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Director Comcast Network Operations Center Jobs in Utah

$75 - $110/hr

... operational efficiencies and service levels that meet and exceed customer expectations through ... Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM ...

New

... mission operations, enhance network performance, and ensure compliance with DoD security ... Experience supporting hybrid cloud or enterprise data center environments.

... operational priorities to ensure that customers leave confident and excited about their Comcast ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...

... operational priorities to ensure that customers leave confident and excited about their Comcast ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...

Showing results 21-40

Director Comcast Network Operations Center information

What does a director Comcast Network Operations Center do?

A Director of Comcast Network Operations Center (NOC) oversees the daily operations and management of the center, which monitors and maintains Comcast’s network infrastructure. This role involves leading teams that troubleshoot network issues, ensuring network reliability, and coordinating rapid responses to outages or technical problems. The Director also develops strategies to improve network performance, collaborates with other departments, and ensures compliance with industry regulations and company policies. Strong leadership, technical expertise, and crisis management skills are essential for this position.

What are the key skills and qualifications needed to thrive as a director Comcast Network Operations Center?

To excel as a Director Comcast Network Operations Center, you need deep expertise in network management, operational leadership, and a relevant bachelor's degree, often in engineering or information technology. Familiarity with network monitoring tools (such as SolarWinds or Nagios), incident management platforms, and ITIL or similar certifications is highly valued. Exceptional problem-solving, crisis management, and strong communication skills help lead teams and coordinate responses under pressure. These competencies ensure reliable network performance, rapid issue resolution, and effective leadership in a mission-critical environment.

What are some of the main challenges faced by a director Comcast Network Operations Center, and how can they be addressed?

Directors in a Comcast Network Operations Center often face challenges such as managing large, diverse teams, ensuring high network uptime, and responding promptly to outages or technical issues. Balancing operational efficiency while implementing new technologies can also be demanding. These challenges can be addressed by fostering strong communication across departments, investing in staff training, implementing robust monitoring tools, and staying current with industry best practices. Collaboration with engineering, technical support, and customer service teams is essential to maintain service quality and drive continuous improvement.

What is the difference between Director Comcast Network Operations Center vs Network Operations Manager?

AspectDirector Comcast Network Operations CenterNetwork Operations Manager
CredentialsTypically requires extensive experience in network management, certifications like CCNP or CCIE, and leadership skillsUsually requires network certifications such as CCNA or CCNP, with several years of operational experience
Work EnvironmentOversees large-scale network operations, strategic planning, and high-level decision-making in a corporate settingManages daily network operations, troubleshooting, and team coordination within a network operations team
Employer & Industry UsageCommonly employed by large telecom companies like Comcast, focusing on network infrastructure and service deliveryFound in similar telecom or ISP companies, focusing on operational management of network services

The main difference is that the Director Comcast Network Operations Center holds a higher leadership role with strategic responsibilities, while the Network Operations Manager focuses on daily operational management and team oversight within the network environment.

What are the most commonly searched types of Comcast Network Operations Center jobs in Utah?

The most popular types of Comcast Network Operations Center jobs in Utah are:

What are popular job titles related to Director Comcast Network Operations Center jobs in Utah?

For Director Comcast Network Operations Center jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Director Comcast Network Operations Center jobs in Utah look for?

The top searched job categories for Director Comcast Network Operations Center jobs in Utah are:

What cities in Utah are hiring for Director Comcast Network Operations Center jobs?

Cities in Utah with the most Director Comcast Network Operations Center job openings:

Network Controller (TR/IP)

Global Enterprise Services, LLC

Hill Air Force Base, UT • On-site

Full-time

Re-posted 8 days ago


Job description

Our customer, Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24x7 global DoD information network (DoDIN) operations and incident management support.


Education and Experience:

  • High school and 1-3 years of experience.

  • DoD Secret clearance or ability to obtain interim Secret clearance prior to start date

  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date

  • Ability to work in a 24/7 operation.

Responsibilities:

  • Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation.

  • Troubleshoot circuits using router commands, loops, alarms and errors, and other troubleshooting technologies and techniques.

  • Utilize network monitoring tools to monitor, track and resolve issues. Escalate issues, when necessary.

  • Create and update tickets utilizing Remedy.

  • Troubleshoot networking technologies on a live, global network.

Technical Knowledge

  • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.

  • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.

  • General understanding of network topologies, both transport and IP.

Clearance/Citizenship:

  • Secret

  • Must be US Citizen

Travel Requirements:

This position will involve less than 10% travel

Location: Ogden, Utah (Hill Air Force Base)