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Director Credit Risk Management Jobs in Lee, MA (NOW HIRING)

Community Financial System, Inc.

Teller

Hudson, NY · On-site

$16.50/hr

... and risk management, and benefit plan administration. Just as our employees are committed to ... Identify opportunities to direct customers to appropriate team members for additional services or ...

SHARP STERILE MANUFACTURING LLC

Senior Project Engineer

Lee, MA · On-site

$106K - $138K/yr

Project management expertise including scheduling, cost control, and risk management * Ability to ... Coordinate internal and external project resources without direct supervisory authority * Influence ...

SHARP STERILE MANUFACTURING LLC

Senior Project Engineer

Lee, MA · On-site

$106K - $138K/yr

Project management expertise including scheduling, cost control, and risk management * Ability to ... Coordinate internal and external project resources without direct supervisory authority * Influence ...

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All JobsCredit Risk Management JobsDirector Credit Risk Management JobsDirector Credit Risk Management Jobs in Lee, MA

Director Credit Risk Management information

See Lee, MA salary details

$58.1K

$154K

$279.6K

How much do director credit risk management jobs pay per year?

As of Aug 26, 2026, the average yearly pay for director credit risk management in Lee, MA is $153,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,400.00 and $180,100.00 per year, depending on experience, location, and employer.

What does a director of credit risk management do?

A Director of Credit Risk Management oversees an organization’s credit risk policies, procedures, and strategies to minimize potential losses related to lending or credit activities. This role involves analyzing credit data, assessing financial risks, developing risk mitigation strategies, and ensuring compliance with regulatory standards. Directors also lead teams of risk analysts, collaborate with other departments, and report to executive leadership on credit risk exposure and performance. Their main goal is to balance business growth with sound risk management practices.

What are the key skills and qualifications needed to thrive as a director of credit risk management, and why are they important?

To thrive as a Director of Credit Risk Management, you need deep expertise in credit analysis, risk assessment, portfolio management, and typically a degree in finance, economics, or a related field. Proficiency with risk modeling software, credit scoring systems, and relevant regulatory frameworks (such as Basel III) is essential, along with certifications like FRM or CFA being advantageous. Strong leadership, strategic thinking, and effective communication skills help you guide teams and influence key stakeholders. These capabilities are crucial for making informed decisions that protect the organization's financial health and support sustainable growth.

What are common challenges faced by a director of credit risk management, and how are they typically addressed?

A Director of Credit Risk Management often faces the challenge of balancing the organization's growth objectives with prudent risk controls. This involves staying ahead of changing market conditions, regulatory requirements, and emerging risks such as economic downturns or shifts in customer behavior. Effective leaders in this role address these challenges by fostering close collaboration with cross-functional teams such as underwriting, analytics, and compliance, and by implementing robust risk assessment frameworks. They also play a key role in developing and mentoring their teams to stay adaptable and informed.

What is the difference between Director Credit Risk Management vs Credit Risk Analyst?

AspectDirector Credit Risk ManagementCredit Risk Analyst
Required CredentialsBachelor's degree, often advanced degrees, certifications like CFA or FRMBachelor's degree, certifications like CFA or FRM are common but less mandatory
Work EnvironmentStrategic leadership, overseeing teams, high-level decision makingData analysis, risk assessment, supporting senior staff
Employer & Industry UsageFinancial institutions, banks, large corporationsFinancial institutions, banks, credit agencies

The main difference between a Director Credit Risk Management and a Credit Risk Analyst lies in their scope and responsibilities. The director focuses on strategic oversight and leadership, while the analyst handles detailed risk assessments. Both roles require relevant certifications and are integral to credit risk management in financial institutions.

What cities near Lee, MA are hiring for Director Credit Risk Management jobs?

Cities near Lee, MA with the most Director Credit Risk Management job openings:

Director Credit Risk Management jobs near you
Infographic showing various Director Credit Risk Management job openings in Lee, MA as of June 2026, with employment types broken down into 1% Internship, 1% As Needed, 74% Full Time, 11% Part Time, 1% Temporary, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $153,964 per year, or $74 per hour.

Teller

Hudson, NY • On-site

Community Financial System, Inc.
Finance and Insurance • 1 - 5K employees
Learn more about Community Financial System, Inc.external

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Overview
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
The Teller serves as a frontline representative of the bank and plays a key role in delivering a welcoming, accurate, and customer-focused banking experience. This position is responsible for processing financial transactions, maintaining cash accuracy, and supporting customers with everyday banking needs.
The Teller actively listens to understand customer needs, provides information on products, services, and digital tools, and makes appropriate referrals to branch partners. This role requires strong attention to detail, adherence to security and compliance standards, and a commitment to creating a positive customer experience while supporting the operational integrity of the branch.
Essential Responsibilities:
Customer Experience & Service Delivery:
  • Serve as a welcoming and professional first point of contact for customers entering the branch.
  • Provide friendly, accurate, and efficient service while processing routine financial transactions, including deposits, withdrawals, payments, and check cashing with verification of customer identity and available funds.
  • Engage customers in need-based conversations to understand how the bank can service their transactional needs.
  • Identify opportunities to direct customers to appropriate team members for additional services or solutions.
  • Educate customers on digital banking tools and self-service options to enhance convenience and confidence.
  • Assist with routine inquiries and concerns, escalating more complex issues as appropriate.
  • Support lobby management by helping guide customers to the right team member or service area.
  • Answer incoming telephone calls promptly and professionally, directing inquiries and providing assistance in accordance with bank standards.

Sales, Advice & Referrals:
  • Engage customers in needs-based discussions to identify appropriate banking solutions without pressure-based selling.
  • Partners with branch team members to connect customers with specialists for more complex financial needs.
  • Support branch goals by consistently modeling strong service behaviors and effective customer engagement.

Employee & Team Contributions
  • Collaborate effectively with team members to support branch operations and customer experience goals.
  • Support branch operations by assisting with customer flow, lobby engagement, and routine operational tasks as needed.
  • Contribute to a positive, inclusive, and respectful work environment.
  • Take ownership of personal development and adapt positively to new tools, processes, and initiatives.
  • Actively participate in branch meetings, training programs, and professional development opportunities, including travel to training locations as required, to enhance knowledge and skills.

Operational Excellence, Risk & Compliance:
  • Perform all teller transactions with precision and balance cash drawer within established guidelines.
  • Always protect customer and bank information and follow all security, authentication, and dual-control procedures.
  • Remain alert to unusual or suspicious transactions or behaviors, follow fraud-prevention procedures, and escalate concerns to appropriate team members to help protect customers and the bank.
  • Adhere to branch operating standards, including opening/closing procedures, cash handling protocols, and documentation requirements.
  • Support internal audits, reviews, and regulatory requests as needed.
  • Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner.

Other Duties:
  • Provide support to other branches as needed to ensure proper staffing levels.
  • Perform other related duties as assigned or directed to support branch and bank objectives.

Ancillary Duties:
As an integral member of Retail Banking, this position is responsible to provide assistance wherever necessary to help the Branches and the Bank in achieving their annual goals. This may include traveling to other branches in the area to provide support as needed and to ensure proper staffing and service levels.
Qualifications
Education, Training and Requirements:
  • High School Diploma or GED required
  • Ability to complete internal teller and product training
  • Ability to attend a 5-7-day initial training program, which may involve overnight travel depending on distance; the company covers or reimburses applicable travel expenses, such as mileage and lodging
  • Reliable transportation

Skills:
  • Excellent interpersonal, listening, and communication skills with the ability to create positive customer interactions
  • Strong attention to detail with accurate and proficient math skills
  • Clear thinking, sound judgement, and the ability to stay focused in a fast-paced environment
  • Ability to follow established procedures, prioritize tasks, and maintain confidentiality
  • Comfort using computers, digital tools, and standard office applications; ability to learn and navigate banking systems
  • Ability to build trust, demonstrate professionalism, and maintain composure during sensitive or involved customer situations
  • Ability to identify customer needs and direct towards appropriate bank products and services
  • Must consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence

Experience:
  • Prior customer service and/or banking experience preferred
  • Demonstrated ability to work directly with customers in a service or problem-solving capacity
  • All applicants must be 18 years of age or older

Other:
  • Ability to work flexible hours based on branch needs
  • Traveling to nearby branches may be required to support staffing and business needs
  • Ability and willingness to travel to training sessions, meetings, professional development programs, and company-sponsored events, as required

Other Job Information
Hours: 37.5 hours/week
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $16.50/Hr.
Maximum
USD $21.53/Hr.

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