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Director E Commerce Jobs in Raleigh, NC (NOW HIRING)

With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer ... Logo (Preview)Overview The Director, Customer Acquisition is a senior leader responsible for ...

With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer ... Overview: The Director, Customer Acquisition is a senior leader responsible for defining and ...

The State Director leads the planning and engagement process with partners to win elections year-round and to develop strategies for electoral and issue priorities. The State Director will lead and ...

Etix is seeking a Director of Security to build and lead our security program. This is a hands-on ... Experience building or leading security programs in a SaaS, ecommerce, fintech, or high-transaction ...

The State Director leads the planning and engagement process with partners to win elections year-round and to develop strategies for electoral and issue priorities. The State Director will lead and ...

... products for e-commerce, OnFigure, and campaign photo shoots, ensuring all assets uphold Peter Millar's premium brand standards. This role partners closely with Styling Leads, Art Directors ...

Expected to actively engage in inbound and outbound phone calls to drive eCommerce product sales ... Onboard customers with direct EDI and GHX set up, working with IT partners and customers * Deep ...

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Director E Commerce information

See Raleigh, NC salary details

$22.8K

$118.1K

$184.2K

How much do director e commerce jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director e commerce in Raleigh, NC is $118,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $143,400.00 per year, depending on experience, location, and employer.

What does a director of e-commerce do?

A director of e-commerce oversees a company's online sales strategy, manages digital marketing efforts, and ensures the website and online platforms provide a seamless customer experience. They analyze sales data, coordinate with marketing and IT teams, and develop initiatives to increase revenue and market share.

What does a director of eCommerce make?

A director of eCommerce typically earns a salary ranging from $100,000 to $200,000 annually, depending on experience, industry, and company size. They often receive bonuses and benefits, and their compensation may include stock options or profit sharing in some organizations.

What is the role of an e-commerce director?

An e-commerce director oversees product sales and distributions through online shopping platforms. As an e-commerce director, your responsibilities can vary significantly depending on your position and employer, as some e-commerce directors focus more on marketing while others specialize in IT. The career generally involves collaborating with cross-departmental partners to analyze the sales performance of different products and forecast future sales projections. You develop, implement, and evaluate various e-commerce strategies to determine their effectiveness. You also manage the customer experience and create campaigns and promotions. Other duties include recommending changes to the e-commerce platform to boost sales.

What are the most commonly searched types of E Commerce jobs in Raleigh, NC? The most popular types of E Commerce jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Director E Commerce jobs? Cities near Raleigh, NC with the most Director E Commerce job openings:
Infographic showing various Director E Commerce job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $118,130 per year, or $56.8 per hour.

Director eCommerce Operations & Strategy

Advance Auto Parts

Raleigh, NC • On-site, Remote

Full-time

Re-posted 22 days ago


Job description

Job Description

Workday Job Profile:Director, eCommerce Operations & Strategy

Business/Posting Title:Director, eCommerce Operations & Strategy

Grade:12

Job Summary:

The Director, eCommerce Operations &Strategyis responsible forowning theoperational roadmap and performance management modelfor Advance Auto Parts' eCommerce business. This role translates eCommerce strategy intodaytodayexecution that improves speed, availability, findability, and overall customer experience for both DIY and Professional customers.

Reporting to the Head of eCommerce, this leader orchestratescrossfunctionalinitiatives spanning fulfillment speed and assortment strategy, item readiness and transactability, digital friction removal, SEO impact, and analytics instrumentation. The role ensures merchandising priorities are reflected in technology roadmaps and operational plans, driving measurable improvements in conversion,costtoserve, and customer confidence across theendtoendjourney.

What will you do?

  • Own the eCommerce operational roadmap, translating strategy into an aligned portfolio of initiatives that improve customer experience, speed, availability, and findability
  • Leadcrossfunctionalprioritization of fulfillment speed,fastpromiseassortment, and delivery accuracy initiatives; quantify customer and financial impact to guide investment decisions
  • Partner with Merchandising, Supply Chain, and Technology to ensure item readiness, availability, and promise capabilities are executable at scale
  • Lead digital friction removal across browse, PDP, cart, checkout, fulfillment selection, andpostpurchaseexperiences in partnership with Product, Engineering, and Customer Care
  • Define and govern the eCommerce experimentation program, including hypothesis development, sizing, guardrails, ROI measurement, andplaybookdrivenscaling ofsuccessful tests
  • Stand up and own unified dashboards and KPI definitions across traffic, conversion, SEO performance, item health, availability, and fulfillment outcomes
  • Drive Weekly and Monthly Business Review (WBR/MBR) cadences that surface insights, accelerate decisions, and reinforce accountability
  • Partner with Technology and Product leaders to shapemultiquarterroadmaps that address merchandising gaps, scalability needs, and operational friction points
  • Institutionalize incident management, escalation paths, and rollback procedures for site stability, order flow integrity, and customer promise reliability
  • Coach and develop managers across eCommerce strategy, item transactability, SEO, and operations; clarify roles, SLAs, and decision rights
  • Influence senior stakeholders across Merchandising, Supply Chain, Product/Engineering, Marketing, Stores/Field Ops, and Customer Experience

Location & Work Availability:

This position isHybrid (4 days in office, 1 day remote), based at our corporate headquarters inRaleigh, North Carolina.

Qualifications:

  • Strong merchandising and operational mindset with the ability to translate strategy into consistent, scalable execution
  • Deep understanding of eCommerce operations, fulfillment promises, item transactability, and customer journey friction points
  • Proven ability to lead large,crossfunctionalprograms with measurable CX and financial impact
  • Advanced analytical storytelling skills, including KPI definition, dashboarding, andexecutivelevelbusiness reviews

Certifications, Experience, and Education:

  • Bachelor's degreerequired; MBA or advanced analytics degree preferred
  • 10-12+ years of experience in eCommerce operations, strategy, or product operations, with demonstrated ownership of CX, conversion, and P&L outcomes
  • Proven leadership delivering fulfillment speed, availability improvements, and digital friction reduction
  • Strong analytics literacy, including experience designing and leading WBR/MBR cadences; SQL/BI fluency preferred
  • Preferred experience with OMS/WMS modernization, inventory promise engines, lastmile optimization, or networkbased speed programs
  • Preferred exposure to marketplace or seller operations models

Benefits Summary:

We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits.
Learn more here: https://jobs.advanceautoparts.com/us/en/benefits

Company Overview:

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer anddoityourselfcustomers. As of January 3, 2026, Advance operated4,305 storesprimarily within the United States, withadditionallocations in Canada, PuertoRicoand the U.S. Virgin Islands. The Company also served809 independently owned Carquest branded storesacross these locations in addition to Mexico and various Caribbean islands.Additionalinformation about Advance, including employment opportunities, customer services, and online shopping for parts, accessories, and other offerings can be found atwww.AdvanceAutoParts.com.Advance Auto Parts is anEqual Opportunity Employerand does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected status.

#LI-AC1

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Advance Auto Parts logo

About Advance Auto Parts

Sourced by ZipRecruiter

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

Industry

Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US