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Director Credit Card Jobs in Raleigh, NC (NOW HIRING)

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Delivery Driver

Cary, NC · On-site

$17 - $21.50/hr

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Director Credit Card information

See Raleigh, NC salary details

$82.1K

$152K

$293.1K

How much do director credit card jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director credit card in Raleigh, NC is $151,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,600.00 and $182,800.00 per year, depending on experience, location, and employer.

What does a director credit card do?

A Director of Credit Card oversees the strategy, operations, and growth of a financial institution's credit card division. They are responsible for product development, portfolio management, risk assessment, and ensuring compliance with industry regulations. This role often involves analyzing market trends, collaborating with marketing and IT teams, and optimizing customer acquisition and retention strategies. The Director also manages relationships with partners, vendors, and regulatory bodies to drive profitability and maintain a competitive edge.

What are the key skills and qualifications needed to thrive as a director credit card?

To thrive as a Director of Credit Card, you need expertise in credit card product management, financial analysis, regulatory compliance, and typically a degree in business or finance. Familiarity with card processing systems, data analytics platforms, and industry certifications such as CFA or PMP is often required. Leadership, strategic thinking, and strong communication skills help drive cross-functional teams and manage stakeholder relationships. These skills are crucial for developing competitive credit card portfolios, ensuring regulatory adherence, and achieving business growth in a dynamic financial landscape.

What are some common challenges faced by a director credit card in managing product portfolios and how can they be addressed?

A Director of Credit Card often encounters challenges such as balancing risk management with growth targets, staying ahead of regulatory changes, and differentiating products in a competitive market. To address these, directors typically leverage data analytics to optimize portfolio performance, collaborate closely with compliance teams to ensure adherence to regulations, and work with marketing and product development teams to innovate and enhance customer offerings. Effective communication and cross-functional teamwork are essential to navigate these complexities and drive successful portfolio outcomes.

What is the difference between Director Credit Card vs Credit Analyst?

AspectDirector Credit CardCredit Analyst
Required CredentialsBachelor's degree, extensive experience in credit management, leadership skillsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentSenior management, strategic planning, overseeing credit card portfoliosAnalytical, research-focused, assessing credit risk and financial data
Employer & Industry UsageFinancial institutions, credit card companies, banksBanks, credit unions, financial services firms

The main difference is that the Director Credit Card oversees credit card portfolios and strategic credit decisions, while the Credit Analyst focuses on analyzing credit data and assessing risk. The Director role involves leadership and management responsibilities, whereas the Credit Analyst is more analytical and research-oriented.

What are the most commonly searched types of Credit Card jobs in Raleigh, NC?

The most popular types of Credit Card jobs in Raleigh, NC are:

What are popular job titles related to Director Credit Card jobs in Raleigh, NC?

For Director Credit Card jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Director Credit Card jobs in Raleigh, NC look for?

The top searched job categories for Director Credit Card jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Credit Card jobs?

Cities near Raleigh, NC with the most Director Credit Card job openings:

Infographic showing various Director Credit Card job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $151,951 per year, or $73.1 per hour.

Consumer Credit Strategy Oversight Senior Leader

Truist

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Key responsibilities

  • Manage a team responsible for independent review and challenge of credit risk activities for Consumer Lending products.

  • Oversee the development, maintenance, and effectiveness of credit policies, standards, and decision engines to ensure credit quality and appropriate risk management.

  • Provide strategic leadership and oversight for consumer credit portfolio management, including monitoring performance, setting limits, and ensuring compliance with regulatory requirements.


Truist rating

7.9

Company rating: 7.9 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

78th of 176 rated banks


Job description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)Please review the following job description:Manage a team responsible for independent review and challenge of credit risk activities for Consumer Lending products. Primary oversight activities include the management and performance monitoring of policies and standards that govern credit decision strategies including marketing, new account originations, account management, and collections/recovery. Additional oversight activities include credit strategy change management, lending authority, and credit strategy exception testing.
Consumer Credit Risk provides strategic leadership, management and integration within Truist by providing expertise and membership in various key credit functions/committees (Asset Quality Working Groups, Business Unit Risk Committees, Consumer Credit Working Group, Truist Risk Appetite Framework), leadership on controls and issues management, and guiding teams to respond and remediate regulatory audits.
Consumer Lending credit exposures include Credit Card, Unsecured Personal Lines & Loans, Real Estate, Auto, Small Business, Consumer Wealth Management, Direct to Consumer, and other National Consumer Finance products totaling more than $120 Billion in outstandings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Provide independent leadership and strategic direction for complex multi-product consumer credit horizontal domains or business units to ensure the long-term objectives are appropriately balanced among quality, growth, and profitability, and monitors loan-pricing strategies to maximize the performance of the overall loan portfolio.

2. Provide direct oversight to team on development and maintenance of consumer loan policies and procedures, including high standards for credit quality and guidelines around credit limits, to ensure credit is extended appropriately within consumer business units.

3. Lead a team that provides oversight and effective challenge to the first line of defense on the development of new and existing consumer lending products for clients, ensuring profitability for the business units. Develop tools and metrics to identify 'deviations from the norm" or potentially fast growing high-risk segments in the consumer portfolio.

4. Support consumer merger activity through the development and execution of effective merger integration plans.

5. Lead the integration of risk and portfolio management best practices across horizontally and by consumer product lines ensuring returns are optimized through economic credit cycles.

6. Provide direct oversight to team on the establishment, analysis, and maintenance of concentration limits, exceptions, product mix/pricing, delinquency and loss trending, product optimization, originations, and portfolio performance targets by consumer business.

7. Provide direct oversight to team to ensure integrity in the establishment, updating and maintenance of the automated decision engines and custom credit models. Provide independent leadership in the development of consumer portfolio risk-based pricing models and loan loss models involving logistic regression and other statistical techniques and emerging issues.

8. Lead a team that provides periodic loan review plans for the consumer loan portfolio by working with Credit Risk Review.

9. Prepare and deliver committee presentations for senior and executive level members to take immediate action driven by the recommendation

10. Serve as a key contact for Consumer Credit with third party assurance providers e.g. Federal and State Regulatory agencies, Credit Risk Review and Internal Audit. Establish management and administrative procedures for consumer portfolios to ensure adherence to regulatory credit policies. Engage in credit risk review and internal audits performed against consumer credit either horizontally or by business unit.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in Business or equivalent education and related training.

2. 15 years of credit related experience including complex lending structures, documentation skills, modeling skills and problem loan experience

3. 15 plus years of related experience, including consumer, small business, credit card, mortgage and/or wealth

4. Consumer risk and regulatory knowledge

5. Superior ability to think strategically, multi-task, and drive change

6. Superior quantitative, governance and analytic abilities

7. Strong decision making capability

8. Strong leadership, partnership and management skills

9. Demonstrated excellent problem solving

10. Strong verbal and written communication skills.

Preferred Qualifications:

1. 20 plus years credit related experience

2. Master's degree in business administration, finance, accounting or engineering

3. Direct experience developing and managing consumer credit decision strategies

4. Serves as a member or in a leadership position with an industry professional association

5. Graduate of industry banking school(s)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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About Truist

Sourced by ZipRecruiter

Truist is combining distinctive personal service with investments in innovation to create transformational client experiences. We believe the unique blend of human touch and innovative technology will set us apart, instill confidence, and build deeper levels of trust with our clients

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2019