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Director Credit Card Customer Service Jobs in Murrells Inlet, SC

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Director Credit Card Customer Service information

See Murrells Inlet, SC salary details

$74.1K

$137K

$264.3K

How much do director credit card customer service jobs pay per year?

As of Aug 24, 2026, the average yearly pay for director credit card customer service in Murrells Inlet, SC is $137,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,600.00 and $164,800.00 per year, depending on experience, location, and employer.

What does a director credit card customer service do?

A Director of Credit Card Customer Service oversees the operations and strategy of a credit card customer service department. This role is responsible for ensuring high levels of customer satisfaction, managing staff performance, implementing best practices, and aligning department goals with company objectives. Directors also analyze customer feedback, resolve escalated issues, and work closely with other departments to improve products and services. Their leadership is crucial in maintaining compliance with industry regulations and fostering a positive customer experience.

What are the key skills and qualifications needed to thrive as a director credit card customer service, and why are they important?

To thrive as a Director of Credit Card Customer Service, you need expertise in customer service management, deep knowledge of credit card products, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technologies, and regulatory compliance tools such as PCI DSS is typically expected. Outstanding leadership, strategic problem-solving, and strong communication skills set exceptional candidates apart. These abilities ensure efficient operations, regulatory adherence, and an excellent customer experience in a highly regulated, fast-paced environment.

What are some common challenges faced by a director credit card customer service, and how can they be addressed?

A Director of Credit Card Customer Service often faces challenges such as managing high call volumes, ensuring compliance with financial regulations, and maintaining high customer satisfaction across diverse teams. To address these, it's important to implement robust training programs, leverage customer service technology for efficiency, and foster a culture of continuous improvement. Regular collaboration with compliance, product, and IT teams also helps in proactively identifying and resolving emerging issues, ultimately supporting smoother operations and team morale.

What is the difference between Director Credit Card Customer Service vs Customer Service Manager?

AspectDirector Credit Card Customer ServiceCustomer Service Manager
CredentialsTypically requires a bachelor’s degree; extensive experience in credit card or financial servicesUsually requires a bachelor’s degree; experience in customer service management
Work EnvironmentCorporate office, strategic planning, overseeing large teamsCall centers or customer service departments, team supervision
Industry UsageFinancial services, credit card companiesVarious industries, including banking and retail
Search & Comparison IntentUnderstanding leadership roles in credit card customer serviceComparing management levels in customer service

The main difference between a Director Credit Card Customer Service and a Customer Service Manager lies in their scope and responsibilities. The director focuses on strategic oversight and leadership at a higher level within credit card companies, while the manager handles day-to-day team supervision and customer interactions. Both roles require relevant experience, but the director typically has more extensive credentials and a broader strategic focus.

What are popular job titles related to Director Credit Card Customer Service jobs in Murrells Inlet, SC?

For Director Credit Card Customer Service jobs in Murrells Inlet, SC, the most frequently searched job titles are:

What job categories do people searching Director Credit Card Customer Service jobs in Murrells Inlet, SC look for?

The top searched job categories for Director Credit Card Customer Service jobs in Murrells Inlet, SC are:

What cities near Murrells Inlet, SC are hiring for Director Credit Card Customer Service jobs?

Cities near Murrells Inlet, SC with the most Director Credit Card Customer Service job openings:

Director Credit Card Customer Service jobs near you

Area Service Representative #349

Rug Doctor

Myrtle Beach, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

JOIN THE RUG DOCTOR CLEAN TEAM: Area Service Representative

Rug Doctor is hiring a full-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while providing superior customer service to established retail accounts located in Florence/Myrtle Beach, SC area.  

  • We are looking for candidates like you that like to work independently, has a successful record of accomplishment, and can self-manage their productivity in a fast-paced environment in the delivery of the products daily.  If this position fits you, we want to hear from you!

What We Offer: 

  • Company vehicle - Includes fuel, maintenance, insurance, and repairs
  • Paid training
  • Company uniforms 
  • Company credit card for business related expenses - travel, meals, etc.
  • Paid Time Off and Holidays
  • Medical, dental, vision, STD/LTD, Life and other optional benefits
  • 401(k) plan with Company match
  • Educational Reimbursement

Our Preferences

The ideal qualifications to become a Rug Doctor AREA SERVICE REPRESENTATIVE:

  • Desire to learn and practice company standards
  • Friendly, with exceptional communication skills
  • Dynamic, with an outgoing personality 
  • Customer service oriented
  • Mechanical aptitude
  • Able to work independently and solve problems
  • Basic computer skills
  • Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed)
  • Excited about a career, not just a job

Requirements

  • Must be at least 21 years of age
  • High school diploma or GED (preferred)
  • Valid state driver’s license and clean driving record
  • Meet physical requirements - bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75 lbs.
  • Ability to work in different climates – hot, cold, etc.
  • The ability to drive a vehicle for consecutive hours in day.

Ready to Join the Rug Doctor Team as an ASR? CLICK APPLY

Rug Doctor is an EOE company. Consent of candidate is required to complete a criminal background inquiry, non-DOT physical and to complete and pass a drug screen to qualify and considered for employment.

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