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Director Customer Experience Remote Jobs in Addison, IL

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution! The ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution! The ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution! The ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution! The ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution! The ...

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Showing results 41-60

All JobsCustomer Experience JobsDirector Customer Experience Remote JobsDirector Customer Experience Remote Jobs in Addison, IL

Director Customer Experience Remote information

See Addison, IL salary details

$39.1K

$123.6K

$196.9K

How much do director customer experience remote jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director customer experience remote in Addison, IL is $123,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,200.00 and $147,800.00 per year, depending on experience, location, and employer.

What does a director of customer experience do in a remote role?

A Director of Customer Experience in a remote role leads efforts to enhance customer satisfaction and loyalty across all digital and virtual touchpoints. They develop strategies, manage teams, and analyze customer feedback to ensure positive interactions with the company’s products or services. Working remotely, they collaborate with cross-functional teams using digital communication tools, focusing on optimizing the customer journey and maintaining consistent service quality. Their goal is to drive customer retention and support business growth through exceptional experiences.

What are the key skills and qualifications needed to thrive as a director of customer experience in a remote role?

To thrive as a Director of Customer Experience (Remote), you need a strong background in customer service strategy, data analysis, and leadership, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms (like Salesforce), customer feedback tools, and data analytics software is typically required. Outstanding communication, problem-solving, and cross-functional collaboration skills help drive customer satisfaction and team performance in a remote environment. These skills ensure the delivery of superior customer experiences, alignment with business goals, and effective management of distributed teams.

How does a remote director of customer experience typically collaborate with cross-functional teams to drive customer-centric initiatives?

As a remote Director of Customer Experience, effective collaboration with cross-functional teams—such as product, marketing, sales, and support—is essential to align customer-focused strategies across the organization. This often involves leading virtual meetings, using collaborative digital platforms, and establishing clear communication channels to ensure all departments are working toward shared customer experience goals. Regular feedback loops, data-driven insights, and cross-team workshops help maintain alignment and drive continuous improvement. Building strong relationships remotely requires proactive communication, transparency, and fostering a culture of trust and accountability.

What is the difference between Director Customer Experience Remote vs Customer Service Manager?

AspectDirector Customer Experience RemoteCustomer Service Manager
CredentialsBachelor's degree, experience in customer experience or related fieldsBachelor's degree, experience in customer service or team management
Work EnvironmentRemote, strategic focus on customer journeyOn-site or remote, operational focus on customer support teams
Industry UsageUsed across industries to oversee customer experience strategiesCommonly used in retail, telecom, and service sectors for team management
Search & Comparison IntentHigh overlap in customer experience roles, strategic responsibilitiesOperational, team-focused, customer support management

The main difference is that the Director Customer Experience Remote focuses on developing and implementing overall customer experience strategies remotely, while the Customer Service Manager handles day-to-day customer support operations, often managing support teams directly. Both roles require customer-focused credentials but differ in scope and strategic versus operational responsibilities.

What job categories do people searching Director Customer Experience Remote jobs in Addison, IL look for?

The top searched job categories for Director Customer Experience Remote jobs in Addison, IL are:

What cities near Addison, IL are hiring for Director Customer Experience Remote jobs?

Cities near Addison, IL with the most Director Customer Experience Remote job openings:

Director Customer Experience Remote jobs near you
Infographic showing various Director Customer Experience Remote job openings in Addison, IL as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $123,569 per year, or $59.4 per hour.

Certified Social Compliance Auditor (APSCA CSCA)

DQS

Schaumburg, IL • Remote

Part-time

Re-posted 9 days ago

Job description

Your role

Certified Social Compliance Auditor (APSCA CSCA) to conduct Sedex/SMETA auditsDQS Inc., a leading global independent business service organization delivering assurance to customers with standards-based solutions, has an immediate opening for a qualified APSCA Auditor to conduct Sedex/SMETA audits.The candidate will have a successful work history, in addition to strong interpersonal and organizational skills with excellent written and oral communication capabilities. The candidate will also have the ability to work in a virtual, home-based environment and travel within the US.
  • Knowledge of EMS principles and methods for standard assessments.
  • Must be able to assess customer needs, meet quality standards for services and evaluate customer satisfaction.
  • Work independently and project a professional image appropriate to the work environment.
  • Critical thinking skills using logic and reasoning to identify solutions to concerns.
  • Experience with quality management systems, 2nd and/or 3rd party certifications, 14001/45001/RC auditing/assessments.
  • Excellent communication and follow-through skills.

Your profile

  • APSCA certifiedor Registered auditor status.
  • Pass the RAB or IRCA approved 36-hour ISO 9000, 14001, and 45001 EMS training course with exam, or have an Exemplar Global competency-based Lead Auditor certificate.
  • 2 or 4-Year College Degree and/or 5+ years of Auditing Experience.
  • Remote auditing and travel is required within US and Canada.
DQS Inc. is an Equal Opportunity Employer. Minorities/Women/Veterans

EQUAL EMPLOYMENT OPPORTUNITY (EEO)

Qualified applicants are considered for employment without regard to race, religion, sex, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected characteristic.

The employer is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, the employer invites employees to voluntarily self-identify their race or ethnicity. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual.

Right to Work Poster (English)

EEO is the Law

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