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Director Crm Strategy Solution Jobs (NOW HIRING)

DAZN

CRM Manager

New York, NY · On-site

$60K - $80K/yr

... CRM strategy. A creative flair, attention to detail and passion for testing and optimisation will be key to success. No two days look the same, and you'll be at the heart of some of the biggest ...

MAP

Senior CRM Strategist

Austin, TX · On-site

Who We Are MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that ... Be working in a smaller client strategy team as part of a broader and growing Experience Strategy ...

Smith Seckman Reid, Inc

CRM I

Tampa, FL · On-site

... strategic goals; anticipate future needs and position new solutions. * Lead project initiation and ... Direct project management activities: contracts and fee development, schedules and man‑hour ...

The Lemoine Company

CRM Manager

New Orleans, LA · On-site

You'll operate at the intersection of technology, data, and revenue strategy, empowering teams with ... effective CRM solutions. As our digital initiatives expand, so will this role's focus.We are ...

Air Apps

CRM Specialist

San Francisco, CA · On-site

$73K - $115K/yr

... AI-driven solutions that truly make a difference. Here, you'll be a creative force, shaping ... You will work on drip marketing, segmentation, automation, and lead nurturing strategies to enhance ...

krg technology inc

CRM Developer

Redmond, WA

... Direct : 661-367-8000 Ext : 310 Job Title: CRM Developer Location: Redmond, WA Duration: Fulltime / Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Deliver clear, data-driven summaries to support strategic planning and operational decisions.3. ... Enhance CRM workflows: Collaborate with stakeholders to improve lead scoring, attribution tracking ...

KnitWell Group

CRM & Loyalty Analyst

Hingham, MA · On-site

$50K - $60K/yr

Partner with the Director, CRM and Loyalty on segmentation, contact strategy and lifecycle journeys (welcome, onboarding, reactivation, win-back, VIP). * Track member and segment KPIs (enrollment ...

Unbound Now

CRM Administrator

Fort Worth, TX · On-site +1

... strategy. Compensation: Annual salary Benefits: Unbound Now is proud to offer a premier benefits ... Director of Systems and Technology * Works with: Development team, Accounting team, Director of ...

Zocdoc

CRM Marketing Manager

New York, NY · On-site +1

Are a strategic thinker who can drive high-level CRM strategy while managing hands-on execution * Highly organized, impeccable attention to detail, and great at prioritizing what needs to get done ...

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Director Crm Strategy Solution information

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$49.5K

$125.6K

$204K

How much do director crm strategy solution jobs pay per year?

As of Sep 12, 2026, the average yearly pay for director crm strategy solution in the United States is $125,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $156,000.00 per year, depending on experience, location, and employer.

What does a director CRM strategy solution do?

A Director of CRM Strategy Solution is responsible for developing and implementing customer relationship management (CRM) strategies that enhance customer engagement, retention, and overall business growth. They lead teams in selecting, integrating, and optimizing CRM technologies and processes, ensuring alignment with organizational goals. This role often involves analyzing customer data, working cross-functionally with marketing, sales, and IT, and driving initiatives to improve customer experience and loyalty. The director also stays updated on CRM trends and best practices to maintain a competitive edge.

What are the key skills and qualifications needed to thrive as a director CRM strategy solution, and why are they important?

To thrive as a Director of CRM Strategy Solution, you need deep expertise in customer relationship management, data analytics, and strategic planning, often supported by a relevant degree and significant experience in CRM leadership roles. Familiarity with leading CRM platforms (such as Salesforce or Microsoft Dynamics), marketing automation tools, and data visualization systems is typically required. Strong leadership, communication, and cross-functional collaboration skills help drive organizational alignment and customer-centric initiatives. These abilities are crucial for developing effective CRM strategies that maximize customer engagement, retention, and business growth.

What are some common challenges faced by a director CRM strategy solution, and how can they be addressed?

A Director of CRM Strategy Solution often faces challenges such as aligning CRM initiatives with overall business goals, managing data integration across multiple platforms, and driving user adoption among diverse teams. Successfully addressing these issues involves strong cross-functional collaboration, clear communication of CRM benefits, and ongoing training for staff. Additionally, staying current with CRM technology trends and continuously measuring ROI helps ensure that strategy adjustments can be made proactively, contributing to sustained business growth.

What is the difference between Director Crm Strategy Solution vs CRM Manager?

AspectDirector Crm Strategy SolutionCRM Manager
ResponsibilitiesDevelops overall CRM strategy, oversees solution implementation, aligns with business goalsManages daily CRM operations, executes campaigns, analyzes customer data
Required SkillsStrategic planning, leadership, CRM platform expertiseCampaign management, data analysis, customer communication skills
CertificationsCRM certifications, project management, leadership trainingCRM platform certifications, marketing certifications
Work EnvironmentStrategic, cross-departmental, high-level decision makingOperational, team-focused, execution-oriented

The main difference between a Director Crm Strategy Solution and a CRM Manager lies in scope and focus. The Director develops overarching strategies and oversees solution implementation, while the CRM Manager handles daily operations and campaign execution. Both roles require CRM platform knowledge and certifications, but the Director's role is more strategic and leadership-oriented.

What are popular job titles related to Director Crm Strategy Solution jobs?

For Director Crm Strategy Solution jobs, the most frequently searched job titles are:

Infographic showing various Director Crm Strategy Solution job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $125,634 per year, or $60.4 per hour.

CRM Manager

New York, NY • On-site

DAZN
See more jobs at DAZNexternal

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Are you a CRM manager/Lifecycle marketing manager looking for your next step in a fast-paced, global sports business? Do you thrive in commercial, target-driven environments and enjoy building compelling CRM communications that speak to real sports fans? Can you bring a strong understanding of US sports fandom and culture? If so, this could be the perfect role for you.  
DAZN's ambition is to become the world's leading sports broadcaster and one of the biggest entertainment platforms globally. From boxing to major international sporting events, growth starts with keeping our subscribers engaged, retained, and passionate about our content.  
About the Role 

Reporting into the Senior CRM Manager, this role will focus on Boxing across the US and international Growth Markets. 

You will take ownership of end-to-end CRM campaign delivery, supporting key fight nights, PPV events and broader lifecycle activity. The role requires confidence working across segmentation, personalisation, copywriting, creative briefing and optimisation, alongside a strong commercial mindset. 
While the role is based in the US, you will work closely with teams across the UK and Europe, collaborating with stakeholders across product, content, data and analytics to deliver best-in-class CRM experiences for boxing fans around the world. 
An understanding of American sports culture, fandom and fan behaviour is highly valuable, enabling you to create communications that resonate authentically with US audiences while aligning to DAZN's global CRM strategy. A creative flair, attention to detail and passion for testing and optimisation will be key to success. 

No two days look the same, and you'll be at the heart of some of the biggest moments in the boxing calendar, helping shape how fans experience DAZN.
Salary Range: $60,000 - $80,000
  • Build and deliver multi-channel CRM campaigns supporting boxing schedules, driving revenue, upgrades, retention and subscriber growth. 
  • Own CRM activity across key events including fight schedules, major bouts, PPV campaigns and always-on lifecycle programmes. 
  • Drive personalisation and advanced segmentation to maximise relevance, engagement and conversion. 
  • Lead creative briefing and coordination, producing compelling CRM communications that resonate with fight fans. 
  • Champion a test-and-learn culture, continuously optimising CRM creative, copy, cadence and targeting. 
  • Report on campaign performance, identifying insights and opportunities to improve commercial outcomes. 
  • Manage multiple concurrent workstreams in a fast-paced, commercially driven environment. 
  • Work cross-functionally with product, content, data and analytics teams across international markets. 
  • Build strong stakeholder relationships and operate effectively within a global matrix organisation. 
  • 2+ years' experience in a CRM role 
  • Proven experience delivering end-to-end CRM campaigns in a commercial environment. 
  • Strong copywriting skills with an eye for creative detail and audience relevance. 
  • Confidence working across segmentation, personalisation and CRM lifecycle activity. 
  • Experience managing multiple priorities in a fast-paced, deadline-driven setting. 
  • Excellent stakeholder management and communication skills. 
  • Strong problem-solving skills and a proactive approach to delivering results. 
  • Ability and willingness to work closely with UK and European teams. 
Benefits include access to DAZN, up to 15 days of paid time off, health benefits (including dental & eye care), a sick time package, parental leave offering, voluntary benefits (such as basic life term, personal accident and short and long-term disability covering) and a 401(k) retirement plan. You'll also find a family friendly community and learning and development resources.

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