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Director Control M Jobs (NOW HIRING)

Crusoe

Director, Quality Control

Dallas, TX · On-site

As Director of Quality Control , you will own the quality function across Crusoe's data center ... Own program-wide turnover documentation standards (as-builts, redlines, test reports, O&M manuals ...

Crusoe

Director, Quality Control

Dallas, TX · On-site

As Director of Quality Control , you will own the quality function across Crusoe's data center ... Own program-wide turnover documentation standards (as-builts, redlines, test reports, O&M manuals ...

Epoch Biodesign

Director, Quality Control

Dallas, TX · On-site

$188 - $235/hr

As Director of Quality Control , you will own the quality function across Crusoe's data center ... Own program-wide turnover documentation standards (as-builts, redlines, test reports, O&M manuals ...

Visa Inc.

Staff SW Engineer

Atlanta, GA · On-site

$152 - $199/hr

Automate and re-engineer batch processes using ESP and Control-M to enhance performance and reduce ... Direct) and FTP processes to facilitate data extraction, transformation, and loading (ETL) between ...

New

DCLI

Maintenance and Repair Specialist

Kansas City, KS

$18.25 - $22.50/hr

Monitor and control M&R costs for chassis * Monitor and control OOS equipment levels to include ... Must be able to pass a pre-employment drug screening Direct reports * N/A Benefits We understand ...

SOLV Energy

Director of Energy Storage, O&M

OR · On-site +1

... M portfolio. The Director will work closely with existing Performance Engineering, Compliance ... Align with the Control Center to integrate BESS dispatch practices, outage response protocols, and ...

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How much do director control m jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director control m in the United States is $125,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What does a Director Control M do?

A Director Control M is responsible for overseeing the implementation, management, and optimization of the Control-M workload automation software within an organization. This role involves leading teams that schedule, monitor, and troubleshoot automated batch jobs and workflows, ensuring that business processes run efficiently and reliably. Additionally, the Director provides strategic direction for automation initiatives, maintains compliance with regulatory standards, and collaborates with other IT and business leaders to align automation strategies with organizational goals.

What are the key skills and qualifications needed to thrive as a Director Control M?

To excel as a Director Control M, you need deep expertise in workload automation, IT operations management, and a solid background in computer science or a related field. Familiarity with BMC Control-M software, ITIL frameworks, and industry certifications such as Control-M Certified Administrator are highly valuable. Leadership, strategic planning, and effective communication are crucial soft skills for managing teams and collaborating with stakeholders. These competencies ensure efficient automation processes, minimize system downtime, and drive organizational efficiency.

How does a Director Control M typically collaborate with IT and business teams to optimize enterprise job scheduling?

A Director Control M plays a key role in bridging the gap between IT operations and business units by overseeing the enterprise-wide implementation of job scheduling and automation solutions, primarily using Control-M. They regularly work with IT teams to ensure batch jobs are running efficiently and troubleshoot scheduling conflicts, while also consulting with business stakeholders to align automation processes with organizational goals. This collaborative approach helps to streamline workflows, reduce manual intervention, and drive continuous process improvement. Effective communication and cross-functional project management are crucial for success in this role.

What is the difference between Director Control M vs Control M Administrator?

AspectDirector Control MControl M Administrator
CredentialsTypically requires advanced Control M certifications and leadership experienceRequires Control M certifications and technical expertise
Work EnvironmentOversees teams, manages projects, and develops strategiesPerforms daily scheduling, monitoring, and troubleshooting tasks
Employer & IndustryUsed in large enterprises for strategic managementCommonly employed in IT operations teams

The main difference is that the Director Control M focuses on strategic oversight and team management, while the Control M Administrator handles the technical execution and daily operations of the Control M scheduling tool.

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Director Control M jobs near you
Infographic showing various Director Control M job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $125,600 per year, or $60.4 per hour.

Director Infrastructure & Operations

First-Citizens Bank & Trust Company

Raleigh, NC • On-site

Other

Posted 2 days ago

New

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview
The Director, Technology Operations is responsible for leading critical production operations functions that ensure the availability, stability, resiliency, and operational excellence of the bank's technology ecosystem. This role oversees three core operational domains: 24x7 Enterprise Batch Operations, L1 Infrastructure & Application Monitoring and Incident Response, and L2 Infrastructure Support Services.
This leader will play a key role in advancing operational maturity, resiliency, observability, incident management, automation, and service reliability. The position will help drive the consolidation and modernization of multiple command center and technology operations functions into a unified Technology Operations organization capable of providing consistent 24x7 support across infrastructure, applications, and enterprise batch processing.
This role requires a leader with deep technical and operational experience, strong organizational leadership capabilities, and a demonstrated track record of driving operational transformation in complex, highly regulated environments.
This is a highly visible, executive-facing leadership position with regular interaction across senior technology leadership, business executives, risk management, audit, and regulatory stakeholders. The successful candidate must possess exceptional written and verbal communication skills, executive presence, and strategic thinking capabilities. The individual must be capable of translating complex operational and technical issues into concise business impacts, risks, and actions while maintaining confidence and alignment among senior stakeholders during both routine operations and high-severity incidents.
Responsibilities
Enterprise Batch Operations
Lead the bank's Batch Processing Support organization responsible for the continuous monitoring and support of enterprise batch processing across distributed, mainframe, and IBM i (AS/400) environments.
This role is accountable for the operational execution, monitoring, incident response, and support functions that ensure successful enterprise batch processing.
Responsibilities
  • Lead teams responsible for 24x7 monitoring and operational support of critical batch processing workloads.
  • Ensure successful execution of daily, weekly, monthly, quarterly, and year-end processing cycles.
  • Drive timely detection, triage, escalation, communication, and resolution of batch processing disruptions.
  • Maintain operational readiness procedures, support playbooks, escalation models, and recovery processes supporting business-critical processing.
  • Partner closely with Application Owners, Application Support teams, and Control-M Engineering to improve processing observability, reliability and operational effectiveness.
  • Coordinate enterprise response and recovery activities for critical batch failures, delays, dependency issues, and processing exceptions.
  • Establish and maintain operational metrics covering processing reliability, SLA attainment, incident response, and issue resolution performance.

L1 Infrastructure & Application Monitoring Operations
Lead first-line operational support functions responsible for enterprise monitoring, event management, production awareness, and incident response.
Responsibilities
  • Oversee enterprise monitoring and command center functions supporting infrastructure, applications, and critical business services.
  • Ensure timely identification, triage, engagement, escalation, and communication of technology events and service disruptions.
  • Lead operational teams responsible for event management, alert response, incident engagement, and stakeholder communications.
  • Drive improvements in monitoring effectiveness, alert quality, event correlation, operational workflows, and response procedures.
  • Partner with infrastructure, application, and engineering teams to improve observability and end-to-end service visibility.
  • Establish governance and operational metrics focused on reducing MTTD, improving service awareness, and strengthening operational responsiveness.
  • Support implementation of automation and tooling improvements that increase operational efficiency and reduce manual effort.
  • Coordinate seamlessly with India-based operational partners to provide consistent 24x7 support coverage and effective follow-the-sun operations.

L2 Infrastructure Support Services
Lead U.S.-based Level 2 Infrastructure Support teams responsible for restoration, troubleshooting, escalation support, and operational ownership across critical technology domains, including Network Services, Server Infrastructure, Middleware Platforms, Database Services, Storage Platforms, and Backup & Recovery Services.
Responsibilities
    • Provide leadership, oversight, and operational governance for global L2 infrastructure support functions.
    • Ensure timely diagnosis and restoration of services during infrastructure-related incidents.
    • Partner with engineering organizations to improve platform supportability, operational readiness, resiliency, and service stability.
    • Drive standardization of support processes, knowledge management, operational procedures, and escalation practices.
    • Improve support effectiveness through automation, process optimization, tooling enhancements, and operational maturity initiatives.
    • Coordinate seamlessly with India-based operational partners to provide consistent 24x7 support coverage and effective follow-the-sun operations.

Qualifications
  • Bachelor's Degree and 8 years of experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment OR High School Diploma or GED and 12 years of experience in Complex leadership and management responsibilities in an Infrastructure and Operations Enterprise environment
  • Proven experience leading large-scale 24x7 operational support organizations.
  • Deep understanding of enterprise batch processing environments utilizing Control-M or equivalent technologies.
  • Experience supporting distributed, mainframe, and IBM i (AS/400) technology environments.
  • Strong knowledge of infrastructure operations, production support, monitoring, observability, incident management, and service restoration processes.
  • Demonstrated success leading operational transformation, organizational maturity, or command center modernization initiatives.
  • Strong understanding of ITIL disciplines, including Incident Management, Problem Management, Change Management, and Event Management.
  • Experience working within highly regulated environments, preferably financial services.

$descr2
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