs? States with the most job openings for Director Ea Customer Support jobs include:
Director Ea Customer Support jobs near you
Infographic showing various Director Ea Customer Support job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 6% Temporary, and 13% Contract. Highlights an 86% Physical, 8% Hybrid, and 6% Remote job distribution, with an average salary of $123,338 per year, or $59.3 per hour.

Customer Support Advisor

CPI Security

Charlotte, NC • On-site

$40K - $50K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Customer Support Advisor

Charlotte, North Carolina, United States

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Support Advisor to join our growing team at our headquarters in Charlotte, NC! CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work.

What You'll Do:

In this role, you'll be empowered to make decisions, communicating directly with customers to answer account inquiries, diagnose and resolve security system related issues with home automation and video products in order to provide customers with a satisfactory resolution to ensure complete satisfaction. When you become a Customer Support Advisor at CPI Security, you join an energetic group of people dedicated to making every day safer for our community and our customers. If you're an experienced customer service professional, enjoy solving problems and keeping customers happy, and want a career with purpose, this opportunity is for you.

Responsibilities

  • Respond to and resolve customer questions and requests on various items such as: equipment, company policies, customer contracts, system operation and maintenance, monitoring service, billing, and account inquiries
  • Provide exceptional customer support and communicate through various platforms such as: phone, text, web chat, and e-mail
  • Effectively communicate CPI Security's value, products, and services to customers and utilize upselling techniques to meet customers' needs
  • Apply appropriate troubleshooting methods and techniques in resolving challenges while documenting all actions taken and following up to ensure satisfactory resolution
  • Perform alarm system downloads to ensure programming of alarm systems
  • Assist field technicians with signal feedback, testing, and general customer account information needs
  • Act as brand ambassador while setting the example of our people-first culture as you work with customers on completing customer satisfaction surveys

What's In It For You!

  • $40,000 - $50,000 average annual compensation
  • Ongoing specialized, paid training and career growth opportunities
  • Great medical, dental, vision, short- & long-term disability and life insurance options, PTO and 401(k) plan with company match
  • Eligible for free monitored security system after 90 days
  • Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

What We're Looking For:

  • High school diploma or equivalent
  • Minimum 2 years customer service experience, technical support experience preferred
  • Phone-based support skills preferred
  • Advanced typing and computer skills
  • Thrive in a busy, fast-paced work environment
  • A self-starter who can operate independently, within a team environment

Apply