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Director Credit Card Customer Service Jobs in Rincon, GA

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Customer Service Sales Associate

Savannah, GA · On-site

$75K - $95K/yr

Help local business owners save money on their credit card processing! * Prospect leads thru a ... Customer service background (preferred) * Self driven, upbeat, outgoing individuals! * All levels ...

GeoVista CU

Member Service Representative

Savannah, GA · On-site

... loan/credit card payments and advances, cash advances, issuing savings/cashier's checks and money ... direct problems, complaint and special situations. Personally maintains a balancing record in ...

wearegat

Customer Service Agent

Savannah, GA

$14.50 - $19.25/hr

Handle credit cards, and personal check transactions with accuracy and properly account for all ... Work independently without direct supervision. Requirements: * Must be at least 18 years of age

wearegat

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

Handle credit cards, and personal check transactions with accuracy and properly account for all ... Work independently without direct supervision. Requirements: * Must be at least 18 years of age

wearegat

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

Handle credit cards, and personal check transactions with accuracy and properly account for all ... Work independently without direct supervision. Requirements: * Must be at least 18 years of age

wearegat

Customer Service Agent

Savannah, GA

$14.50 - $19.25/hr

Handle credit cards, and personal check transactions with accuracy and properly account for all ... Work independently without direct supervision. Requirements: * Must be at least 18 years of age

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All JobsCredit Card Customer Service JobsDirector Credit Card Customer Service JobsDirector Credit Card Customer Service Jobs in Rincon, GA

Director Credit Card Customer Service information

See Rincon, GA salary details

$76.8K

$142.1K

$274.1K

How much do director credit card customer service jobs pay per year?

As of Aug 25, 2026, the average yearly pay for director credit card customer service in Rincon, GA is $142,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $170,900.00 per year, depending on experience, location, and employer.

What does a director credit card customer service do?

A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.

What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?

To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.

What are some common challenges faced by a director credit card customer service, and how can they be addressed?

A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.

What is the difference between Director Credit Card Customer Service vs Customer Service Manager?

AspectDirector Credit Card Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; extensive experience in credit card or financial servicesUsually requires a bachelor’s degree; experience in customer service management
Work EnvironmentCorporate office, strategic planning, overseeing large teamsCall centers or customer service departments, team supervision
Industry UsageFinancial services, credit card companiesVarious industries, including banking and retail
Search & Comparison IntentUnderstanding leadership roles in credit card customer serviceComparing management levels in customer service

The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.

What are popular job titles related to Director Credit Card Customer Service jobs in Rincon, GA?

For Director Credit Card Customer Service jobs in Rincon, GA, the most frequently searched job titles are:

What job categories do people searching Director Credit Card Customer Service jobs in Rincon, GA look for?

The top searched job categories for Director Credit Card Customer Service jobs in Rincon, GA are:

What cities near Rincon, GA are hiring for Director Credit Card Customer Service jobs?

Cities near Rincon, GA with the most Director Credit Card Customer Service job openings:

Director Credit Card Customer Service jobs near you

Member Service Representative

Savannah, GA • On-site

GeoVista Federal Credit Union
51 - 200 employees
Learn more about GeoVista Federal Credit Unionexternal

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
  • Training & development

 Come Join Our Team!
We are growing and looking for talented individuals to join the GeoVista Credit Union Team.  If you are passionate about serving your community, helping members achieve their financial goals, and working in a supportive team environment, we want to hear from you!

Why work for us?
  • Competitive pay and benefits
  • Opportunities for growth and development
  • Meaningful work serving our members every day
 
Primary Duties and Responsibilities:
  • Receives and processes financial transactions including deposits, withdrawals, check cashing, loan/credit card payments and advances, cash advances, issuing savings/cashier's checks and money orders, and redeeming savings bonds.
  • Performs member account maintenance.
  • Must be familiar with Credit Union policies and procedures in order to effectively follow security procedures, handle/direct problems, complaint and special situations.
  • Personally maintains a balancing record in accordance with the teller balance standards.
  • Initiates conversations with members to determine their financial needs, cross sells Credit Union products and services.
  • Provide exceptional member service with all member interactions.
  • Other duties as assigned.
Required Skills:

Problem solving skills, as well as the ability to travel if asked to fill in at another branch, based on need.  Ability to sit or stand for extended periods is also required.  Must be able to pass background check. 
Required Experience:
  • High school diploma or equivalent.
  • Minimum experience of 1 year in financial or retail sales environment that involves cash handling, customer service and sales.
  • Attention to detail and basic math and number sequencing aptitude.
  • Demonstrate good judgement in order to evaluate identities, accounts, checks and currency.
  • Ability to communicate with members and others at all levels of the Credit Union, in written and verbal formats.
  • Working knowledge of Microsoft Word, Excel and Power Point software applications.
  • Ability to maintain confidentiality and professionalism.
GeoVista Federal Credit Union is an equal opportunity employer
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