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Director Customer Engineer Jobs in Minnesota (NOW HIRING)

Top Dog Engineers

Senior Automotive Engineer

Detroit Lakes, MN · On-site

$150K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with customers, engineering, and production teams. * Manage and grow key accounts ... Direct experience in cold forming, cold heading, metal extrusions and automotive fastener solutions ...

CPM Holdings, Inc.

Sales Director

Blaine, MN · On-site +1

$130K - $165K/yr

  • Medical

  • Dental

  • Retirement

Working closely with Engineering, Applications, Marketing, Operations, and executive leadership, the Sales Director develops sales strategies, supports product development through customer feedback ...

CPM Holdings, Inc

Sales Director

Minneapolis, MN · On-site

$130 - $165/hr

  • Medical

  • Dental

  • Retirement

Working closely with Engineering, Applications, Marketing, Operations, and executive leadership, the Sales Director develops sales strategies, supports product development through customer feedback ...

Millerbernd Manufacturing

Director of Engineering

Winsted, MN · On-site

$141K - $173K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Externally customer facing, especially with departments of transportation, electrical contractors ... Director of Engineering Location: Winsted, MN Salary Range: $141,000 - $173,000 per year (Exempt ...

nVent

Associate Director, Quality (Key Customer)

Anoka, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Associate Director of Quality, Key Customer is a strategic quality leader responsible for ... Partner with Engineering, Operations, Logistics, and Supply Chain to embed quality into product ...

nVent

Associate Director, Quality (Key Customer)

Anoka, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Associate Director of Quality, Key Customer is a strategic quality leader responsible for ... Partner with Engineering, Operations, Logistics, and Supply Chain to embed quality into product ...

TSI Incorporated

Director of Software Engineering

Shoreview, MN · On-site

$255K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We encourage and enable our engineers to get into the field with customers to better understand their issues and solve their problems. At TSI, you make a difference - every day. Director of Software ...

TSI Incorporated

Director of Software Engineering

Shoreview, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We encourage and enable our engineers to get into the field with customers to better understand their issues and solve their problems. At TSI, you make a difference - every day. Director of Software ...

TSI, Inc.

Director of Software Engineering

Shoreview, MN · On-site

$255K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We encourage and enable our engineers to get into the field with customers to better understand their issues and solve their problems. At TSI, you make a difference - every day. Director of Software ...

TSI Incorporated

Director of Software Engineering

Shoreview, MN · On-site

$210 - $230/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We encourage and enable our engineers to get into the field with customers to better understand their issues and solve their problems. At TSI, you make a difference - every day. Director of Software ...

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Showing results 21-40

All JobsCustomer Engineer JobsDirector Customer Engineer JobsDirector Customer Engineer Jobs in Minnesota

Director Customer Engineer information

What does a Director Customer Engineer do?

A Director Customer Engineer leads a team of customer engineers responsible for providing technical solutions and support to clients. They oversee the planning and delivery of technical services, manage customer relationships, and ensure that engineering teams address client needs effectively. This role often involves collaborating with sales, product, and engineering departments to align customer requirements with company offerings. Additionally, the Director Customer Engineer may be responsible for setting team goals, mentoring staff, and driving continuous improvement in service delivery.

What are the key skills and qualifications needed to thrive as a Director Customer Engineer?

To thrive as a Director Customer Engineer, you need deep technical expertise in engineering solutions, strong leadership experience, and a relevant degree—often in engineering, computer science, or a related field. Familiarity with cloud platforms, CRM systems, technical sales tools, and certifications like AWS Certified Solutions Architect or Google Professional Cloud Architect are typically required. Outstanding communication, strategic thinking, and the ability to build relationships with both clients and cross-functional teams are crucial soft skills. These skills enable effective oversight of complex technical projects, drive customer satisfaction, and ensure alignment between technical solutions and business objectives.

How does a Director Customer Engineer typically collaborate with other departments to ensure customer satisfaction?

A Director Customer Engineer often works cross-functionally with sales, product management, and support teams to address customer needs and drive solutions. They play a key role in translating technical requirements into actionable plans, facilitating communication between engineering and non-technical stakeholders. Regular meetings, joint strategy sessions, and customer feedback loops are common practices to ensure alignment and successful project outcomes. This collaborative approach not only enhances customer satisfaction but also fosters innovation and continuous improvement within the organization.

What is the difference between Director Customer Engineer vs Customer Engineer?

AspectDirector Customer EngineerCustomer Engineer
CredentialsTypically requires a bachelor’s degree in engineering or related field; advanced certifications are a plusRequires a bachelor’s degree in engineering or related field; relevant technical certifications are common
Work EnvironmentLeads teams, manages client relationships, and oversees project deliveryWorks directly with clients to implement and troubleshoot technical solutions
Employer & Industry UsageUsed in large tech companies, cloud providers, and enterprise solutionsCommon across tech firms, cloud services, and IT consulting

The main difference is that the Director Customer Engineer focuses on leadership, strategy, and team management, while the Customer Engineer is hands-on, working directly with clients to implement technical solutions. Both roles require technical expertise, but the director level emphasizes oversight and coordination.

What are the most commonly searched types of Customer Engineer jobs in Minnesota?

The most popular types of Customer Engineer jobs in Minnesota are:

What cities in Minnesota are hiring for Director Customer Engineer jobs?

Cities in Minnesota with the most Director Customer Engineer job openings:

Director Customer Engineer jobs near you

Customer Service Engineer

Worldwide TechServices

Plymouth, MN • On-site

Full-time

Re-posted 16 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

215th of 224 rated it services

Job description

Job Summary The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Responsibilities • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. • Provide support to client identified VIPs • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • Perform all assigned desk-side support activities • Display outstanding technical and professional services skills at all times • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair • Understands and follows all documented service operations policies and procedures. • Other duties or certifications may be assigned to meet business needs Requirements Education and Experience: • Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management • Knowledge of relevant software and hardware systems • Understanding of ITIL methodologies • A+ certification is desired • May require additional customer-specific certifications or training as required Skills: • Excellence in communication and customer-facing skills • Strong oral, written and interpersonal skills • Ability to follow instructions and processes with minimal instruction • Ability to lift and or move various computer equipment up to 50 lbs. • Must own a basic repair kit Additional requirements may exist if offer of employment is extended
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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