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Director Control M Jobs (NOW HIRING)

State of Wisconsin

Executive Director

Madison, WI · On-site

$135K - $165K/yr

Press Control+M to start dragging object ptnbsid=UVuQ9to%2biQNJaKW7TndnJsRBhk4%3d The Educational ... We are seeking an Executive Director to work in partnership with the University of Wisconsin ...

Cellectis Group

Director, Quality Control

Raleigh, NC · On-site

The Director, Quality Control provides strategic and operational leadership for all Quality Control ... with Manufacturing m QA, MSAT, AS&T, and Regulatory to support clinical and commercial ...

Cellectis

Director, Quality Control

Raleigh, NC

POSITION SUMMARY The Director, Quality Control provides strategic and operational leadership for ... with Manufacturing m QA, MSAT, AS&T, and Regulatory to support clinical and commercial ...

Cellectis

Director, Quality Control

Raleigh, NC · On-site

POSITION SUMMARY The Director, Quality Control provides strategic and operational leadership for ... with Manufacturing m QA, MSAT, AS&T, and Regulatory to support clinical and commercial ...

Compunnel

Oracle FCCM/ECM Dev

Mount Laurel, NJ · On-site

... ))]" dir="auto" data-turn-id="request-6a74975d-6230-83e8-804d-f71908b1f283-11" data-turn-id ... and Control-M for batch processing and workflow automation. • Participate in code reviews and ...

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Director Control M information

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$31K

$125.6K

$213.5K

How much do director control m jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director control m in the United States is $125,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What does a Director Control M do?

A Director Control M is responsible for overseeing the implementation, management, and optimization of the Control-M workload automation software within an organization. This role involves leading teams that schedule, monitor, and troubleshoot automated batch jobs and workflows, ensuring that business processes run efficiently and reliably. Additionally, the Director provides strategic direction for automation initiatives, maintains compliance with regulatory standards, and collaborates with other IT and business leaders to align automation strategies with organizational goals.

What are the key skills and qualifications needed to thrive as a Director Control M?

To excel as a Director Control M, you need deep expertise in workload automation, IT operations management, and a solid background in computer science or a related field. Familiarity with BMC Control-M software, ITIL frameworks, and industry certifications such as Control-M Certified Administrator are highly valuable. Leadership, strategic planning, and effective communication are crucial soft skills for managing teams and collaborating with stakeholders. These competencies ensure efficient automation processes, minimize system downtime, and drive organizational efficiency.

How does a Director Control M typically collaborate with IT and business teams to optimize enterprise job scheduling?

A Director Control M plays a key role in bridging the gap between IT operations and business units by overseeing the enterprise-wide implementation of job scheduling and automation solutions, primarily using Control-M. They regularly work with IT teams to ensure batch jobs are running efficiently and troubleshoot scheduling conflicts, while also consulting with business stakeholders to align automation processes with organizational goals. This collaborative approach helps to streamline workflows, reduce manual intervention, and drive continuous process improvement. Effective communication and cross-functional project management are crucial for success in this role.

What is the difference between Director Control M vs Control M Administrator?

AspectDirector Control MControl M Administrator
CredentialsTypically requires advanced Control M certifications and leadership experienceRequires Control M certifications and technical expertise
Work EnvironmentOversees teams, manages projects, and develops strategiesPerforms daily scheduling, monitoring, and troubleshooting tasks
Employer & IndustryUsed in large enterprises for strategic managementCommonly employed in IT operations teams

The main difference is that the Director Control M focuses on strategic oversight and team management, while the Control M Administrator handles the technical execution and daily operations of the Control M scheduling tool.

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Director Control M jobs near you
Infographic showing various Director Control M job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $125,600 per year, or $60.4 per hour.

Manager, Global Enterprise Batch Services

Ashburn, VA • On-site

Visa
Finance and Insurance • 10K+ employees
Learn more about Visaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Visa rating

8.3

Company rating: 8.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

6th of 21 rated payment service providers

Job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.
Job Description
Summary:
The Manager, Global Enterprise Batch Services, is responsible for leading a global operations team that supports enterprise batch processing, workload execution, incident response, alert triage, client delivery monitoring, and operational readiness across distributed, mainframe, and related batch platforms.
This role ensures batch services are executed reliably, issues are identified and escalated quickly, and service-level risks are managed with strong operational discipline. The manager partners closely with application teams, Global Workload Orchestration, engineering, MIM, change management, and business stakeholders to maintain availability, improve resiliency, and reduce operational risk.
As GenAI becomes embedded into daily operations, the manager is also expected to help shift the team from reactive batch monitoring to predictive workload intelligence by using AI-assisted investigation, automated summaries, runbook improvement, workflow automation, and data-driven recommendations to improve service outcomes.
Key Responsibilities:
  • Lead Global Enterprise Batch Services operations across shift-based coverage, ensuring batch processing, workload monitoring, escalation, turnover, and service execution are completed accurately, consistently, and on time.

  • Provide oversight for batch job failures, late executions, missed dependencies, SLA exposure, Control-M/ESP issues, file delivery concerns, and related production events that may impact client or business outcomes.

  • Ensure timely triage, recovery coordination, ticket updates, communication, handoff, and escalation for incidents, alerts, changes, and operational requests involving GEBS-supported services.

  • Partner with Global Workload Orchestration, application owners, engineering, MIM, database, network, vendor, Client Services, Product, Technology, and regional operations teams to resolve issues and maintain follow-the-sun service coverage.

  • Manage operational risk across supported services, including settlement batch activity, IPDP and client file deliveries, DPS batch services, Control-M/ESP dependencies, and related application workflows.

  • Support incident and change stewardship through clear communications, post-incident recaps, executive summaries, business impact statements, Service Impact Notification inputs, operational readiness reviews, validation criteria, rollback clarity, and batch-service risk assessment.

  • Identify recurring failures, false positives, alert noise, manual intervention points, and operational patterns that can be improved through automation, monitoring enhancements, process redesign, dashboards, knowledge-base modernization, or client self-service capabilities.

  • Promote responsible GenAI adoption by helping the team use approved AI tools for incident summarization, knowledge retrieval, runbook validation, operational analysis, documentation generation, SLA-risk forecasting, alert correlation, restart recommendations, and repetitive workflow automation.

  • Maintain appropriate human oversight for high-risk decisions, client-impact assessments, production changes, critical incidents, and any AI-generated recommendation before execution.

  • Develop and mentor team members in batch operations, incident management, Control-M/ESP fundamentals, automation thinking, GenAI fluency, operational documentation, service ownership, and cross-regional collaboration.

  • Provide Director delegate support when required, including management communication, operational representation, escalation support, and leadership coverage during major events or business-critical changes.

Leadership Expectations & Success Measures:
  • Maintain reliable batch operations with strong focus on SLA protection, timely escalation, accurate turnover, and minimal client or business impact.

  • Demonstrate effective leadership of a global shift-based team, including prioritization, coaching, issue ownership, and cross-regional coordination.

  • Ensure incidents, changes, alerts, and operational requests are handled in accordance with documented procedures, ITIL practices, and change/incident stewardship expectations.

  • Improve operational effectiveness by reducing recurring incidents, unnecessary alerts, manual rework, and avoidable escalations through process improvement and automation.

  • Expand responsible GenAI usage across the team, with measurable adoption in incident summaries, knowledge retrieval, runbook updates, operational analysis, and repetitive workflow reduction.

  • Build predictive batch operations capability by using data, trend analysis, and AI-assisted insights to identify SLA risk, failure patterns, workload constraints, and service improvement opportunities.

  • Communicate clearly with technical teams, business partners, and leadership, especially during incidents, high-risk changes, and service-impacting events.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
  • 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience

Preferred Qualifications:
  • 5-8 years of relevant work experience

  • Strong client and customer-service mindset with focus on operational reliability, accuracy, and timely communication.

  • Ability to lead by example, remain calm under pressure, and make sound decisions during production-impacting events.

  • Strong documentation, reporting, and written communication skills, including the ability to translate technical issues into clear business language.

  • Demonstrated commitment to continuous improvement, automation, operational excellence, and responsible GenAI adoption.

  • Builds team capability by coaching others, encouraging experimentation, and helping employees shift from manual execution to higher-value operational analysis and service improvement.

Working Conditions:
  • Role supports a 24x7 global operations environment and may require coverage across US, Singapore, India, or other regional operating hours.

  • May be required to work outside normal business hours to support incidents, critical batch windows, high-risk changes, client-impacting events, or major implementations.

  • Weekend, holiday, and off-hour support may be required based on business need, production schedules, or operational escalation requirements.

Information for US Applicants
For roles located in the US, the estimated salary range for this position is $121,100.00 to $ 193,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

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About Visa

Sourced by ZipRecruiter

Visa is a global leader in digital payments, facilitating over 215 billion transactions annually across more than 200 countries and territories. Our mission is to connect the world through an innovative, reliable, and secure payments network, empowering individuals, businesses, and economies to thrive. When you become a part of Visa, you join a purpose-driven culture that values growth, embraces diversity, and recognizes the significance of your contributions. We believe in creating inclusive economies that uplift everyone, everywhere. Your work at Visa will directly impact billions of people worldwide, enabling access to financial services and shaping the future of money movement.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

1958

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