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Director Client Success Jobs in Jackson, MI (NOW HIRING)

DFM Solutions

Site Director

Marshall, MI

... success. Essential Duties amp; Responsibilities Plant-Level Operational Leadership Own end-to-end ... Client amp; Stakeholder Leadership Interface with OEM leadership, construction partners, and ...

DFM Solutions, LLC

Site Director

Marshall, MI · On-site

... success. Essential Duties & Responsibilities Plant-Level Operational Leadership Own end-to-end ... Client & Stakeholder Leadership Interface with OEM leadership, construction partners, and executive ...

Bosun

Restoration Project Manager

Mason, MI · On-site

$80K - $100K/yr

About the Role On behalf of our client, we are looking for a driven Restoration Project Manager to ... Direct and manage subcontractors, holding them accountable to quality and performance metrics.

Bosun

Restoration Project Manager

Mason, MI · On-site

$80K - $100K/yr

About the Role On behalf of our client, we are looking for a driven Restoration Project Manager to ... Direct and manage subcontractors, holding them accountable to quality and performance metrics.

AEG

Account Executive, Track Group Sales

Brooklyn, MI · On-site

Responsible for the growth of existing relationships in order for the client to maximize spend and ... direct impact on revenue growth, community engagement, and the continued success of Michigan ...

PurposeCare

Caregiver

Hillsdale, MI · On-site

$13 - $16.25/hr

Maintain a clean, safe, and orderly client environment * Assist with linens and light client ... Complete required in-service training, including annual dementia education What success looks like

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All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Jackson, MI

Director Client Success information

See Jackson, MI salary details

$35K

$110.5K

$162.9K

How much do director client success jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director client success in Jackson, MI is $110,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,900.00 and $132,400.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What job categories do people searching Director Client Success jobs in Jackson, MI look for?

The top searched job categories for Director Client Success jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Director Client Success jobs?

Cities near Jackson, MI with the most Director Client Success job openings:

Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Jackson, MI as of August 2026, with employment types broken down into 71% Full Time, 25% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $110,483 per year, or $53.1 per hour.

Director of Integrated Banking Solutions

County National Bank

Hillsdale, MI • On-site

Full-time

Posted 16 days ago

Key responsibilities

  • Lead the Bank's Private Banking and Treasury Management divisions, ensuring alignment with strategic objectives and growth initiatives.

  • Develop and execute integrated banking strategies to enhance the client experience through coordinated delivery of financial solutions.

  • Coach, develop, and lead a high-performing team by establishing performance expectations, providing feedback, and supporting professional growth.

County National Bank rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

6th of 174 rated banks

Job description

Company Overview

County National Bank was founded in 1934 as community bank, and we continue to be committed to serving the communities of southern Michigan. With 13 full-service branches and several other financial services offices, our decisions are made by local associates and board members who have a vested interest in the communities we service. Our mission is to sustain a deep commitment to our community and our tradition of banking excellence.

Our associates are our greatest asset; they are committed to building lasting relationships with clients and coworkers. When you join CNB, you will become a part of a legacy that supports the success of our associates and our communities. If you are looking for a career with purpose and a team that values friendly and knowledgeable service, we encourage you to apply.

CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Director of Integrated Banking Solutions. This position will be housed ON-SITE at either our Tecumseh, Hillsdale, or Jackson County location.

JOB SUMMARY

The Director of Integrated Banking Solutions leads the Bank's Private Banking and Treasury Management functions while serving as a key partner to Wealth Management. This role will elevate the client experience through coordinated financial solutions for all client needs. The Director of Integrated Banking Solutions will develop business, strengthen client relationships, and promote collaboration across business lines to provide a seamless experience for our clients. This position will manage team performance, support sales and service initiatives, and ensure compliance with regulatory requirements and Bank policy. The Director of Integrated Banking Solutions will demonstrate strong leadership, relationship management, strategic thinking, and a broad understanding of private banking, treasury management, and wealth management services.

Key Responsibilities
Provide leadership to the Bank's Private Banking and Treasury Management divisions, ensuring alignment with the overall strategic objectives and growth initiatives.
Develop and execute integrated banking strategies to enhance the client experience through coordinated delivery of private banking, treasury management, and wealth management solutions
Serve as the partner to Wealth Management, fostering collaboration to identify opportunities, deepen relationships, and deliver holistic financial solutions to our clients.
Utilize a deep understanding of the complex financial needs or our high net-worth clients and deliver a customized banking experience.
Lead business development efforts to grow Private Banking and Treasury Management portfolios through referrals, prospecting, and strategic partnerships.
Promote a culture of collaboration across all lines of business to ensure a seamless client experience.
Coach, develop, and lead a high-performing team by establishing clear performance expectations, providing regular feedback, and supporting professional growth.
Foster a culture of accountability, innovation, and continuous improvement by encouraging collaboration, operational excellence, client centric decision making, and achievement of Bank goals.
Establish sales objectives and performance metrics for Private Banking and Treasury Management teams while monitoring progress toward business goals.
Maintain a deep understanding of Private Banking, Treasury Management, and Wealth Management products and services to effectively advise clients and support business development.
Partner with executive leadership to identify market trends, evaluate competitive positioning, and develop strategies to expand market share and client relationships.
Ensure compliance with all applicable banking regulations, internal policies, risk management standards, and audit requirements.
Performs various other duties as assigned.

Qualifications

Required:
Bachelor's degree in finance, Business Administration, Accounting, or related field.
Minimum 5 years of relevant and progressive experience with demonstrated leadership experience.
Preferred:
10 years of experience in Private Banking, Treasury Management, Wealth Management or related financial services.
Experience working within a community bank.

What County National Bank employees say

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