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Director Client Success Jobs in Springboro, OH (NOW HIRING)

PERFECTUS LABS LLC

Director of AEO

Vandalia, OH · Remote

We are seeking a Senior AEO Manager / Director of AEO to lead and scale our SEO and AEO function ... Partner closely with Client Success teams to ensure retention, expansion, and client satisfaction.

CFS

Accountant

Beavercreek, OH · Hybrid

$70K - $85K/yr

Own the full accounting cycle and make a direct impact on client success * Work independently while collaborating with a supportive, experienced team * Contribute to process improvements and ...

TDG Facilities, LLC

Account Director

Cincinnati, OH · On-site

$85K - $110K/yr

Account Director - Integrated Facilities Management (IFM) Location: Cincinnati, Ohio (Sharonville ... Analyze KPIs and work to achieve a high client retention rate based on overall account success

New

TDG Facilities, LLC

Account Director

Cincinnati, OH · On-site

$85K - $110K/yr

Account Director - Integrated Facilities Management (IFM) Location: Cincinnati, Ohio (Sharonville ... Analyze KPIs and work to achieve a high client retention rate based on overall account success

New

RAINMAKER TEAM LLC

Director of Sales

Blue Ash, OH

$45K - $55K/yr

Conduct site visits, client meetings, and property tours * Maintain accurate records, reporting ... You'll have the autonomy to build relationships, prospect business, and create your own success

RAINMAKER TEAM LLC

Director of Sales

Blue Ash, OH · On-site

$45K - $55K/yr

Conduct site visits, client meetings, and property tours * Maintain accurate records, reporting ... You'll have the autonomy to build relationships, prospect business, and create your own success

Elevance Health

Pharmacy Account Director

Mason, OH

$142K - $224K/yr

Proven success leading pharmacy renewal strategy, negotiating complex client solutions, supporting ... Director Equivalent Workshift: Job Family: SLS > Sales - General Please be advised that Elevance ...

Elevance Health

Pharmacy Account Director

Mason, OH

$142K - $224K/yr

Pharmacy Account Director Location: This field-based role enables associates to primarily operate ... Proven success leading pharmacy renewal strategy, negotiating complex client solutions, supporting ...

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Showing results 1-20

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Springboro, OH

Director Client Success information

See Springboro, OH salary details

$33.9K

$107.1K

$157.8K

How much do director client success jobs pay per year?

As of Aug 2, 2026, the average yearly pay for director client success in Springboro, OH is $107,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,200.00 and $128,300.00 per year, depending on experience, location, and employer.

What does a Director of Client Success do?

A Director of Client Success is responsible for overseeing the client success team and ensuring that clients achieve their desired outcomes with a company's products or services. This role involves developing strategies to improve client satisfaction, retention, and growth, as well as managing client relationships and resolving issues proactively. Directors of Client Success often collaborate with sales, product, and support teams to deliver a seamless customer experience and drive business results.

How does a Director of Client Success typically collaborate with other departments to ensure client satisfaction?

A Director of Client Success often works closely with teams such as Sales, Product, and Support to deliver a seamless experience for clients. They act as a bridge, communicating client feedback and needs to product teams for enhancements, and partnering with sales to identify upsell or renewal opportunities. Regular cross-departmental meetings and strategic planning sessions are common, ensuring that all teams are aligned on client goals and challenges. This collaborative environment helps anticipate issues, address them proactively, and foster long-term client relationships.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the key skills and qualifications needed to thrive as a Director of Client Success, and why are they important?

To thrive as a Director of Client Success, you need strong leadership abilities, deep knowledge of customer success methodologies, and relevant experience—often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics systems is typically required. Outstanding communication, strategic thinking, and conflict resolution skills help you build relationships and drive team performance. These competencies are vital for retaining clients, increasing satisfaction, and ensuring the growth and success of both your clients and your organization.
What are the most commonly searched types of Client Success jobs in Springboro, OH? The most popular types of Client Success jobs in Springboro, OH are:
What are popular job titles related to Director Client Success jobs in Springboro, OH? For Director Client Success jobs in Springboro, OH, the most frequently searched job titles are:
What job categories do people searching Director Client Success jobs in Springboro, OH look for? The top searched job categories for Director Client Success jobs in Springboro, OH are:
What cities near Springboro, OH are hiring for Director Client Success jobs? Cities near Springboro, OH with the most Director Client Success job openings:
Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Springboro, OH as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $107,071 per year, or $51.5 per hour.

Director of AEO

PERFECTUS LABS LLC

Vandalia, OH • Remote

Full-time

Posted 15 days ago

Job description


Remote | FL, WI, OH, or SC Residents Only
Location: Remote (Central or Eastern Time Zone Required)
Schedule: Mon–Fri, 8 AM – 5 PM EST or 9 AM – 6 PM EST

Role Summary

Perfectus Labs is a fast-growing digital marketing powerhouse built on AI-powered innovation. We help service businesses scale by deploying the same sophisticated tools used by global enterprises—specifically through our flagship BookedSolid AI and Cognos AI SEO platforms.
We are seeking a Senior AEO Manager / Director of AEO to lead and scale our SEO and AEO function. This is a high-impact leadership role responsible for driving client strategy, overseeing execution, and shaping the future of our AI-driven AEO/SEO products.
The ideal candidate brings deep expertise in advancements with AEO and modern SEO, strong leadership experience, and a proven ability to translate search strategy into measurable business growth. You will serve as both a strategic leader and operational owner—guiding client success, mentoring teams, and influencing product development.

Key Responsibilities

SEO & AEO Strategy Leadership

  • Own and lead AEO and SEO strategy across a portfolio of clients, ensuring alignment with business goals and measurable growth outcomes.
  • Bring advanced expertise in AEO, including entity optimization, semantic search, AI search visibility, and emerging SERP features.
  • Continuously evolve strategies to align with AI-driven search ecosystems (e.g., Google SGE, LLM-powered discovery).
Client & Account Ownership

  • Oversee the AEO/SEO side of client engagements, acting as the senior strategic point of contact.
  • Guide account strategy, performance direction, and long-term growth planning.
  • Partner closely with Client Success teams to ensure retention, expansion, and client satisfaction.
Team Leadership & Fulfillment Oversight

  • Lead and scale the AEO/SEO fulfillment team, ensuring high-quality execution across all campaigns.
  • Oversee both the Fulfillment Team and Client Team to ensure seamless delivery and communication.
  • Establish performance standards, workflows, and accountability across teams.
Operational Excellence

  • Drive scalable processes, SOPs, and frameworks that ensure consistent, high-quality output across all accounts.
  • Monitor campaign performance across multiple clients, identifying opportunities for optimization and growth.
  • Ensure reporting reflects not just activity, but strategic insights and business impact.
Cross-Functional Collaboration & Product Influence

  • Collaborate with leadership and engineering teams to shape the evolution of internal SEO/AEO software.
  • Provide real-world insights to inform feature development, automation opportunities, and product direction.
  • Act as the internal subject matter expert (SME) on SEO and AEO innovation.
Qualifications & Skills


Experience

  • 7–10+ years of experience in SEO, with significant exposure to AEO / AI-driven search optimization.
  • Proven track record of managing client portfolios and delivering measurable SEO growth.
  • Experience in agency or high-growth environments strongly preferred.
Leadership

  • Demonstrated experience leading teams, managing cross-functional stakeholders, and scaling operations.
  • Strong ability to mentor, coach, and develop talent across both strategy and execution roles.
Technical & Strategic Expertise

  • Deep expertise in GA4, Google Search Console, Google Business Profile, and modern SEO toolsets.
  • Strong understanding of technical SEO, on-page optimization, content strategy, and entity-based search.
  • Forward-thinking approach to AI in search, including LLMs, structured data, and knowledge graphs.
Communication & Client Management

  • Exceptional communication skills with the ability to translate complex SEO concepts into clear business value.
  • Confident in client-facing settings, including strategy presentations and performance reviews.
Adaptability & Innovation

  • Highly adaptable and comfortable operating in a fast-paced, AI-driven environment.
  • Passion for staying ahead of industry trends and bringing new ideas to the table.

Who This Role Is Perfect For
You are a strategic AEO leader who goes beyond execution—you understand how search (and AI-driven discovery) directly impacts revenue, market positioning, and long-term business growth. You’ve operated on both the client and fulfillment sides, and you know how to translate strategy into scalable systems that drive consistent results.
You thrive in high-growth environments and bring a forward-thinking perspective on AEO and AI-powered search, with a strong understanding of LLMs and how they are reshaping visibility. You’re not just keeping up with industry changes—you’re helping define what comes next.
You are proven in your ability to lead teams, own client outcomes, and drive performance at scale. You take accountability for both strategy and execution, and you know how to align people, processes, and technology to deliver measurable impact.

About Perfectus Labs

Our team has managed over $2 billion in ad spend, driven more than $20 billion in sales, and sent billions of marketing messages across channels. Our proprietary AI systems allow us to deliver results at a scale and speed that traditional teams simply can’t match.
We operate on three core values:
Positive: You stay focused on solutions and forward motion.
Passionate: You care deeply about your work and the impact it has on small businesses.
Proven to Execute: You do what you say, when you say you’ll do it.

This is a remote position.