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Director Clinical Call Center Jobs (NOW HIRING)

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Direct reporting to Call Center Manager. * Team-oriented but individually performance-driven. Why Join Us? * Be part of the foundational team of a growing centralized buying operation. * Clear ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Direct reporting to Call Center Manager. * Team-oriented but individually performance-driven. Why Join Us? * Be part of the foundational team of a growing centralized buying operation. * Clear ...

Bedford Stuyvesant Family Health Center

Be Seen First

Call Center Agent

Brooklyn, NY · On-site

$20/hr

... direct current patients - utilizing skills of tact, compassion, and confidentiality in a ... This position plays a key role in the efficient and effective clinical and administrative ...

Milestone Treatment

Call Center Supervisor

Mount Laurel, NJ · On-site

$70K - $90K/yr

Call Center Supervisor - Behavioral Health Admissions Location: Marlton, NJ -- Onsite Job Type ... Director of Admissions Salary: $70,000-$90,000 About Milestone Milestone Addiction Treatment is a ...

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How much do director clinical call center jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director clinical call center in the United States is $100,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $109,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Director Clinical Call Center job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 15% Part Time, and 8% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $100,124 per year, or $48.1 per hour.

Clinical Care Coordinator Call Center CCM/RPM/BHI (Russian & Chinese Speaking)

Bronx, NY

Essen Medical Associates
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Essen Medical Associatesexternal

$18 - $21/hr

Full-time

Re-posted 26 days ago

Essen Health Care rating

4.6

Company rating: 4.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.


We are seeking a proactive and compassionate Clinical Call Center Care Coordinator to support patients enrolled in value-based care programs including Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI). This non-clinical, call center-based role focuses on patient outreach, care coordination, and supporting clinical teams in the delivery of ongoing, structured care for patients with chronic and behavioral health conditions. 


  • • Conduct scheduled outbound calls to patients enrolled in CCM, RPM, or BHI programs to support care plan adherence. 
  • • Assist in collecting vitals and patient-reported outcomes related to chronic or behavioral health conditions using standardized scripts and workflows. 
  • • Reinforce care plans, encourage treatment adherence, and address barriers to care (e.g., transportation, medication access). 
  • • Escalate clinical concerns to licensed team members, including RNs, LCSWs, or providers as appropriate. 
  • • Coordinate follow-up care, appointments, or community services based on patient needs. 
  • • Accurately document patient interactions in the care management platform and ensure compliance with CMS program requirements. 
  • • Collaborate with interdisciplinary care teams to support the continuity and quality of care. 

  • • Bachelor’s degree in Public Health, Social Work, Health Administration, or a related field preferred. 
  • • At least 1 year of experience in care coordination, case management, or patient outreach—preferably in a CCM, RPM, or BHI setting. 
  • • Clinical certification such as Medical Assistant (MA), Certified Nursing Assistant (CNA), or similar credential required. 
  • • Familiarity with CMS care management programs (CCM, RPM, BHI) and their documentation requirements preferred. 
  • • Strong interpersonal, organizational, and communication skills. 
  • • Ability to work independently in a high-volume, metrics-driven environment. 
  • Bilingual a plus
  •  
  • Salary: $18-$21 an hour

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

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