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Director Comcast Network Operations Center Jobs in Alaska

GCI

Rural Support Agent

Anchorage, AK · On-site

$19.50 - $26/hr

... supporting Network Operations in the rural communities in Alaska. ESSENTIAL DUTIES AND ... Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by ...

GCI Communication Corp

Rural Support Agent

Anchorage, AK · On-site

$19.25 - $25.50/hr

... supporting Network Operations in the rural communities in Alaska. ESSENTIAL DUTIES AND ... Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by ...

GCI

Rural Support Agent

Anchorage, AK · On-site

$19.25 - $25.50/hr

... supporting Network Operations in the rural communities in Alaska. ESSENTIAL DUTIES AND ... Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by ...

GCI Communication Corp

Rural Support Agent

Adak, AK · On-site

$18.75 - $25/hr

... supporting Network Operations in the rural communities in Alaska. ESSENTIAL DUTIES AND ... Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by ...

GCI

Rural Support Agent

Anchorage, AK

$19.50 - $26/hr

... supporting Network Operations in the rural communities in Alaska. ESSENTIAL DUTIES AND ... Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by ...

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All JobsComcast Network Operations Center JobsDirector Comcast Network Operations Center JobsDirector Comcast Network Operations Center Jobs in Alaska

Director Comcast Network Operations Center information

What does a director Comcast Network Operations Center do?

A Director of Comcast Network Operations Center (NOC) oversees the daily operations and management of the center, which monitors and maintains Comcast’s network infrastructure. This role involves leading teams that troubleshoot network issues, ensuring network reliability, and coordinating rapid responses to outages or technical problems. The Director also develops strategies to improve network performance, collaborates with other departments, and ensures compliance with industry regulations and company policies. Strong leadership, technical expertise, and crisis management skills are essential for this position.

What are the key skills and qualifications needed to thrive as a director Comcast Network Operations Center?

To excel as a Director Comcast Network Operations Center, you need deep expertise in network management, operational leadership, and a relevant bachelor's degree, often in engineering or information technology. Familiarity with network monitoring tools (such as SolarWinds or Nagios), incident management platforms, and ITIL or similar certifications is highly valued. Exceptional problem-solving, crisis management, and strong communication skills help lead teams and coordinate responses under pressure. These competencies ensure reliable network performance, rapid issue resolution, and effective leadership in a mission-critical environment.

What are some of the main challenges faced by a director Comcast Network Operations Center, and how can they be addressed?

Directors in a Comcast Network Operations Center often face challenges such as managing large, diverse teams, ensuring high network uptime, and responding promptly to outages or technical issues. Balancing operational efficiency while implementing new technologies can also be demanding. These challenges can be addressed by fostering strong communication across departments, investing in staff training, implementing robust monitoring tools, and staying current with industry best practices. Collaboration with engineering, technical support, and customer service teams is essential to maintain service quality and drive continuous improvement.

What is the difference between Director Comcast Network Operations Center vs Network Operations Manager?

AspectDirector Comcast Network Operations CenterNetwork Operations Manager
CredentialsTypically requires extensive experience in network management, certifications like CCNP or CCIE, and leadership skillsUsually requires network certifications such as CCNA or CCNP, with several years of operational experience
Work EnvironmentOversees large-scale network operations, strategic planning, and high-level decision-making in a corporate settingManages daily network operations, troubleshooting, and team coordination within a network operations team
Employer & Industry UsageCommonly employed by large telecom companies like Comcast, focusing on network infrastructure and service deliveryFound in similar telecom or ISP companies, focusing on operational management of network services

The main difference is that the Director Comcast Network Operations Center holds a higher leadership role with strategic responsibilities, while the Network Operations Manager focuses on daily operational management and team oversight within the network environment.

What job categories do people searching Director Comcast Network Operations Center jobs in Alaska look for?

The top searched job categories for Director Comcast Network Operations Center jobs in Alaska are:

What cities in Alaska are hiring for Director Comcast Network Operations Center jobs?

Cities in Alaska with the most Director Comcast Network Operations Center job openings:

Director Comcast Network Operations Center jobs near you

BP Energy Center Operations Associate

The Alaska Community Foundation

Anchorage, AK • On-site

$25 - $30/hr

Full-time

Posted 4 days ago

Job description

BP Energy Center Operations Associate
Part-Time
Reports to: Director of Administration
Supervises: N/A
Status: Full Time, Non Exempt
POSITION SUMMARY
The BP Energy Center Operations Associate facilitates the client and attendee experience through exceptional customer service and attention to detail, and proactively performs the facility's daily operational duties. This role is central to ensuring the BP Energy Center remains a welcoming, well-run resource for nonprofit organizations and community partners across Alaska.
This position is an afternoon/evening shift from 11:30 am-8:30 pm, Monday through Thursday, and 8:30 am-5:30 pm Friday.
KEY RESPONSIBILITIES
Guest Support
  • Manage online, phone, and in-person reservation requests, following up with detailed communications for clients and staff.
  • Initiate, edit, and track invoices for client reservations.
  • Guide guests through policy and procedure information, ensuring a positive experience.
  • Welcome all guests and provide any assistance needed.
  • Walk clients through the meeting space check-in and check-out processes, clearly communicating expectations and answering any questions.
  • Provide technical assistance for facility technology that may interface with client devices.

Operational Support
  • Manage complimentary coffee and tea services and stations.
  • Pre- and post-screen meeting spaces, common areas, and restrooms for cleanliness and state of readiness; adjust as needed.
  • Perform exterior perimeter walks, removing trash and debris and ensuring a welcoming environment.
  • Manage supply and office inventory.
  • Perform interior plant maintenance.
  • Communicate regularly with the Director of Administration about facility needs.
  • Facility closing procedures, including facility preparation for the next day and alarm management.

QUALIFICATIONS
  • A combination of at least two years of relevant experience in customer service or hospitality roles.
  • Direct experience with a reservation system.
  • M365 experience (Outlook, Excel, Word, SharePoint, OneDrive).
  • Experience connecting devices to projectors and digital displays.
  • Event management experience preferred.
  • Knowledge of and commitment to Alaska communities and the mission of ACF.

CORE COMPETENCIES
  • Customer service and client management.
  • Clear and professional communication.
  • Facility maintenance and technical systems.
  • Sound judgment and professionalism.
  • Attention to process and detail.
  • Health, safety, and compliance awareness.
  • Organizational and systems thinking.
  • Calm, steady approach in a dynamic facility environment.
  • Collaborative, solutions-oriented mindset.

WORK ENVIRONMENT AND ACCESSIBILITY
We are committed to creating an inclusive and accessible workplace. The physical, sensory, and environmental requirements described here represent the general nature of the role and are not intended to exclude individuals who can perform the essential functions of the position with or without reasonable accommodation.
This role may involve a combination of desk-based and active work in a professional office or field environment. The position requires the ability to effectively engage in communication, operate standard office technology or job-related equipment, and perform the core responsibilities of the role.
Reasonable accommodations will be provided in accordance with applicable laws to enable qualified individuals with disabilities to perform the essential functions of this position.

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