Director Digital Operations Jobs in Minnesota (NOW HIRING)

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

The Treasury Management Product Manager, Digital Integration Services, executes the design, delivery, and gotomarket of Digital Integration Services solutions in support of Treasury Management clients. Reporting to the Product Director, this role translates strategic priorities into product requirements, delivery plans, and salesready solutions.

The Product Manager leads daytoday product execution and lifecycle management and serves as a subject matter expert for Digital Integration Services, supporting client sales, implementations, and internal enablement. This role partners closely with TM Product partners, Sales, Product Consultants, Product Engineering, and Operations to drive adoption, scalability, and profitable growth.

Salary Range

The salary range for this position is $62,300 - $153,000 per year plus bonus. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.

Key Accountabilities

Product Execution & Functional Leadership

Executes the Digital Integration Services roadmap and priorities as defined by the Product Director, translating strategy into actionable product plans and deliverables.
• Leads the design, productization, and ongoing enhancement of Digital Integration Services offerings, ensuring solutions meet client needs and operational requirements.
• Provides daytoday partnership and guidance to Product Consultants supporting implementations, sales, and client success activities.
• Serves as a subject matter expert for Digital Integration Services, supporting client and prospect discussions, complex sales engagements, and internal training.
• Partners with technology vendors and internal teams to support integrations, resolve issues, and ensure highquality client experiences.
• Communicates effectively with stakeholders across Sales, Implementation, Technology, Operations, and Support to drive alignment and execution.

Product Delivery, Go-to-Market, & Sales Activation

• Owns product requirements, usecase definition, and delivery readiness for Digital Integration Services solutions.
• Partners with Sales and Sales Enablement to develop positioning, messaging, training materials, and sales tools that support effective commercialization.
• Actively supports sales efforts by participating in client meetings, demos, and solutioning discussions as a product and integration expert.
• Gathers and synthesizes client, sales, and implementation feedback to inform product enhancements and backlog prioritization.
• Collaborates with Product Engineering and Information Technology to ensure timely delivery, quality, and scalability of solutions.
• Supports the rollout of new capabilities by coordinating readiness across Sales, Implementation, Service, and Support teams.

Cross-Functional Collaboration

• Builds strong working relationships with TM Product partners, Sales, Implementation, Product Engineering, and Support teams to ensure effective execution.
• Partners with the Product Director to provide input on roadmap planning, investment tradeoffs, and prioritization based on execution insights.
• Ensures alignment between product design, sales commitments, and delivery capabilities.
• Escalates risks, dependencies, and opportunities in a timely manner to support informed decision

Key Competencies for Position

Strategy in Action - Fosters strategic capability in self and others.

• Connects work to the broader goals (i.e., team, line of business) and communicates team member's role in contributing to Old National's strategy, goals and client needs.
• Demonstrates awareness and understanding of environmental factors influencing their role.
• Anticipates, identifies, and articulates potential issues and opportunities and provides an effective response.
• Identifies immediate, near-term opportunities required for business impact while exploring multiple viewpoints to generate and implement new ideas improving performance.
• Inspires others to personally contribute to the organization's and client's success for the long term.

Makes Decisions & Solves Problems - Seeks deeper understanding, identifies alternative solutions, and drives sound decisions.

• Identifies, evaluates, and owns problems and opportunities along with possible solutions through effective collaboration.
• Collaborates and seeks to identify what caused the issue, comparing data from different sources within Old National to draw conclusions and help drive remediation.
• Uses effective approaches for choosing a course of action or developing appropriate solutions resulting in sound decisions.
• Implements appropriate solutions and evaluates results within team.

Promotes Change - Drives change within team.

• Communicates what needs to change, why and impact of change.
• Demonstrates agility while engaging team members to gain insight and ensure acceptance while deploying others to implement new solutions.
• Proactively recognizes a need and takes accountability for implementing an improvement and/or change. Drives changes by encouraging team to think creatively and act differently to enhance client, community and shareholder value.

Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience.

• Passionately serves internal/external clients with excellence.
• Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
• Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team.
• Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.

Qualifications and Education Requirements

• Bachelor's degree in Business, Finance, Communications, Computer Science or related field and/or HS diploma/GED with equivalent experience; advanced degree preferred.
• Certified Treasury Professional (CTP) certification preferred but not required
• 3+ years of experience in Product Management, Technical Operations, Customer Support or Technology strongly preferred
• Experience in financial services, ideally in Commercial products and services
• Ability to successfully partner with cross-functional teams made up of business line stakeholders, user experience, sales, technology, operations, customer service, risk management, legal/compliance, and data teams
• Great attention to detail, thoroughness, and soundness in written documentation as well as in the analytical review of data
• Experience successfully collaborating with others in a change driven environment
• Ability to influence and build relationships with business line partners, stakeholders, technology leadership, and external partners
• Anticipates, identifies, and articulates potential issues and opportunities and effectively responds
• Proven ability to manage processes improvement initiatives to optimize effectiveness and efficiencies --- identifying existing, enhancing for improvement, and implementing new processes
• Demonstrated ability to develop and execute short-term and long-term strategies related to effective and flexible use of people, systems, structures, processes.
• Demonstrated ability to translate complex, technical concepts so that they are clearly understood in support of sound decisions to meet business objectives.
• Manage and optimize the end-to-end product development cycle to reduce overall fulfillment timeline and to ensure projects are completed on time and on budget.
• May develop training materials and perform training sessions, as needed, for internal team members as it relates to product management initiatives.
• Excellent organizational skills are required, including the capacity to effectively manage multiple tasks and priorities while consistently achieving desired outcomes.
• Demonstrated proficiency and efficacy as an end-to-end problem solver (defining problems, structuring, and building quantitative / qualitative analysis, etc.) to operationalize the business strategy effectively
• Best in class communication, storytelling, and presentation skills.
• Inspires others to personally contribute to the organization's success and our client's success for the long term.

Product Manager roles may vary - this position may be filled at a different level, including Associate, Manager or Manager SR, depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to autonomy, complexity, influence, strategic contribution, and measurable business impact. Specifically, consideration may be given to:

• shaping roadmaps and recommending priorities
• leading complex/high-impact initiatives
• making independent recommendations and decisions
• driving alignment across teams and/or leaders and/or verticals
• serving as an advanced SME or escalation point
• providing informal mentorship and/or leadership
• owning measurable outcomes tied to growth, scale, risk and client experience

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!