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Director Customer Experience Remote Jobs in Springfield, IL

Promoted2

Remote Insurance Agent

Springfield, IL · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

HMG Careers

Remote Sales Representative

Blue Mound, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Mechanicsburg, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Waverly, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Agent

Springfield, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Taylorville, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Morrisonville, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Chatham, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Girard, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

New Holland, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Greenview, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Auburn, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Niantic, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Leland Grove, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Specialist

Springfield, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Williamsville, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Ashland, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Experience JobsDirector Customer Experience Remote JobsDirector Customer Experience Remote Jobs in Springfield, IL

Director Customer Experience Remote information

See Springfield, IL salary details

$38.7K

$122.2K

$194.8K

How much do director customer experience remote jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director customer experience remote in Springfield, IL is $122,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,200.00 and $146,200.00 per year, depending on experience, location, and employer.

What does a director of customer experience do in a remote role?

A Director of Customer Experience in a remote role leads efforts to enhance customer satisfaction and loyalty across all digital and virtual touchpoints. They develop strategies, manage teams, and analyze customer feedback to ensure positive interactions with the company’s products or services. Working remotely, they collaborate with cross-functional teams using digital communication tools, focusing on optimizing the customer journey and maintaining consistent service quality. Their goal is to drive customer retention and support business growth through exceptional experiences.

What are the key skills and qualifications needed to thrive as a director of customer experience in a remote role?

To thrive as a Director of Customer Experience (Remote), you need a strong background in customer service strategy, data analysis, and leadership, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer feedback tools, and data analytics software is typically required. Outstanding communication, problem-solving, and cross-functional collaboration skills help drive customer satisfaction and team performance in a remote environment. These skills ensure the delivery of superior customer experiences, alignment with business goals, and effective management of distributed teams.

How does a remote director of customer experience typically collaborate with cross-functional teams to drive customer-centric initiatives?

As a remote Director of Customer Experience, effective collaboration with cross-functional teams—such as product, marketing, sales, and support—is essential to align customer-focused strategies across the organization. This often involves leading virtual meetings, using collaborative digital platforms, and establishing clear communication channels to ensure all departments are working toward shared customer experience goals. Regular feedback loops, data-driven insights, and cross-team workshops help maintain alignment and drive continuous improvement. Building strong relationships remotely requires proactive communication, transparency, and fostering a culture of trust and accountability.

What is the difference between Director Customer Experience Remote vs Customer Service Manager?

AspectDirector Customer Experience RemoteCustomer Service Manager
CredentialsBachelor's degree, experience in customer experience or related fieldsBachelor's degree, experience in customer service or team management
Work EnvironmentRemote, strategic focus on customer journeyOn-site or remote, operational focus on customer support teams
Industry UsageUsed across industries to oversee customer experience strategiesCommonly used in retail, telecom, and service sectors for team management
Search & Comparison IntentHigh overlap in customer experience roles, strategic responsibilitiesOperational, team-focused, customer support management

The main difference is that the Director Customer Experience Remote focuses on developing and implementing overall customer experience strategies remotely, while the Customer Service Manager handles day-to-day customer support operations, often managing support teams directly. Both roles require customer-focused credentials but differ in scope and strategic versus operational responsibilities.

What are popular job titles related to Director Customer Experience Remote jobs in Springfield, IL?

For Director Customer Experience Remote jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Director Customer Experience Remote jobs in Springfield, IL look for?

The top searched job categories for Director Customer Experience Remote jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Director Customer Experience Remote jobs?

Cities near Springfield, IL with the most Director Customer Experience Remote job openings:

Director Customer Experience Remote jobs near you
Infographic showing various Director Customer Experience Remote job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $122,241 per year, or $58.8 per hour.

Remote Insurance Agent

Promoted2

Springfield, IL • Remote

$60K - $110K/yr

Contractor

Re-posted 8 days ago

Job description

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling

Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services organization with unlimited earning potential.

About the Company

We're a national financial services organization helping families achieve long-term financial freedom through life insurance and investment protection. Built on integrity, transparency, and opportunity. Recognized among top producers for major IUL carriers nationwide - empowering agents to earn more without cold calling or lead generation.

We provide all tools, comprehensive training, proven scripts, and mentorship needed to build a successful career.

Role Overview

Remote Insurance Sales Agent - meet virtually with pre-qualified leads who requested information. Educate clients, present tailored solutions, and help families secure their futures - 100% from home. 1099 independent contractor role ideal for self-motivated individuals seeking control over income and schedule.

Responsibilities
  • Conduct virtual consultations with pre-qualified clients (no cold calling)
  • Present customized insurance and financial protection solutions
  • Manage client pipeline using our CRM system
  • Follow up to ensure satisfaction and policy retention
  • Attend team meetings, mentorship sessions, and ongoing training
  • Build scalable income through leadership and overrides
Qualifications

Required

  • Valid life insurance license (or willing to obtain - licensing guidance provided)
  • Strong communication and presentation skills
  • Self-motivated, coachable, goal-oriented
  • Eligible to work in the U.S.
  • Reliable high-speed internet and video conferencing setup

Preferred

  • Prior experience in sales, customer service, or financial services
  • Background in remote or independent contracting roles
  • Leadership or team-building experience
Compensation and Benefits

First year:$60,000-$110,000+

Long-term potential:$90,000-$250,000+

1099 independent contractor - uncapped commissions, team overrides, production bonuses, renewals starting at 1.75% from day one.

Key Benefits

  • Flexible fully remote schedule
  • Free pre-qualified appointments provided weekly (avg 6-10)
  • Comprehensive training, scripts, and one-on-one mentorship
  • Leadership advancement and team-building opportunities
  • No lead costs plus No cold calling
How to Apply

Ready to take control of your career and income? Apply today to start your interview process this week and join one of the fastest-growing teams in financial services.

Compliance Statement

We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. (US only) 1099=independent contractor, not employee. Employment may be at-will per state law. Contact us for accommodations. All applications confidential.