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Director Desktop Support Manager Jobs in Wisconsin

ConfigUSA

Desktop Support

Kennan, WI · On-site

$20 - $25.50/hr

MUST HAVE SKILLS 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support 2. Ready ... Desktop Management - Infrastructure Services (IS) Experience Required: 4-6

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Title : Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior ... Manage the reporting of SLAs, Adherence of SLA and contract * Manage shift and shift planning ...

AA2IT

Desktop Support Tech II

Brookfield, WI · On-site

$19.25 - $24.50/hr

The role focuses on delivering excellent customer service and managing administrative tasks related to desktop support. Responsibilities : • Desktop support at corporate location. • Customer ...

TEKsystems

Desktop Support Technician

Madison, WI

$25 - $29/hr

Desktop Support Technician III Location: Remote with occasional onsite visits for troubleshooting ... Manage and resolve incidents and service requests within established service levels * Assist with ...

TEKsystems

Desktop Support Technician

Madison, WI

$25 - $29/hr

Desktop Support Technician III Location: Remote with occasional onsite visits for troubleshooting ... Manage and resolve incidents and service requests within established service levels * Assist with ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of ... In this role, you'll lead endpoint management initiatives, drive automation and modernization ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

In this role, you'll lead endpoint management initiatives, drive automation and modernization ... Bachelor's Degree and 4 years in desktop support installing, configuring, and managing Windows ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future ... In thisrole,you'lllead endpoint management initiatives, drive automation and modernization efforts ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... Excellent time management, problem solving, troubleshooting and multi-tasking ability. * Experience ...

AA2IT

Desktop Support Specialist

Sturtevant, WI · On-site

AA2IT is seeking a Desktop Support Specialist for their Wisconsin office, responsible for providing ... Manage assigned incidents, service requests, and tasks within the ITSM platform, meeting or ...

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All JobsDesktop Support JobsDirector Desktop Support Manager JobsDirector Desktop Support Manager Jobs in Wisconsin

Director Desktop Support Manager information

What is the difference between Director Desktop Support Manager vs Desktop Support Supervisor?

AspectDirector Desktop Support ManagerDesktop Support Supervisor
ResponsibilitiesOversees multiple support teams, develops strategies, manages budgets, and aligns support services with organizational goals.Supervises daily support operations, manages support staff, and ensures timely resolution of user issues.
Required CredentialsBachelor’s degree in IT or related field, often with management certifications; extensive experience in desktop support roles.
Work EnvironmentExecutive-level setting, collaborating with senior management, overseeing multiple teams or departments.
Common UsageUsed in large organizations or enterprises with complex support structures.

The main difference between a Director Desktop Support Manager and a Desktop Support Supervisor lies in scope and responsibilities. The director focuses on strategic planning, budget management, and overseeing multiple teams, while the supervisor handles daily operations and team supervision. Both roles require relevant IT experience and leadership skills, but the director's role is more strategic and organizational.

What does a director desktop support manager do?

A Director Desktop Support Manager oversees the planning, coordination, and management of desktop support teams that provide technical assistance to end-users. They develop support strategies, ensure service quality, manage budgets, and collaborate with other IT departments to maintain efficient technology operations. Strong leadership, technical knowledge, and experience with support tools like ticketing systems are essential for this role.

What cities in Wisconsin are hiring for Director Desktop Support Manager jobs?

Cities in Wisconsin with the most Director Desktop Support Manager job openings:

Director Desktop Support Manager jobs near you

Desktop Support Tech

Neillsville, WI

Global Channel Management, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Management, Inc.external

$35/hr

Contractor

Re-posted 21 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Desktop Support technician needs 3-4 years experience. Network certifications are pluses.


Desktop Support technician duties include:


Install, configure, and administer Microsoft Windows operating systems


Install, configure, and support end user hardware


Provide desktop and application support


Provide outstanding customer service and communication to the end users? Other project and duties as assigned


Desktop Support Technician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:

Additional Information

$35/HR

CTH

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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