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Director Crm Strategy Solution Jobs (NOW HIRING)

Pacific Sunwear Stores LLC

CRM Specialist

Anaheim, CA · On-site

$75K/yr

Manage segmentation strategies to power batch campaigns & triggered customer journeys. * Develop ... Ability to efficiently and effectively self-direct and prioritize work. * Strong communication and ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

Motion Metrics Ltd

CRM Manager

Park City, UT · On-site

CRM Manager Motion Metrics Ltd, Park City, Utah, United States About this position About Motion Metrics Ltd Carv is on a mission to make great skiing accessible to everyone. We're a global community ...

Bath & Body Works

AVP, Loyalty & CRM

Reynoldsburg, OH · On-site

$178K - $235K/yr

The AVP, Loyalty & CRM owns one of the most valuable assets in specialty retail: a loyalty program ... Run owned channels (email, SMS, push, in-app, direct mail) as a portfolio: contact strategy ...

SIGVARIS GROUP USA

CRM Power User

Peachtree City, GA · On-site

As a leading compression solution provider, we are not just a company that manufactures products ... Act as the direct point of contact for End Users - troubleshoot and resolve day-to-day Salesforce ...

New

Strata Information Group

Slate CRM Consultant

Chicago, IL · On-site +1

$90K - $125K/yr

... strategic advisory services. As a long‑standing and deeply embedded partner within the ... CRM solutions tailored for academic institutions? We are accepting applications for future job ...

Placement Partners Inc.

Be Seen First

CRM Administrator (Hubspot)

Houston, TX · On-site

$45K - $70K/yr

This role is ideal for a HubSpot power user who enjoys building solutions, optimizing workflows ... Strong understanding of HubSpot best practices and CRM optimization strategies * Experience using ...

Cardone Enterprises Inc

CRM Specialist/Coach

Aventura, FL · On-site

$72K - $92K/yr

Position Overview The CRM Specialist & Coach teaches CRM architecture, workflows, and automation ... Clear Communicator -- translates technical or strategic detail into language a business owner can ...

Shell

CRM Campaign Coordinator

Houston, TX · On-site

$103K/yr

Execute CRM and Digital Engagement strategy through campaign delivery across owned channels (email, app, SMS, push notifications) * Managing campaign briefs to ensure clarity, consistency, and ...

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Director Crm Strategy Solution information

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$49.5K

$125.6K

$204K

How much do director crm strategy solution jobs pay per year?

As of Sep 12, 2026, the average yearly pay for director crm strategy solution in the United States is $125,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $156,000.00 per year, depending on experience, location, and employer.

What does a director CRM strategy solution do?

A Director of CRM Strategy Solution is responsible for developing and implementing customer relationship management (CRM) strategies that enhance customer engagement, retention, and overall business growth. They lead teams in selecting, integrating, and optimizing CRM technologies and processes, ensuring alignment with organizational goals. This role often involves analyzing customer data, working cross-functionally with marketing, sales, and IT, and driving initiatives to improve customer experience and loyalty. The director also stays updated on CRM trends and best practices to maintain a competitive edge.

What are the key skills and qualifications needed to thrive as a director CRM strategy solution, and why are they important?

To thrive as a Director of CRM Strategy Solution, you need deep expertise in customer relationship management, data analytics, and strategic planning, often supported by a relevant degree and significant experience in CRM leadership roles. Familiarity with leading CRM platforms (such as Salesforce or Microsoft Dynamics), marketing automation tools, and data visualization systems is typically required. Strong leadership, communication, and cross-functional collaboration skills help drive organizational alignment and customer-centric initiatives. These abilities are crucial for developing effective CRM strategies that maximize customer engagement, retention, and business growth.

What are some common challenges faced by a director CRM strategy solution, and how can they be addressed?

A Director of CRM Strategy Solution often faces challenges such as aligning CRM initiatives with overall business goals, managing data integration across multiple platforms, and driving user adoption among diverse teams. Successfully addressing these issues involves strong cross-functional collaboration, clear communication of CRM benefits, and ongoing training for staff. Additionally, staying current with CRM technology trends and continuously measuring ROI helps ensure that strategy adjustments can be made proactively, contributing to sustained business growth.

What is the difference between Director Crm Strategy Solution vs CRM Manager?

AspectDirector Crm Strategy SolutionCRM Manager
ResponsibilitiesDevelops overall CRM strategy, oversees solution implementation, aligns with business goalsManages daily CRM operations, executes campaigns, analyzes customer data
Required SkillsStrategic planning, leadership, CRM platform expertiseCampaign management, data analysis, customer communication skills
CertificationsCRM certifications, project management, leadership trainingCRM platform certifications, marketing certifications
Work EnvironmentStrategic, cross-departmental, high-level decision makingOperational, team-focused, execution-oriented

The main difference between a Director Crm Strategy Solution and a CRM Manager lies in scope and focus. The Director develops overarching strategies and oversees solution implementation, while the CRM Manager handles daily operations and campaign execution. Both roles require CRM platform knowledge and certifications, but the Director's role is more strategic and leadership-oriented.

What are popular job titles related to Director Crm Strategy Solution jobs?

For Director Crm Strategy Solution jobs, the most frequently searched job titles are:

Infographic showing various Director Crm Strategy Solution job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $125,634 per year, or $60.4 per hour.

CRM Specialist

Anaheim, CA • On-site

Pacific Sunwear Stores LLC
Retail • 10K+ employees
Learn more about Pacific Sunwear Stores LLCexternal

$75K/yr

Other

Retirement

Posted 10 days ago

Job description

Responsible for day-to-day management of CRM campaign processes from design through deployment and contributing to meet sales growth targets for the CRM Marketing channels.

A day in the life, what you’ll be doing:

  • Oversee the development and deployment of SMS and app push notifications.
  • Partner cross-functionally with creative, copywriting, merchandising, and finance teams to develop marketing campaigns to support business goals.
  • Manage segmentation strategies to power batch campaigns & triggered customer journeys.
  • Develop, execute, and analyze A/B tests to optimize CRM communications and improve ROI.
  • Update and monitor weekly & monthly reports, flag performance trends, and deliver insights & recommendations to optimize the program.
  • Assist in financial forecasting for SMS program and work closely with finance team to manage budget.
  • Partner with email specialist on QA of email marketing campaigns.
  • Personalize content to enhance customer engagement and drive conversions.
  • Maintain an exceptional level of attention to detail in all aspects of CRM activities.
  • Stay current with best practices & monitor industry marketing trends.
What it takes to Join:
  • B.A./B.S. Degree; degree in marketing preferred.
  • 2-5 years’ experience in email, SMS and push notification or other analytical online marketing.
  • Strong knowledge of Microsoft Excel (Database experience is a plus).
  • Knowledge of email and SMS marketing.
  • Marketing experience, and ability to identify consumer needs/wants and develop a compelling value proposition to drive email acquisition.
  • Strong analytic skills, including experience with attribution methodologies and analytics software (e.g. Adobe Analytics).
  • Strong technical skills (HTML experience is a plus).
  • High attention to detail and strong organizational skills.
  • Ability to efficiently and effectively self-direct and prioritize work.
  • Strong communication and interpersonal skills.
  • Project management skills with the ability to lead cross-functional teams.
  • Ability to operate efficiently at a tactical level against strategic goals.

Salary Range: $75,000

  • Dog friendly office environment
  • Generous associate discount of 30-50% off merchandise online and in-stores
  • Competitive long term and short-term incentive program
  • Immediate 100% vested 401K contributions and employer match
  • Calm Premium access for all employees
  • Employee perks throughout the year
Physical Requirements:
  • While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
  • Ability to work in open environment with fluctuating temperatures and standard lighting.
  • Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
  • Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
  • Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

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Education Experience Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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